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Customer Service Staff

Location:
Norwalk, CA
Posted:
April 14, 2021

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Resume:

JOSEPH V. AMAYA

**** ******* **

DOWNEY, CA, **242

adlo4x@r.postjobfree.com

DATES FROM – 2010-PRESENT

JOB TITLE, logistics planner /customer service

*Oversee day to day operations of warehouse

*Oversee productivity, daily workload, accuracy and error rates

*Manage daily operation, scheduled staff assignments, supervise staff of 40

*Ensure facility and staff complies with safety regulations

*Analyze daily reports and develop/implement recommendations for improved efficacy

*Perform inventory management, including cyclend and aisle checks

DATES FROM – 1996-2008

JOB TITLE, warehouse supervisor

*Oversee day to day operations of warehouse

*Oversee productivity, daily work load, accuracy and error rates

*Manage daily operation, scheduled staff assignments, supervise staff of 40

*Ensure facility and staff complies with safety regulations

*Analyze daily reports and develop/implement recommendations for improved efficacy

*Perform inventory management, including cycle and aisle checks

DATES FROM – 1993 - 1996

JOB TITLE, Inventory and Distribution routing

*Maintained inventory control system, monitored and approved incoming deliveries

*Arranged promotional displays. Worked closely with vendors on promotions and sales.

*Directed warehouse activities for Western United States consisting of eight headquarters accounts

*Consistently achieved or exceeded all quotas each year.

*Prepared and scheduled distribution job assignments

*Maintained a clean and orderly distribution center

*Other duties and projects as assigned

EDUCATION

1995

B.A IN THERAPEUTIC RECREATION, University of Dominguez hills, california

1982 - 1984

RECREATION, University of Chapman

Played football.

1979 - 1981

RECREATION, Utah state university

Played Football

DATES FROM – 1984 - 1993

JOB TITLE, City of carson recreational center director

*Responsible for overall direction of City parks and recreation programs

*Preparation of annual budgets; preparation of operation/project cost analysis

*Attends city council meetings

*Ensures that operations comply with OSHA, DEQ, EPA, DMV and other mandated regulations

*CPRP certified

SKILLS

Proven ability to lead effective teams

Adept at planning and forecasting.

Negotiates, resolves differences

Provides well-thought out solutions

Meets goals, solves problems.

Hard working, able to multi-task effectively

More than 18 years of management experience

Works well with others

Familiar with all aspects of business management.

Outstanding communication skill.

ACTIVITIES

Use this section to highlight your relevant passions, activities, and how you like to give back. It’s good to include Leadership and volunteer experiences here. Or show off important extras like publications, certifications, languages and more.



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