Jamie M Ford
**** ********* ** *****, ** ***** (C) 832-***-**** **********@*****.***
Summary
Self-motivated and dedicated professional with an exceptional ability to identify and understand customer and employee problems and provide practical solutions.
Core Strengths
Document Specialist
Customer Support
Sales
Managing
Coordinating
Purchasing
Operations
Account Management
Scheduling/Planning
Work History
Ameriwaste - Alvin, Texas May 2019 - Current
Assistant Operations Manager/Supervisor
Manage and monitor day-to-day activities.
Develop supervisor goals and objectives.
Document management, review and modifications of paperwork.
Manage and calculate monthly expense reports.
Maintain maintenance, fuel, weight and truck logs.
Update employee records.
Resolve safety issues and monitor compliance with all safety.
Follow and monitor OSHA regulations for site and employees.
Supervise over 25+ employees.
Manage customer accounts, escalations and pricing.
Purchasing of supplies/inventory
Conduct monthly safety meetings.
Emmons Autoplex - Webster, Texas August 2009 – February 2019
Operations Manager
Managed and monitored day-to-day activities.
Maintenance.
Created purchase orders for parts, inventory and supplies.
Maintained a complete and accurate inventory count of the entire inventory and parts.
Quality control of incoming and outgoing inventory.
Conducted weekly and monthly safety meetings.
Setup and coordinated with offsite vendors.
Oversee multiple departments and manage over 15+ employees.
Sales
Scheduled sales appointments and respond to sales leads.
Review pricing on all new inventory and approve of sales deals.
Worked hand-in-hand with the finance department.
Supervised the sales team and sets goals and sale quotas.
Generated and provided sales quotes.
Quality control of the inventory and coordinate with the appraisers.
Work very closely with the Owners and CEO to resolve any employee issues and customer escalations.
Education
Houston Community College – 2002-2003
San Jacinto College – 1999-2000
South Houston HS – 1995-1999
Skills
Microsoft Office, SAP, Customer Support, Sales, Purchasing, Document Support, Payroll, Policies, Managing, Scheduling/Planning, Troubleshooting, TWIC.