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Shelley Waggoner

*** ***** ***** *****

Yukon, OK 73099

Cell: 405-***-****

Pharm Tech License # T-1707

OBJECTIVE To obtain a position as a Pharmacy Technician to further enhance existing skills and provide opportunities for growth and development.

EXPERIENCE

Jan-17 – Present Hope Pharmacy 6100 S. Walker, OKC, OK 73139 Inventory Specialist / Pharmacy Technician

Responsible for maintaining inventory levels of the pharmacy. Daily order, returns, liaison with outside vendors, process returns and recalls. Responsible for checking, counting medications, and preparing all prescriptions for the final check by the pharmacist. Answer outside line phone calls, process refills requested by clients, and use a cash register to check out clients.

** In 2017, I was asked to move to one of the company’s other locations to help with staffing needs. 3/9/12 – 2017 North Rock Community Pharmacy 4400 North Lincoln Blvd, OKC, OK 73105 Pharmacy Technician

Responsible for checking, counting medications, and preparing all prescriptions for the final check by the pharmacist. I am trained to run the RDS (Robotic Dispensing System) when backup is needed. I also assist in the monthly billing cycle. I serve as the Inventory Specialist, responsible for ordering all medications and processing any applicable returns for the pharmacy.

2005 – Present CVS Pharmacy 110 W. Vandament Ave, Yukon, OK 73099 Pharmacy Technician (Part Time)

Responsible for assisting the pharmacist in data entry of prescriptions and counting medications. Providing customer service, answering the phone, cash register, and drive-through.

2004 – 2012 Family Health Pharmacy 10021 S. Western, Oklahoma City, OK 73139 Pharmacy Technician

Responsible for data entry of new prescriptions, counting medications for pharmacist, customer service, answering phone, cash register and drive-through. Process expired medications for reimbursement. Handle insurance claim issues. 2002 – 2004 Advanced Pharmacy Solutions 5350 S. Western, Oklahoma City, OK 73109 Pharmacy Technician

Responsible for data entry of prescriptions, customer service, and filling prescriptions. Maintained medical records, printed and sent medical records on a monthly basis. Page 2 of 3

2001 – 2002 Pharmacy Solutions 4411 Highline Blvd, Suite 200, Oklahoma City, OK 73108 Pharmacy Technician

Responsible for data entry of prescriptions for a nursing home setting, sorting and filing new and refill prescriptions. Actively involved in inventory management. Assist the Accounts Receivable department as necessary

1999 – 2001 Neighborcare Pharmacy 4141 Highline Blvd, Suite 100, Oklahoma City, OK 73108 Insurance Biller / Collector

Responsible for data entry for new patients, including personal and insurance information. Provide prior authorization for non-preferred medications to the Oklahoma Health Care Authority. Upon approval, input information in the computer system for proper patient billing. Research rejected claims and adjust for proper billing. Take incoming calls from patients and clients providing information regarding insurance and prescription data.

Prior to being promoted to this position, I served as a Pharmacy Technician. I often assisted in the pharmacy depending on staffing needs. 1994 – 1999 Wal-Mart Pharmacy 6100 West Reno, Oklahoma City, OK 73127 Pharmacy Technician

Responsible for inputting customer profiles and insurance information into the Computer database. Input prescriptions and transmitted to insurance companies. Main duties included filling prescriptions, sorting and stocking drug orders, answering incoming customer calls, and overall customer service. Have a vast knowledge of brand name drugs and their generic equivalent, as well as common uses and side effects. 1990 – 1994 Wal-Mart Pharmacy 6100 West Reno, Oklahoma City, OK 73127 Head Customer Service Manager

Responsible for supervision of approximately 30 cashiers concerning front end operations, balancing cash drawers, handling customer complaints, holding cashier meetings, overall customer service, and preparing and reviewing financial and productivity reports.

1987 – 1990 Camp Cimarron Camp Fire 3309 E. Hefner Road, Oklahoma City, OK 73131 Water Front Director

Responsible for all activities at the camp’s pool, which included training lifeguards, teaching swimming lessons, and lifeguarding. This was a summer residential camp. 1988 – 1989 Ross Dress For Less 1331 W. Memorial Road, Oklahoma City, OK 73114 Cashier, Shoes, and Ladies Wear

All employees had various tasks, which included the maintenance of their assigned departments as well as serving customers in all areas. 1986 – 1988 Fashion Gal 8539 North Rockwell, Oklahoma City, OK 73132 Cashier

Responsible for general cashier duties as well as creating and setting up store displays. Page 3 of 3

EDUCATION

University of Central Oklahoma, Edmond, OK

August 1987 to May 1993, Bachelor of Science

Major: Physical Education and Recreation

GPA: 3.38

Oklahoma City Community College, Oklahoma City, OK Fall 1989-1990, 20 credit hours transferred to the University of Central Oklahoma Putnam City West High School, Oklahoma City, OK

August 1984 to May 1987

GPA: 3.33

AWARDS & HONORS

• Named to the United States Achievement Academy

• Academic All American

• Named to the Who’s Who Among American High School Students (2 years)

• Named Most Outstanding DECA Student

• Named Most Outstanding Marketing Student

• Received the Presidential Academic Fitness Award

• Played on the varsity women’s soccer team for three years

• Played on the OKC All Star District soccer team

• Served as 1987 Spring Sports Queen

• At UCO, Finalist for the Emma W. Plunkett Award for Outstanding Senior Women REFERENCES

Suzanna Cook, DPh

405-***-**** (Cell)

Anita Jordan, DPh

405-***-****

** Additional Referenced Available Upon Request