RAKHEL KULAVIL adlnzw@r.postjobfree.com 248-***-****

EXECUTIVE SUMMARY

SKILLS SUMMARY

KEY PROFESSIONAL ACHIEVEMENTS

LEADERSHIP / PEOPLE

A competent Technical Lead with 10+ years of rich experience in various roles of technical leader, solution architect, and full stack developer. Extensive experience in managing software solutions, designing quality software ecosystems, leading technical teams at onshore and offshore, coordinating with cross-functional teams globally, engaging with customers for in-depth requirement analysis, designing technical documents, developing and delivering multiple web and windows enterprise applications based on Cloud, Microsoft .NET, Angular, and related distributed environment technologies. Programming

.Net Core 3.1, Entity Framework, C# 2.0- 8.0, .Net 3.5-4.6, ADO.NET, Microservices, REST Web API 2, Angular, SQL DB, Mongo DB, VB 6.0, Node.js

Cloud

AWS Cloud and Services – IAM, EC2, Auto Scaling, SES, RDS, DocumentDB, S3, Glacier, SNS, SQS, Cloudwatch, Lambda

Agile andThird

Party

Agile Workflow, Jenkins, JIRA, Kanban, GitHub, Bitbucket, TFS, IIS 8-10 Quality/ Testing

SonarQube, JMeter, Newman/ Postman, Load and Performance testing, Splunk, Burp Suite, StyleCop, MicroFocus QALoad, MicroFocus TestPartner Domain

Insurance, Claims, Risk, and Policy Processing for General, Workers Compensation, Health, Property and Liability, and Vehicle lines of businesses.

Awarded highest firm-level rating across all annual evaluation cycles since joining CSC in 2010.

Received numerous CSC Certificate of Achievement (COA) across the tenure for leading a team of 20 developers, designing claim’s interfaces, launching new line of business – Health Claims, delivering highly effective product enhancements, and bringing excellence in coding practices.

Received SPOT Award for designing and implementing the enhancements to streamline user experience (UX) of CSC claims product.

CSC Client’s Keys of Success Award for preparing ‘Proof of Configuration’ for a big client - ZC Sterling insurance. Led the effort to singularly customize the product requirements provided by ZC Sterling in an accelerated timeframe. Beat strong market competition to land a long-term contract.

Nominated for DXC Employee of the Quarter.

Conducted 20+ technical interviews.

Mentored 30+ senior/junior engineers through 1-1 and group training or knowledge sharing sessions in tech career progression and to overcome tech challenges.

Trained and Coached engineers in product development using clean code, solid, cloud native, and disaster recovery practices and principles via numerous company level, department level, and team level trainings.

Supported, directed, and lead engineers/ managers for highly efficient and customer centric development of visions or ideas into real world enterprise solutions.

Avid reader, follower, and practitioner of highest standards around leadership, productivity, coaching, analytical decision making, conflict resolution, creative problem solving, tech savviness/future, and other areas of business and technical leadership.

PROFESSIONAL EXPERIENCE

RISKMASTER ACCELERATOR DXC’S RISK AND CLAIMS MANAGEMENT SOLUTION Professional System Programmer Analyst - Michigan, USA Jul ’18 – Present Technical Lead – Noida, India Apr ’16 – Present

Senior Software Engineer – Michigan, USA Dec ’15 – Mar ’16 Senior Software Engineer – Noida, India Jul ’13 – Dec ’15 Software Engineer – Noida, India Jul ’12 – Jun ’13 RISKMASTER Accelerator, the world’s most widely used risk and claims management software, provides a variety of powerful and scalable RMIS analysis and reporting capabilities available independently or as part of a comprehensive integrated claims and risk management solution. A large-scale enterprise application that supports all industries including transportation, manufacturing, healthcare, retail, energy, telecommunications, education, government entities, and third- party administrators.

Added a new Health Claims line of business to CSC Claims solution. Owned the full SDLC cycle from requirement gathering from customers to technically leading a development team of 15 resources working on .NET Technologies, and to finally taking customers live.

Managed project and transition plans to develop cloud-compatible solutions (AWS) for numerous CSC products and customer services.

Responsible for migration of product development from .NET to Open Source/UX technologies such as AngularJS, RESTful Web API’s, and more, with 20 resources.

Supported management in finalizing effort estimations and project delivery plans for major insurance clients- Swiss Re, Arch, Ohio Mutual, Pharmacists, ZC Sterling, and many more.

Creating Kanban boards to track progress and to help coordinate teams performing the assigned tasks.

