PROFESSIONAL SUMMARY :

•Over **+ years of IT experience with above 8 years’ experience in the Salesforce.com CRM Platform both as Administrator and Developer.

•Good knowledge on Apex development in creating custom Objects, custom Tabs, Triggers, Apex Classes, Force.com API, Standard Controllers, Custom Controllers and Controller Extensions. Soql, Sosl.

•Developed Visual force pages, Custom Objects using Apex Programming on Force.com Platform.

•Experience in building Custom Applications that includes administration, configuration and implementing and support experience with Salesforce.com platform.

•Experience in salesforce.com sandbox and production environments, also with Eclipse IDE Force.com Plug-in environments.

•Creating Custom Apps, Custom fields, Profiles, Applying Sharing Rules, Handling Page Layouts, Search Layouts, and Related List and defining Field Dependencies, custom buttons, Validation Rules, workflows, approval processes.

•Experience with tools like Apex Data Loader, Eclipse IDE, bit bucket, svn, Jenkins, agile, Kanban, workbench.

•Strong in Aura Lightning framework with Applications, Components, Controllers, Style sheets.

•Created and updated users, reports, and dashboards to track pipeline/stages for management visibility, while integrating Apex (applications) to Salesforce accounts such as Conga Merge and Outlook.

•Extensive experience in developing Apex Classes, Triggers, Visual force pages, writing Workflows, Force.com API.

•Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

•Handled Migration Projects and Possessing sound knowledge in database management and backend programs (stored procedures, triggers, functions etc.)

•Experience in development of packages, stored procedures and triggers using PL/SQL.

•Experience in scripting languages like HTML, XML and Java Script.

•Strong Knowledge in Salesforce.com Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.

•Strong Knowledge in Salesforce.com Customization, SFDC Configuration, VF Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.

•Good knowledge on SOQL and SOSL queries in Apex.

•Ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.

•Hands-on on all SDLC's phases like Requirement’s study, Design, Development and Implementation and Maintenance stages of various projects.

•Good Experience on Salesforce Lightning. Experience in third party integration with ERP (Marketing Cloud, Service Cloud).

•Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical and presentation skills.

TECHNICAL SKILLS :

Salesforce Technologies

Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual force Pages/Components & Controllers, S-Controls, Apex Web Services, Apex Data Loader, Force.com Apex Explorer, AJAX, Dashboards, Lightning, Reports, Analytic Snapshots, Custom Objects, Force.com Eclipse IDE Plug-in, Jitter bit, Workflow rule, Approvals, Case Management Automation.

Force.com Configuration

SFDC Standard Object Configuration: Campaigns, Leads, Accounts, Contacts, Opportunities, Price Books, Products, Assets, Contracts, Cases, Solutions, Ideas, Cases, Solutions, Ideas, Queues, Quotes and Custom Object development, Field creation, Page Layout creation/editing, Related list customization, Record Types, Field Level and Object level security, role hierarchies, sharing models, Workflow: time-dependent actions, field updates, email alerts, task creation, Reports, Dashboards, Formula Fields and Cross Object Formula Fields, Configuration Skills, Overall User Management.

Programming Languages

Java, C#, Apex, .Net, SQL Server 2005.

Scripting Languages

HTML, XML, Java script, CSS, jQuery, Omni-script Shell, Ruby, Python

Web Services

SOAP/REST API

Databases

MYSQL, Oracle9i, Oracle 10g, Microsoft Access, SQL Server 2005/2008

Packages

MS Word, MS Excel, MS PowerPoint, Eclipse IDE

ETL/Integration Tools

Apex Data Loader, Jitterbit, Mule soft, Cast Iron, Force.com workbench.

Methodologies

AGILE, Waterfall

Operating Systems

Windows 98/NT/XP/Vista/7, UNIX

PROFESSIONAL EXPERIENCE :

Fannie Mae, VA

Salesforce developer Sept 2017 – Feb 28 2021

Project: FIMS

Responsibilities:

Created an Online home site from using Visual force Page to submit any Fraud Tips

Implemented validation rules, workflows, flows, process builders, triggers.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Used SF Apex an App Exchange tool to created data in the lower environment when for debugging purposes.

Developed Lightning Component Framework and built Lightning component using aura framework.

Worked on Integrating SAP and Salesforce systems using SOAP and REST API's.

Used refined global search in Lightning by developing Apex classes and Controllers.

Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.

Implemented single sign on for the production environment.

Familiar with Demand ware used it for deduping data.

Moved some users from using Salesforce license to Salesforce Platform form licenses. Salesforce licenses are expensive and there are about 70 users who do not need to use this license. Salesforce Platform has some limitations, but the licenses are cheap, and the company saved on license costs

Environment: Salesforce.com Platform, Force.com, Force.com Eclipse IDE, Lightning Experience, Lightning Components, Aura Framework, Apex classes and Controllers, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Scrum, Custom objects, Custom fields, Web Services, SOAP, REST.

