Aspiring HR Assistant/Administrator
Resume:
c
Enthusiastic and self-motivated *.*
Events Management graduate with
extensive administrative
experience, seeks an opportunity to
launch a career in HR.
Adept in working in fast-paced
environments that demand an
organized approach to deliver tasks
in a timely manner. Well versed in
applying excellent interpersonal
skills when communicating with a
variety of stakeholders to build
good relationships. Committed to
my professional development, I put
myself forward to undertake HR
related tasks in my role as a
Business graduate.
P R O F I L E W O R K E X P E R I E N C E
C S
C A I T L I N S M I T H
GRADUATE SEEKING CAREER IN HR
*******.******@*******.***
Business Graduate
B-DACS Feb 2021 – April 2021
Gained experience of the operations of a SME (air conditioning company) with the long- term goal of becoming a HR & LD Manager. This came to an end after funding was declined and the intended long-term role was made redundant.
• Used Microsoft Word to implement a written departmental process
• Designed training materials to boost the performance of new hires
• Created goals and objectives for new hires that reflected the company’s values
• Produced a staff engagement survey to assess the impact of COVID and identify areas for improvement
• Assisted the recruitment process
• Supported staff to access online training videos and ensured this was logged on their training record once completed
• Co-ordinated the maintenance department
• Planned and organized a team of engineers’ work schedules
• Built great customer rapport when communicating with customers on the phone and via email
• Managed time effectively to ensure service visits, repairs and emergency call outs were planned, quoted and resourced for in a timely manner
• Used Microsoft Excel to create various spreadsheets Pharmacist’s Assistant
Asda Pharmacy / August 2016 – February 2021
Delivered excellent customer service and completed administrative tasks when working as part of a team in a busy supermarket pharmacy.
• Assisted with the training of new team members
• Abided by data protection principles when dealing with customer’s confidential information
• Accurately completed data entry when updating customer databases
• Accurately recorded prescriptions called in by medical professionals
• Took bookings for consultations and exceeded vaccine targets
• Ordered stock and applied attention to detail when processing invoices
• Managed hostile situations when customers become aggravated to restore customer satisfaction
• Offered empathy and professional advice to anxious customers
• Applied excellent attention to detail when dispensing medications and creating labels for medication
BA (HONS) International
Events Management, 2.1
Included various business
modules including HR for
Performance Management
Stanford University 2013-2018
BACHELORS DEGREE
Oxford Highly University adaptable 2009-to new 2013 working environments, tasks
and processes
Microsoft Office packages:
Outlook, Word, Excel,
PowerPoint
Highly efficient skills in relation
to time management and
prioritization of work-related
tasks
Excellent written and verbal
communicator
Strong interpersonal skills to
build good working relationships
Ability to generate high levels of
output
E D U C A T I O N
S K I L L S
Apri
C E R T I F I C A T I O N
Operations Management
Foundations
LinkedIn Learning
2021
Organizational Performance
LinkedIn Learning
2021
Project Management
Foundations
LinkedIn Learning
2021
Google Digital Garage
2018
W O R K E X P E R I E N C E C O N T I N U E D
Bar Tender
The Black Sparrow April 2019 – Dec 2019
Worked in a cocktail bar within an arts house cinema on a working holiday in New Zealand.
• Worked in a fast-paced environment as part of a small and diverse team
• Worked under pressure to ensure the success of busy functions and events
• Delivered excellent customer service at all times
• Communicated with team members to share workloads and overcome problems
• Quickly adapted to unexpected changes and reprioritized tasks accordingly
• Established good customer relationships which increased sales Social Media Marketing Intern
Bleu-Door Aug 2018 – Dec 2018
Produced and implemented a social media marketing plan for a SME (skincare company) which increased online sales.
• Planned and organized an instore event that was 100% occupied
• Created targeted email marketing campaigns in the form of a monthly newsletter that increased conversion rates by 12%
• Researched industry trends and created blogs to promote Bleu-Door products
• Up-dated the company’s website with fresh content and accurate opening times
• Analyzed information from multiple sources to assist decision making when developing the social media marketing strategy
• Edited photographs for social media channels
• Produced engaging social media content that drove traffic to the website R E F E R E N C E S
Diane Drummond
Director
*****@*****.***
Asda House
People Team
***********@****.**.**
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