Sales Customer Service

ALISON BRANTLEY

D* Shepherd Ln Chapel Hill, NC **332 · 864-***-****

**********@*****.***

A challenging position in a progressive organization that offers opportunities for advancement. By nature, a self-motivated, energetic individual.

EXPERIENCE

11/2019-PRESENT

CATERING ATTENDANT, Eurest Durham, NC

Catering breakfast, lunch, and sometimes dinner for large corporation meetings, events, and conferences for clients inside and coming from outside of the facility. Helping prep for lunch and for caterings. Learning new techniques in the kitchen. Help during lunch in the marketplace. Bake and cook when needed. Help with counts on inventory when needed. Clean and sanitize surfaces. Run the register and assist customers with questions and needs. Customer service, training, and tools to grow within the company.

08/2019-11/2019

COTA, REhabcare Plus Raeford, Nc

Treat elderly patients based on their diagnoses. Document daily on progress and decline as well as behaviors. Meetings with families and staff to better assist the patients.

03/2019-08/2019

COTA, moore Pediatric therapy services Moore County, NC

Treat young patients according to their diagnoses. Document daily on progress or decline and behaviors. Work with families on best treatments to carry over at home. Cotreat with other therapists in different areas to better assist with patients’ tolerations.

10/2017-04/2018

ACTIVITIES DIRECTOR, Carolina Gardens at Harbison Irmo,SC

Lead and plan daily activities. Work with a monthly budget for activities and

entertainment. Create monthly calendars and newsletter for each month. Decorate

and plan events for residents and their families. Track which activities residents attend.

Transfer residents to appointments. Take residents on outings

03/2013-05/2014

GROUP LEAD/PHLEBOTOMIST, CSL Plasma Greenville,SC

Perform Phlebotomy on donors who come into the center

Train new and existing employees on existing and new policies.

In charge of 8 employees on the donor floor

Daily paperwork and computer work.

10/2011-03/2013

CNA/Medtech, The Woodlands at Furman Travelers Rest,SC

Pass medication to residents. Worked in memory unit.

Assist with ADLs and planned activities during

the day.

03/2011-01/2013

CNA, Always Best Care Senior Care Greenville,SC

Assist elderly in their homes. Assist with ADLs.

Daily paperwork on clients’ condition.

12/2009-10/2010

Reservationist, JHM Hotels Greenville,SC

Answer multiple lines making reservations for several hotels,

daily spreadsheets and paperwork,

answer any questions or complaints for guests

06/2009-2/2011

CNA, Rescare Homecare Greenville, SC

Assist clients in their homes with activities of daily living

Including bathing, feeding, dressing, and toileting.

02/2009-04/2009

Customer Service/Sales, Ripleys Entertainment Myrtle Beach,SC

Sold tickets to customers for attractions. Upgraded tickets for each

attraction. Cleaned attractions and sold souvenirs.

2/2006 - 3/2007

Sales, Hertz Corporation So. Burlington, VT

Did daily paperwork, worked on the computer to accomplish

most of my work, helped customers with

and questions or complaints they would have and answered telephones.

4/2005 - 2/2006

Front Desk, Ramada Limited Rutland, VT

Answered telephones, assisted helping guests to their rooms,

provided room service, worked with

the sales manager to gain more service for our guests,

did daily computer work, paperwork, and did filing.

Sales goals to obtain on a daily and monthly basis

1/2003 - 10/2004

In-Store Marketing, Sears Rutland, VT

Put up new planograms according to a binder we had to

go by every month, set new sales during the week and

at the beginning of every week as told, stocked items

on the floor, did yearly inventories for the store,

lifted heavy items, assisted customers when needed

and worked with my coworkers as a team to successfully

get projects done.

EDUCATION

MARCH 2020-PRESENT

HOSPITALITY MANAGEMENT, Johnson & Wales University

Currently in school to obtain a bachelor’s degree in hospitality management

JULY 2016

COTA, Brown Mackie COllege

GPA 3.6 Technical Honor Society Member, Secretary of class Occupational Therapy Assistant Club Studied through the life span of a baby to the elderly.

SKILLS

Customer Service Skills

Computer Skills

Communication Skills

Telephone Skills

Organizing Skills

ACTIVITIES

Through my career in college volunteered for many organizations in state and out of state. Habitat for Humanity, soup kitchens, Green up Day, food and clothing drives, and helping in the community.

Contact this candidate