Evelyn Rivera

**** *.**** **. ***.B

Milwaukee, Wisconsin 53215

E-Mail Address: adlo56@r.postjobfree.com

Phone: 414-***-****

Education:

Milwaukee Career College

Pharmacy Technician Program August 2012

Summary of Qualifications:

Over 20 years’ experience in customer service in retail and incorporations

Bilingual – English – Spanish (read and write both languages)

Knowledge of medical terminology

6 Years of management experience

Experience with compounding and filling prescriptions

Professional Work Experience:

Aurora St. Luke’s

Pharmacy Technician Inpatient

Milwaukee, WI May 2016 - present

Non-sterile compounding.

Measure amounts of medication for prescriptions.

Package and label prescription.

Multitask, organize and rotate medications.

Assist pharmacist request over the phone and in person.

Clean and maintain equipment and work areas, sterilize glassware according to prescription methods.

Aurora St. Luke’s

Environmental Service Assistant October 2013 - May 2016

Milwaukee, WI

Clean and sanitize room and equipment after patients are discharged.

Remove medical equipment from rooms as directed.

Assist patients by getting the nurse when they have questions.

Clean operations rooms in the surgical department and intensive care units as needed.

Walgreens

Pharmacy Technician Extern July 2012 - August 2012

Milwaukee, WI

Assisted the pharmacist in performing daily pharmacy duties.

Performed compounding and mixed suspensions.

Filled and dispensed prescriptions, translated scripts, and made labels.

Utilized bilingual skills while providing excellent customer service.

Answered patient questions and looked up patient information in the computer.

Stocked prescriptions and arranged them in an organized manner.

Wal-Mart

Customer Service Manager May 2006 – February 2012

Franklin, WI

Managed at team of approximately 20 individuals working various shifts.

Responsible for the coordination and completion of multiple tasks.

Utilized problem solving skills to help customers.

Answered phones and handled customer complaints.

Drafted incident reports and performed performance appraisals.

Mentored co- workers on the basic work instructions for each project.

Interacted with vendors while providing excellent customer service.

Packing House Restaurant

Maintenance Supervisor / Cashier August 1996 - 2008

Milwaukee, WI

Oversaw coordination and completion of multiple projects.

Worked in the drive thru Fish Fry window as cashier.

Received significant cash-handling experience.

Served as the brunch supervisor.

Answered phones and took reservations.

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