LEON JOUBERT

Personal Details

Contact Mobile Number : +27 (0-84-035-**** Contact Email Address : adloxu@r.postjobfree.com Current Location : 2 Trafford Road, Morningside, East London Nationality : South African Date of Birth : 01 February 1969 Current Age : 50

Marital Status : Married Driver’s License : A.EB

Personal Profile

A capable, results orientated, enthusiastic individual with drive, determination, a proven ability and experience of leading high-performance teams, increasing efficiency and productivity, whilst reducing costs and inefficiencies. I also possess the necessary management skills and expertise required to administer, improve and develop an operation or concern to achieve maximum efficiency, effectiveness and quality of service.

Having the ability to keep a level head at all times, has afforded me opportunities to nurture and grow any business in whose employ I was, evaluate risks and also deliver innovative new solutions to arising challenges. Furthermore, I am by nature, a hardworking, pro-active individual with an upbeat positive attitude, and excellent client facing and configuration skills. These, have enabled me to be highly successful in assisting Executives of companies define business direction, achieving set targets and goals, and optimizing the business. In addition to the above, I possess extensive knowledge of working practices, recruitment, payroll, conditions of employment and diversity issues. Coupled with the commercial and visual awareness to drive sales, manage profits and losses, and ultimately increasing the overall sustainability and profitability of aconcern.

With more than ten years in the ‘service-delivery’ environment, specializing in both the technical as well as the operational side, coupled with an obvious passion for customer care specifically, but not limited to, enables me to confidently ensure that regardless of any new environment or position, even industry, I will be equipped, and therefore able to ensure that any staff in my complement, will take real pride in their contribution to customer satisfaction, and not only meet, but aim to exceed both the customer’s expectations, as well as the business’s set targets and standards.

I am capable of developing and implementing new administrative systems, carry out appraisals, manage performance and discipline staff as needed. In my current position, apart from attending to all the concern’s administrative and logistics needs, I am also directly responsible for the monitoring of all equipment movement

My experience is diverse and extends well beyond the ‘office management environment’, and boast skills and expertise on the technical side, which includes welding, electrical work, mechanical repairs, as well plumbing. I can therefore confidently conclude that I would be an asset to any employer, and form an integral part of management. Career Overview and Summary

Employer

MV Construction

Position Held

Office Manager

Dates of Employment

August 2019 - Date

Years’ Experience Reason for Leaving

Fridge Foods Group Maintenance Supervisor July 2018 – July 2019 1 Year Better offer MV Construction General Manager (GM) Feb 2012 – June 2018 6 Years/4 Months Career Progression SWU Credit Solutions Branch Manager Jan 2008 – Jan 2012 4 Years Career Progression SANDF Military Police Warrant Officer Oct 1987 – Dec2007 10 Years/2 Months Change in Career Career History

Period

Company

Position Held

Reason for Leaving

July2018 –July 2019

Fridge Foods Group

Maintenance Supervisor

Better offer

Duties & Responsibilities As the establishment’s Maintenance supervisor all maintenance work on a daily basis had to be done by me, this included but not limited to; Plumbing, tilling, brick work, basic electrical, painting, welding and general maintenance of all buildings including Port Elizabeth branch.

Period

Company

Position Held

Reason for Leaving

February 2012 – June2018

MV Construction

General and Office Manager

Career Progression

Duties & Responsibilities As the business’s General Manager, as well as Office Manager, I was held fully responsible and accountable for the efficient and concise planning, organizing and directing of all jobs done. I, furthermore, efficiently managed the weekly and monthly forecasts for the respective larger projects, and reviewed all business/project plans in order to ensure proactive measures were taken to meet corporate targets.

I successfully employed best business practices which ultimately improved efficiency, reduced operating costs, whilst increasing productivity, all this to tight time scales and within set budgets.

I furthermore ensured that all the office equipment was maintained to the appropriate quality and quantity and the relevant records were updated accordingly.

To ensure that the profit margins were maintained, agreed costs were not exceeded, this through effective control systems, including project costs analysis, and revenue reconciliations

Circulated throughout the establishment and its various sites, maintaining a high profile with all staff and Clients alike

Investigated any staff grievances, and ensured that appropriate action was taken, and fair discipline was affected

Conversant with all statutory requirements regarding a construction operation, that all licenses and memberships were applied for and that the conditions affecting the issuing of such were not jeopardized

Demonstrated an awareness of the trends in the industry and proposed suggestions for the improvement of the business

Prepared reports for Senior management and ensured the timely submission of these

Maintained and developed the office filing systems both on paper and electronically

Ensured that all Health and Safety regulations were adhered to, as well as all labour related guidelines were strictly followed

Prepared all contracts in line with prescribed standard templates, and ensured that this was reviewed, agreed upon, and all relevant parties involved, signed such, prior to the execution of any job

Regularly communicated with the Finance department to ensure that all initial deposits were received well in advance of any engagement in the preparation of a job, as well as ensuring the subsequent payments were received prior to the commencement date

