Generate new business leads.

Oversee the marketing team to ensure the development, implementation and strategic marketing plans are being met to attract new potential clients and retain existing ones.

Implemented an online booking module creating point of need access for clients and streamlining scheduling and accuracy.

Manage internal teams, craft promotional messaging and products, and work to publish and distribute them to the public via media, advertising, and social media.

Prepare and present quarterly and annual reports to senior management. Lo’s Doughs Start-up Gourmet Donut Business

Marketing Manager Pembroke Pines, FL 01/2017 – Present W O R K E X P E R I E N C E

Review benefit options with new employees

Prepared quarterly and annual Federal tax compliance for the Affordable Care Act.

Evaluating job positions for classification, status and salary requirements. Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.

Assists employees regarding benefits claim issues and plan changes and enrolled employees with carriers and process life status changes Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.

Responsible for new hire on-boarding; completed all new hire paperwork, conducted policy and procedures workshops, facilitated equipment training and employee relations.

BenefitMall Payroll services for small to medium sized business Benefits Specialist Miramar, FL 04/2018 – 10/2020 Managed employee scheduling, resource allocations, sales performances, and commissions reports. Provides general support for all HR functional areas. Trained a team of 15 to exceed customer service and revenue goals. Trained and coached new and junior recruitment specialists to improve quality of hires across all business sectors.

Source resumes to select best-qualified candidates and interviewed candidates to better assess qualifications and ascertain personality, personal character, and work ethic.

Facilitate full-cycle recruitment process across all business lines and source candidates through proven recruitment channels.

Create and maintain a knowledge base, training and job aids for ongoing development.

Enterprise Holdings Car rental company

HR Assistant Miami, FL 04/2012 – 12-2016

Behavioral interviewing

Communication skills

Customer Service

Graphic Design

Human resource management

Marketing skills

Performance management

Proactive

Process improvement

Organized

Relationship building

Staff development and coaching

Strategic planning

Talent acquisition

Team member

P E R S O N A L P R O F I L E

Strategic and innovative HR professional who translates business visions into marketing initiatives that improve sales, brand identity and profitability. Seeking to leverage background and experience to take next career steps in recruitment with a highly respected organization focused on creating strong internal teams.

A C C O M P L I S H M E N T S

JonesKiah2027

adlovz@r.postjobfree.com

S K I L L S S U M M A R Y

H R P R O F E S S I O N A L

KIAH JONES, B.S.

786-***-****

Planned & executed cross training

programs for employees seeking

promotability which raised their

output and sales numbers making

them eligible for new positions

faster

Consistently ranked in the top 5%

of management; received

numerous awards for employee

performance

Created a company culture

initiative which raised

employee satisfaction rates by

25% YOY

Raised employee retention rates by

15% over a 5-year period by

implementing a tiered-interview

system and organizing a minimum

of 2 team outings per quarter

Florida A&M University Tallahassee, FL

Bachelor of Science:

Public Relations - 05/2010

Minor: Marketing & Media Design

Member of Delta Sigma Theta Sorority, Inc.

E D U C A T I O N

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