Project: (FHFA Notification and Approval Form)

This form is used by the employees and the contractors. This application is used to notify or request approval from FHFA. Solely responsible for developing and deploying the project to production. The link to this form is on our Fanniemae home site and can be accessed by all employees and contractors.

Responsibilities:

Developed the application using lightning aura components.

Have used community to access this form so there is no Salesforce licenses were required.

The users need to upload files while are 20MB. Have configured communities to upload file which are 20 MB.

Experienced in migrating the standard and custom objects in standard experience to lightning experience.

Developed Test classes for all the Apex classes and Triggers with minimum 92% code coverage for triggers and classes.

Implemented Salesforce.com web services client using sales force web services API, Java, XML, and partner WSDL.

Exported data from legacy system and imported into SFDC through Apex data loader for data Migration.

Implemented Salesforce Lightning Components for small set of users within the organization.

Used force.com IDE for developing custom applications.

Have used workflows with email templates to send emails to the FHFA admins.

Created Process builders and triggers to be used based on user requirement.

Environment: APEX, Web services, SOSL, SOQL, Informatica, Lightning Experience, Lightning Components, Force.com IDE, Import Wizard, XML, java Servlets, Visual Force Pages, Workflows, S-controls.

Department of Energy (Accenture), DC

Sr. Salesforce developer/Admin Oct 2016 – Aug 2017

Responsibilities:

•Created Custom Objects to save the questions and the responses.

•Created Visualforce pages to create surveys.

•Consolidated all the triggers to use one trigger per object.

•Created and Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.

•Performed various modifications on the existing code inside Salesforce & followed the governor limits before deployment into Production.

•Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to clients.

•Extensively used apex Data loader to synchronize the data between external systems and SFDC.

•Created test scripts so that the QA and the UAT teams know what to test and what results are expected.

•Whenever new changes had to be deployed, there was a notice on the homepage indicating the time the system would be down for maintenance. The homepage is updated with the maintenance message and deployed a day before the updates would be deployed and then after the updates are deployed, the homepage was updated with the maintenance message removed and deployed again. I created a custom setting with the maintenance message and indicator, so when the system is going to go down just set the indicator, instead of updating the homepage.

Environment: Saleforce.com platform, Salesforce API Version 12.0, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Process Builder, Sandbox data loading, Eclipse IDE Plug-in, Information Demand, Windows XP.

Martindale Hubbell, NJ

Salesforce Developer/Admin Feb 2016 – Oct 2016

Summary: Martindale Hubbell is an information services company to the legal. The company publishes the Martindale-Hubbell Law Directory, which provides background information on United States lawyers and law firms.

Responsibilities:

•Created validation rules, workflow rules, field updates, email alerts or created tasks according to the business requirements.

•Optimized the existing code to eliminate governor limits.

•Current process used Visual force page to download invoices which are pdf files. Because of the large number of files that need to be downloaded the Visualforce was not able to handle downloading too many pdf files. Suggested using dataloader.io to download the pdf files.

•Suggested enabling Multiple Accounts settings on the account object to enable multiple accounts having same contact and one contact having multiple accounts instead of creating a new junction object.

•Created visual force page with CSS, JavaScript, html that can be accessed from the customer portal. Worked with the .net team to integrate the page with the company portal.

•Developed Ngage chat a Visualforce page for the users to add/remove chat for a given product.

•Created junction object to track the chats available for a given product.

•Created Test classes having more than 85% test coverage.

•Deployed applications from sandbox to sandbox/production using Change Sets

•Imported tax data to custom object and exported/imported data using data loader.

Environment: Java, J2EE, Struts, Servlets, JSP, JDBC, HTML, JavaScript, Eclipse, Microsoft Visio, and Windows XP.

Hughes Networks, Maryland

Salesforce Developer/Admin Aug 2015 – Jan 2016

Summary: Created front end interfaces using Visual force, apex, JavaScript, jQuery for Brazil community portal. Used Portuguese translations for custom labels and custom fields. Worked on custom salesforce application to create offers to be used for the customer portal.

Responsibilities:

•Interface with functional leads to transform and develop new requirements into design, implementation.

•Worked as team lead for onsite and off-shore developers

•Involved in setting up consumer and partner communities.

•Designed and deployed Custom tabs, Custom Objects, Components, Visual Force Pages, Apex classes, triggers, record types, validation rules and workflows.

•Responsible for deploying using ANT and change sets.

•Involved in low level design using Visual Paradigm.

•Developed test classes with test coverage above 90%

•Familiar with Jira for issue tracking and publishing documents.

•Implemented SOAP Integration for Address Validation, credit checking and for placing orders to SAP.

•Involved in Data migration and Integration using Data Loader and data import wizard

•Used Stash and Git with eclipse for version control.

•Developed Batch jobs and scheduled them for overnight processing.

•Created Portuguese translations for custom labels and custom objects.

Environment: Saleforce.com platform, Salesforce API Version 12.0, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Process Builder, Sandbox data loading, Eclipse IDE Plug-in, Information Demand, Windows XP.

