Employee Relations Customer Service
Resume:
GLENNELL SAUNDERS
PROFILE
Valuable asset with a warm and friendly demeanor always. Uniquely experienced in the Tourism and Hospitality Industry offering substantial administrative skills, great customer service, project management, office assistance, and data entry. Ambitiously built on always acquiring new data to help improve company vision and promote conflict resolutions. Always open to constructive criticism, and learning opportunities. Proficient in Microsoft Word, Outlook, PowerPoint, Excel, and Publisher. Great creativity, strategic-thinking, and communication skills.
Current student at The Bahamas Institute of Business & Technology majoring in Information Technology – Computer Networking & Systems Security with a minor in Healthcare Administration.
CONTACT
HOME: 698-1258
CELL: 817-9487
EMAIL:
adlo2e@r.postjobfree.com
LINKEDIN:
www.linkedin.com/in/glennell-saunders-827b191a5
ACTIVITIES AND INTERESTS
Playing the flute & saxophone
Composing & Arranging music
Traveling (Sight-seeing)
Swimming
Singing
Dancing (Choreographer)
Design Imagery
Video editing
Decorating
Consulting
Listening to music
Self-Motivated
Goal Orientated
Team Builder
Diligent
WORK EXPERIENCE
Personnel Assistant I
Labour Relations – Human Resources
Atlantis, Paradise Island
2017–Present
Provide routine administrative support to superiors and ensuring the confidentiality, efficiency, and accuracy of employee and departmental information.
Maintain currency and accuracy of the filing process.
Complete all email & file requests
Responsible for all documentation that are turned over from HR Personnel then carefully sort, prep, scan and placed on the correct file
Ensure all supporting documents are on file as follows:
New Hires
Re-hires
Promotions
Terminations
Reprimands
Assist with interdepartmental and divisional projects and training sessions periodically
Assist with file room audits and complete weekly reports to be reviewed by supervisor/manager.
Meet and consult with employees when a request has been made to view their file. Answer any questions and follow up on their concerns.
Provide internal & external customer service concerning all labour matters.
Responsible for all phone calls received in the file room and while stationed at the Labour Relations Help Desk.
Balfour Consumer’s Meat Mart
2016 - 2017
Cashier
Super Value
2013 – 2014
Cashier
Rest view Memorial
2011
Intern
A-1 Signs - Imaging
2009
Job Training
The Ministry of Youth & Culture
2008
Desk Clerk (Part time)
EDUCATION
Bahamas Institute of Business & Technology
Nassau, Bahamas
Present
Major
Information Technology- Computer Networking & Systems Security
Minor
Healthcare Administration
Northeastern A&M College
Miami, Oklahoma
2014- 2016
Major
Natural Science (College Credits)
Minor
Music (College Credits)
The Government High School
2007-2010
Donald Davis Junior High School
2004-2007
Centreville Primary High School
1998-2004
KEY SKILLS AND CHARACTERISTICS
Computer Literacy
Document Management
Critical Thinker
Emotional Intelligence
Desk service
Data Entry
Friendly, Courteous, and Service Oriented
Poised under pressure
Team work
Decision Making
Creative
Adaptability
Observant
Quality Assurance
Microsoft Office
Microsoft Word
Microsoft Power Point
Microsoft Excel
Microsoft Publisher
Interpersonal Skills
Customer Service
Certificates
Microsoft Applications
Atlantis University, Atlantis, Paradise Island
Human Resources Essentials
Atlantis University, Atlantis, Paradise Island
Labour Relationships
Atlantis University, Atlantis, Paradise Island
Labour Relations Matters
Atlantis University, Atlantis, Paradise Island
Labour Relations Training for Managers
Atlantis University, Atlantis, Paradise Island
Introduction to Employee Relations
LinkedIn Learning
Cisco Network Security – Content & Endpoint Security
LinkedIn Learning
Administrative Human Resources
The HR Certification Institute
Finance & Accounting
International Business Management Institute
Human Resource Management
International Business Management Institute
Contact this candidate