MARY ELLEN MOON

***** *. **** *****

Tulsa, Oklahoma 74133

469-***-****

adlnqm@r.postjobfree.com

SUMMARY

A versatile Business Development Professional with a diversified background and proven track record of successful analytical and consultative selling. Recognized as a self-motivated professional with strong relationship skills working with varied levels of decision makers including “C” level management executives within Fortune 500 level Corporations. Over 12,000 Linked In contact with constant communication.

STRENGTHS & CORE COMPETENCIES:

Persuasive, solution-oriented communicator with highly effective motivational skills. Superior ability to assemble talented teams, coupled with strong negotiation and problem-solving skills.

Experienced in evaluating and creating budgets and profit & loss statements, with an exceptional understanding of how to bring profitability and success to an organization.

EMPLOYMENT HISTORY:

Market Business Development Manager

Tulsa, OK

Barnes & Noble, Inc.

October 2017 – August 2020

• Achieve annual sales goals outlined by the Business Development Department and consistently grow customer base to meet the Company’s financial objectives to include seven Barnes & Noble stores.

• Increase account sales through proactive outreach to prospective institutional and corporate customers, using the sales process to effectively target, initiate the appropriate contacts, and make sales presentations to close new business.

• Generate and qualify sales leads and prepare sales action plans and strategies to achieve results.

• Secure initial and ongoing meetings and conduct strategic and effective sales presentations with representatives at corporations, institutions, school districts, nonprofit agencies and literary organizations to cultivate existing accounts and to generate new business.

• Ensure customer service satisfaction and good client relationships, as well as following up on sales activity; Conduct proactive outreach to educators to increase educator card enrollments, drive sales and promote our educational products and services.

• Research the community to identify localized business opportunities, and create and implement programs to expand the Company’s sales potential.

• Utilize account management tool to efficiently manage the sales process and customer database.

• Attend weekly store managers’ meetings and educate store team about business development services, enthusiastically model selling behavior, share technical knowledge, and recommend ways to connect our customers with the right solutions or products.

Store Manger

New York and Company

Tulsa, OK

August 2016 – April 2017

• Demonstrated a high-level of business acumen and created, modify and executed in-store business strategies to drive sales results and achieve individual and store goals in line with Company initiatives; used company reports to analyze business results

• Effectively promoted all Brand Initiatives (Credit, Reward, Email Capture, etc.) and achieve all store and personal goals

• Adjust and implement plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the business

• Lead the creation and implementation of the talent strategy to develop a high-performing and engaged team accountable for store results

• Ensure talent is properly on boarded and adequately trained; provided the team with in-the-moment feedback and coaching on selling behaviors, customer service, operational tasks and merchandising

• Manage the ongoing development of the team including identifying and resolving performance issues and policy violations, in partnership with the District Manager and applicable Brand Headquarters partners

• Network, recruit, interview and hire for open positions at all levels and build a bench of talent.

• Lead the creation and implementation of strategies to achieve store shrink goals.

• Manage the execution of the visual presentation, direction and updates.

• Effectively manage payroll and all other controllable expenses.

• Responsible for compliance with all Company policies and procedures, including the New York & Company Code of Business Conduct and Loss Prevention policies

(Left position due to store closing)

Branch Manager

Command Center Staffing

Tulsa, OK

August 2015 - August 2016

Ensured that all financial performance goals were met. Oversee the attainment of budgeted sales and profit goals through business development and growth of the customer base

Created long-term strategies for Command Center

Built the company’s profile through securing business and brand development

Set staffing targets and assisted the staff in achieving them through utilization of CRM, Salesforce and Sherpa

Responsible for hiring, training, and guiding a team of recruiters

Oversee the daily operations

Generated leads through marketing and networking

Attracted and closed new business

(Recruited into Retail Management)

Area Store Manager

Kasper

Dallas, Texas

May 2012 – June 2015

•Managed all aspects of four multi-million dollar retail outlets.

•Delivered consistent positive financial results through efficient management.

•Passionate brand ambassador - possessing extensive product knowledge

•Controlled the store budget, ensuring the correct appropriation of the payroll to achieve the sales per hour (SPH) goal and all operational expenditures.

•Analyzed business and created action plans.

•Lead consistent focus on delivering exceptional customer service experience.

•Ensure implementation of company selling strategies.

•Managed a team of 16.

•Coached, developed and maximized the success of all associates.

•Ensured visual and merchandising standards and a positive in-store experience

•In charge of all visuals and merchandising throughout the store during floor sets once a month

•Developed staff for new store opening

•Developed and maintained client list

•Performed all aspects of shipping and receiving

•Created schedules each week based on business needs

•Ordered supplies and managed inventory supplies

•(Left Position due to National closing of all stores)

MJM Creative Resources,

Houston, TX

VP of Operations/ Director of Business Development 2004-2012

• Increased Annual Company Revenue by 79%

• Secured National Accounts

• Managed staff of 12 and provided strong direction to team members utilizing CRM and Sherpa

• High level of motivation and a self-starting attitude

• Developed solid business, manuals, and sales programs required to achieve targets

• Defined new markets and solutions to further solution offerings

• Established processes and procedures to define initiate and execute new product introductions

• Strong knowledge and understanding of product management and sales concepts/practices

• Strong understanding of business and technical concepts

• Sold and delivered projects that cover the full life cycle of assessment, design and implementation

• Strong analytical and problem-solving skills

• Excellent oral and written communication skills

• An ability to think outside of the box, and thrive on new challenge

(Relocated to Dallas, Texas)

Capitol Marketing Concepts

Houston, TX

Senior Sales Consultant 2002-2003

• Developed strong partnership with the solicited and secured corporations

• Collected and analyzed information regarding corporations’ income, assets, and debts;

• Maintained consistent communication flows throughout the process to expeditiously resolve all issues

• Maintained current and thorough understanding familiarity with all program, product policies and

procedures and continually provided accurate updated information

• Actively cross-sold and provided referrals to others

• Effectively developed strong sustainable relationships with executive decision-makers

• Achieved extraordinary market share and revenue results

• Recipient of Top-Performance Sales Achievement Award within first year

(Left position to further my Career in Business Development)

EDUCATION

University of Central Oklahoma, Edmond, Oklahoma

Bachelors of Arts

Communications/Marketing/Advertising

VOLUNTEER

American Red Cross/Service to the Armed Forces

May 2017 – Present

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