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Manager Front Office

Location:
Potchefstroom, North West, South Africa
Posted:
April 14, 2021

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Resume:

Lerato Tshewule

*** ******* ******

Ikageng Location

Potchefstroom 2531

081-***-****

adloc2@r.postjobfree.com

PERSONAL STATEMENT

I am a hard-working and committed individual who is willing to go an extra mile to help others. I believe in strong moral values such as integrity, respect, good work ethic and discipline. I am a good listener and that enables me to pay attention to details and can analyse and understand situations and others better.

CAREER OBJECTIVE

I hold a Bcom honours in Human Resources Management. I am looking to secure a role such as an HR Officer/ HR Practitioner or similar, to utilise my current HRM skills in a practical and fast-paced environment.

EDUCATION

North West University

(2013 – 2015)

Bachelor of Commerce in Human Resources Management

Key Skills gained:

Strong time management skills- due to deadlines of assignments.

Communication skills, both written and verbal, developed through numerous essays and presentations.

Strong interpersonal skills.

Core Modules- Business management, labour relations, industrial psychology, and human resource management.

North West University

(2016 – 2016)

Honours bachelor of commerce in Human Resources Management

Key Skills gained:

Strong time management skills.

Communication skills, both written and verbal, developed through numerous essays and presentations.

People skills, developed through completing the module of the ready to work programme.

Work skills, developed through completing the module of the ready to work programme.

Entrepreneurial skills, obtained through completing the module of the ready to work programme.

Money skills, developed through completing the module of the ready to work programme (ABSA).

Core Modules- Business management, labour relations, industrial psychology, and human resource management.

Crescent of Hope, Skills Training Centre

(2012-2012)

Computer course

Key Skills gained:

Microsoft word

Excel

Windows

PowerPoint

Publisher

Typing skills

Boitshoko High School

(2007 - 2011)

Subjects passed:

English

Afrikaans

Setswana

Mathematics

Life science

Physical sciences

Life orientation

ACADEMIC ACHIEVEMENTS

Golden Key International Honour Society- Top 15% academic achiever

WORK EXPERIENCE

Administrative Officer - North-West University

(2018 July- to date)

Duties Includes:

Assisting and advising on all HR queries across all three (3) NWU campuses.

Advising employees and faculty management on HR Policies and procedures.

Involved in the recruitment process and ensuring that the recruitment policy and procedure is known and applied throughout the Faculty.

Supporting relevant hiring manager with shortlisting candidates and co-ordinating interviews.

Ensuring that related recruitment processes are followed such as MIE checks and background check.

Conducting Orientation.

Administer regret emails to unsuccessful candidates.

Submitting relevant payroll documents to the payroll department (new employee documents, termination documents, mileage claims, additional earnings, contracts, letters of confirmation etc.)

Manage payroll queries.

Advise staff members on HR related matters.

Responsible for quality control and administration of all Human Resources/Payroll related documentation in line with the University’s policies and guidelines

Conducting exit interview of all resigning and retiring staff members.

Co-ordinate and ensure that all Performance review documents are completed affectively and timeously.

Administering the Faculty Promotion process.

Preparing reports in connection with staff related matters such as employment equity within the faculty.

Maintenance of recording-keeping.

Key skills gained:

Good Communication skills (both written and verbal)

Good Interpersonal skills

Good Computer skills

Problem solving skills

Time management skills

Honesty and integrity

Able to maintain confidentiality

Professionalism

An eye for detail

A strong work ethic

An ability to work independently and as part of a team

HR Intern/Receptionist (Chief Operating Officer’s Office)- SA Board for People Practices (SABPP).

(2017 Jan – 2017 Dec)

Duties included:

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Order front office supplies and keep inventory of stock

Update calendars and schedule meetings

Perform other clerical receptionist duties such as filing, photocopying.

Managing the COO’s diary and scheduling appointments

Taking minutes at meeting (management meetings)

Preparing agenda for meetings.

Conducting inductions (drafted the induction programme and conducted new hires).

Assist in drafting and implementing HR policies and procedures.

Assisted in compiling the budget.

Being accessible and respond to staff/manager enquiries.

Maintaining record-keeping.

Updating and maintaining data of all existing employees.

Scanning and emailing HR documents.

Responsible for the student chapter which includes; student presentation and registration.

When required – reception duties.

Project Administrator (Rea Vaya Project).

Data capturing on the YM system.

Custodian of the Sage-self-service system (Leave)

Drafting of Job profiles.

Assisting with recruitment process in which I shortlisted applicants, booked interviews and being involved in decision making.

Key Skills Gained:

Ability to work under pressure

Attention to details

Report Writing

Minutes Writing

Communication Skills

Time management

Customer service

Good work ethic

Assertiveness

Customer Assistant, Top shop, Potchefstroom.

(2014 Nov – 2015 Feb)

Duties included:

Assisting customers in a polite and professional manner.

Answering queries and offering information.

Giving advice and guidance on product selection to customers.

REFERENCES

Initial and surname : K. Moatlhodi

Relationship : Manager

Contact number : 072-***-****

Initial and surname : Mr X.Mawande (SABPP)

Relationship : COO (Manager)

Contact number : 011-***-****/082-***-****

Initial and surname : Mrs Rouzenne Slambert (NWU)

Relationship : Supervisor

Contact number : 018-***-****



Contact this candidate