VNSNY, New York, NY)

Salesforce Developer/Admin April2013 – July 2015

Summary: Worked on Sales cloud, custom applications called retention and BME to track defects for different application. Created custom objects, tabs, visual force pages and apex classes. Written batch processes to process files received from different vendors.

Responsibilities:

•Interface with functional leads to transform and develop new requirements into design, implementation.

•Created queues for the agents to work on, based on which region and language they work

•Developed and deployed custom objects, page layouts, custom tabs, components, Visual Force pages, Apex classes and Triggers to suit to the needs of the application.

•Utilizing Data Loader to migrate and integrate data.

•Scheduling Apex jobs for processing large records.

•Performed unit and integration testing for new requirements and get the UAT from the business owner.

•Created various custom reports and dashboards as per the customer requirements.

•Setup Salesforce Application activities and customized the apps to match the functional needs of the organization.

•Supported ongoing Salesforce maintenance by reviewing trace logs, developing action plans and other administration services including periodic data cleansing, workflows, and approvals.

Environment: Salesforce.com, Force.com, SOQL, SOSL, Apex Classes, Controllers, Visual force, Sales Cloud, Service Cloud, Data Migration, Triggers Informatica, Data Loader, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows.

Artech Inc

Client Sanofi

Salesforce Consultant Aug 2012 to March 2013

Summary: Worked on sales cloud. Created triggers, visual force pages and controllers, updated page layouts based on user requirements. Used Data loader to insert/update data received from the vendors or other departments based on their requirements.

Responsibilities:

•Worked with functional leads to transform and develop new requirements into design, implementation.

•Designed, developed, and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes & Triggers to suit to the needs of the application.

•Integrated the third-party Web Services using callouts by generating the necessary stubs from the WSDL files for extracting the data from external systems to display in the pages of Salesforce and developed own Web Services.

•Worked in Administration, Configuration, Implementation and Support of sales force CRM and Sales force SFA applications.

•Involved in Data migration and Integration using Data Loader.

•Unit and integration testing for new requirements and get the UAT from the business owner.

•Created Profiles and Roles based on Organizational role hierarchy, implemented Record-Level and Field-level security, and configured their sharing settings.

•Used SOQL& SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.

•Developed Apex Triggers, Apex Classes and Test Methods using proper controls& syntax and also having experience in writing unit test cases.

•Created various custom Reports and Dashboards as per the customer requirements.

•Worked on Record Types, Validation Rules and Page Layouts.

Environment: Saleforce.com platform, Apex Language, Triggers, Visual force (Pages, Components, and controllers), Agile, SOQL, Change Set, Data Loader, Force.com, Eclipse IDE Plug-in, Work Flow-Approval, Custom objects, Ajax, Custom tabs, Email service, Html, Web-service, Sharing Rules.

Design Strategy Corp (Mercedes Benz Client), NJ

Software developer May 2010– Jul 2012

Responsibilities:

•Coordinated with other teams to provide them with the necessary stored procedures and packages and the necessary insight into the data.

•Designed/developed roadside assistance call center application using .net and oracle

•Worked on SQL*Loader to load data from flat files obtained from various facilities every day.

•Created and modified several UNIX shell Scripts according to the changing needs of the project and client requirements.

•Wrote Unix Shell Scripts to process the files on daily basis like renaming the file, extracting date from the file, unzipping the file and remove the junk characters from the file before loading them into the base tables.

•Involved in the continuous enhancements and fixing of production problems.

•PL/SQL scripts for data manipulation Generated server side and validation and materialized views for remote instances.

•Created scripts to create new tables, views, queries for new enhancement in the application using TOAD.

•Performed SQL and PL/SQL tuning and Application tuning using various tools like EXPLAIN PLAN, SQL*TRACE, TKPROF and AUTOTRACE.

•Extensively involved in using hints to direct the optimizer to choose an optimum query execution plan.

•Used Bulk Collections for better performance and easy retrieval of data, by reducing context switching between SQL and PL/SQL engines.

•Created PL/SQL scripts to extract the data from the operational database into simple flat text files using UTL_FILE package.

•Creation of database objects like tables, views, materialized views, procedures, and packages using oracle tools like Toad, PL/SQL Developer and SQL* plus.

•Created records, tables, collections (nested tables and arrays) for improving Query performance by reducing context switching.

•Extensively used the advanced features Tables, Object types and Dynamic SQL.

•Handled errors using Exception Handling extensively for the ease of debugging and displayingthe error messages in the application.

Environment: Oracle 11g/10i PL/SQL, .NET, Unix Shell Scripting, C, Toad, SQL developer, awk, ftp

Worked on the Mercedes Benz Call center and Campaign Management Marketing application.

CERTIFICATION :

Platform developer certification (PD1)

Platform developer certification (PD2)

EDUCATION :

Master’s in Electrical Engineer from Hyderabad Central University in 1987

Bachelor’s in computer science from Osmania University in 1985

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