Conducted technical training over new development technologies and Agile tools – AngularJS, REST levels, Git/Bitbucket, Jira workflows, and more.

Skills: .Net Core 3.1, Entity Framework, C# 8.0, .Net 4.5-4.6, ADO.NET, Microservices, REST Web API 2, Angular, AWS, SQL Server 2016, Mongo DB, JSON, HTML5, CSS3,, npm, Git, gulp, JIRA, GitHub, Bitbucket, Confluence, IIS7.0-8.0, SonarQube, JMeter, Newman/ Postman, Splunk, Burp suite.

Acting Technical Lead of Zero-Defect campaign of Riskmaster. Reduced bug reports by 90%

Acting Technical Lead of Performance Update Cycles of Riskmaster. Cut data loading time by 50%

Worked on initial development plan that included Web API development to support web, cloud, and mobile; database management and optimization at AWS SQL, and deployment over AWS cloud.

Used CORS to enable cross-origin requests in Web API.

Onshore coordinator among product teams globally to ensure integrated product development.

Coordinated with CSC product teams, such as POINT, Claims and Legal, LSS to ensure successful interface development.

Conducted product trainings and technical trainings on Microsoft technologies.

Claim’s Product and New Technology representative at annual CSC User Conference – OutPerform 2016, Florida

Attended user-level meeting with global team managers to fine tune the scope and solutions.

Actively involved in product support and product enhancements in the areas of performance, code optimization, and security.

Skills: C# 2.0, .NET Framework 3.5/4.5/4.6, REST Web API 2, Angular, ASP.NET, ADO.NET, SQL Server 2016, JSON, HTML5, JIRA, npm, Postman, GitHub.

Worked on development and deployment of Riskmaster - a web application based on .NET WCF Services, SQL databases.

Worked on the design and development for building Riskmaster into multi-lingual and multi-currency compliant product.

Worked on customer requirement analysis, design preparation, development, unit testing, and maintenance cycles of Riskmaster.

MOVE MANAGEMENT SYSTEM (MMS)

Software Engineer – Chennai, India Aug ’11 – Jul ’12 CLAIMS MANAGEMENT SYSTEM (CMS)

Associate Software Engineer – Chennai, India Aug ’10 – Jul ’11 EDUCATION

PERSONAL DETAILS

Coordinated with onshore/offshore CSC Riskmaster teams for effective development and maintenance of Riskmaster Web.

Responsible for the performance testing of the final products before release.

Skills: C# 2.0, .NET Framework 3.5/4.0, ASP.NET, ADO.NET, SQL Server 2008, HTML, JavaScript, CSS, JIRA, TFS, Bitbucket, Micro Focus QALoad, Micro Focus Test Partner. SIRVA is a leading global moving and relocation service provider with a family of brands including Allied and North American Van Lines.

Move Management System (MMS) is a web application that is an extension of Claims Management System (CMS). The application is developed to enable SIRVA to outsource customer claims to Third Party Vendors for investigating lost/damaged goods. The system is also used by Third-Party Vendors to access/transmit information about the claims.

Worked on product enhancements and migrated applications from Windows to Web.

Worked with managers to understand their business needs and provided cutting-edge solutions for their business growth.

Developed the Task Workflow module for Move Management System.

Resolved tickets and issues pertaining to Business/Technical requirements.

Skills: C# 2.0, .NET Framework 4, ASP.NET, HTML, JavaScript, ADO.NET, SQL Server 2008, Agile, JIRA, TFS. SIRVA is a leading global moving and relocation service provider with a family of brands including Allied and North American Van Lines.

Claims Management System (CMS) is an extensive web application designed to aid SIRVA agents in communication and in the management of claims. In the event of missing/damaged goods within or outside the US, customers can register their claims either directly through the online claim management system or via SIRVA.

Worked on SQL Server database including development of stored procedures and triggers using T-SQL.

Performed unit testing and integration testing of various modules, and deployment of the application.

Provided exceptional User Interface and User Experience

Skills: C# 2.0, .NET Framework 3.5, XML, HTML, JavaScript, CSS, ASP.NET, ADO.NET, SQL Server 2008, TFS.

B.E in Computer Science and Engineering, Anna University, Chennai, India, 2010.

Higher Secondary School (XII), Vani Vidyalaya Matric Higher Secondary School, Vellore, India, 2006. Date of Birth: 28th July 1988

Marital Status: Single

Passport Details: U0512767 valid till 14th June 2030 Visa Status: H1-B US Visa, Valid (1st Aug 2020 – 31st Jul 2023) H1-B US Visa, Expired (12th Oct 2017 – 31st Jul 2020)

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