Period

Company

Position Held

Reason for Leaving

January 2008 – January 2012

SWU Credit Solutions

Branch Manager

Career Progression

Duties & Responsibilities Being the Branch Manager of this company, demanded my exceptional multi-tasking and organizational skills, as well as my extensive knowledge of the banking industry. I identified the needs of corporate customers, as well as ran and delivered sales and marketing campaigns for key clients, and possessed a significant record of achievement in their account management. In conjunction with this, I possessed the commercial and visual awareness to drive sales, manage profits and losses and ultimately increase the branch’s overall productivity. I focused my attention on the branch’s success by driving profitability improvement through strategic growth, waste elimination, and quality enhancement, and achieved a reputation for our branch, by personally managing the implementation of new and improved methods, these, continually reviewed and updated, to maintain and improve the quality, service, creativity, and ultimate customer satisfaction. I furthermore ensured that all staff’s training needs were identified, and they were subsequently trained efficiently, and they were conversant with the company’s mission, vision, and values, and subsequently thereby displaying a meticulous client handling protocol, and ability to successfully sell the money, credit and various other financial products of our company.

In conclusion, I successfully managed a high-volume branch, drove consistency and best practice across the board. I held full accountability for the rapid improvement of the branch’s cash flow, and reduced its arrears by capturing and managing accurate records, as well as ensuring all payments due were indeed received timeously.

Worked closely with the company’s Sales Director to prospect, pitch and close new corporate accounts/business

Managed and controlled the expenses and budgets of the teams assigned to me to ensure an overall profitable operation

Responsible for the efficient and timely delivery of reporting to the Clients, using appropriately targeted technology, and thereby ensuring a continuous improvement review process was laid down regarding the content, presentation, frequency and audience for each report

Shared key Client opportunities, potential risks, and issued that may have impacted the overall health of the branch –engaging the Client in strategic discussions regarding the company’s services rendered and emerging trends

Jointly set department goals and provided guidance to the team leaders, auditors and agents to successfully achieve these goals

Promoted the marketing of relevant new products, thereby ensuring the increase of corporate ARPC (Average Revenue Per Client)

Established quality and efficiency standards and ensured that these standards were measured and reviewed on an ongoing basis

Also established clearly defined department and individual goals and objectives and communicated these to all staff through department and team meetings, as well as performance planning meetings

Ensured that the profit margins agreed upon and set were maintained, agreed costs were not exceeded, all this achieved through the implementation of effective cost control systems Period

Company

Position Held

Reason for Leaving

October 1987 –December2007

SANDF Military Police

Warrant Officer

Change in Career

Duties & Responsibilities In the capacity of a Warrant Officer, under the supervision of the Lieutenant, I was responsible for regular scheduled visits to the holding cells, noting and reporting anyirregularities. Furthermore, I was held accountable for preparing shift notices and assignments, conducted pre-hire evaluations of prospective police applicants, conducted the performance evaluations for the station, and made recommendations in matters concerning employee discipline and retention. In addition to this, I was directly responsible for the supervision, training, and motivation of the officers under mycommand. I ensured to take appropriate action in order to assure that persons and their property in our custody, were safeguarded, that good order was maintained, and junior officers were indeed fulfilling their assigned duties. I also ensured that any required police protection was provided when large sums of money was in transit, specifically for the Reserve Bank, when there were any community outbreaks, or for any other conditions which may have resulted in disorder.

When required of me, I apprehended, warned, and/or took into custody any violators of the law, therefore I had to be fully conversant with the laws and ordinances which were significant from a police point of view. This knowledge I refreshed and updated on a continual basis, by attending courses, workshops and training sessions.

Responsible to manage the overall performance analysis of my team, as well as their continuous development and supervision

Consistently monitored team performance and ensured that my junior officers complied with the Service’s standards, mission, vision and goals

Proposals on areas for improvement were submitted to my immediatesuperior

Conducted performance evaluations and reviews and provided constructive feedback to the individual officer

Promoted a team culture which encouraged and ensured staff satisfaction and incorporated the Service’s values into this culture

Education and Computer Literacy

Highest School Level THS Tom Naude (1982-1986)

Grade 11

English, Afrikaans, Physical Science, Mathematics, Metal Works Further Studies Administration Skills Management

Business and Business Statistics Management

Leadership and Management Training

Human Resources Management

(2008) Certificate

(2008) Certificate

(2009) Certificate

(2010) Certificate

Software Packages Microsoft Office Suite (Advanced); DCMS – Digital Customer Management System (Expert); SAPS Portal (Expert); Omni (Advanced); VIP Payroll (Advanced); Express Accounts and Invoicing Software (Advanced) References

Reference 1 Billy Paulin

Operations Manager

Fridge Foods Group

081-***-****

Reference 2 Jessica Fitz

HR (Human Resource)

MV Construction

043-***-****

Reference 3 Lt. Colonel B.L. Jali

Commanding Officer

SAPS

051-***-****

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