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Manager Customer

Location:
Birmingham, West Midlands, United Kingdom
Posted:
April 13, 2021

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Resume:

THOMAS FLIGHT

With the experienced gained throughout several tiers of the supply chain within the aerospace industry, I have been accountable for the driving of consistent standards, rigorous SQDCP performance improvements and customer satisfaction by delivering all products OTIF from a vertically integrated process stream. Current responsibilities ensure that I am responsive to customer/ supplier demands with NPI and maintain a proactive approach in moving the business forward. The current scope of responsibilities require managing a headcount of circa 14 employees with regards to performance management, maintaining budgeted targets within financial capacity in terms of operational overheads and consumables.

Other roles include business planning through tools such as 4M’s, Load vs Capacity and supporting SIOP process for line manager. Heavily focused on maintaining and driving improvements in an EHS and quality capacity ensuring that safety and process compliance is a priority through the 5S and lean techniques. Process Leader

Mettis Aerospace, Redditch

Utilising a ‘hands on’ approach to effectively manage teams varying from 10 42 heads.

Jan 2017 - Jan 2020

Operations Advanced Apprentice

Mettis Aerospace, Redditch

Sep 2014 - Dec 2016

Process Supervisor

Safran Landing Systems, Gloucester

Currently accountable for 14 heads delivering and estimated revenue of

£3 £3.5 million; providing landing gears to varying standards upon customers request. Actively able to manage work load to ensure OTIF in accordance to SLA’s and maintain a high customer satisfaction. Jan 2020 - Present

Advanced Mechanical Apprenticeship

MGTS, Redditch

Sep 2014 - Dec 2016

BTEC Level 3 - Electrical Engineering

Heart of Worcester College, Worcestershire

M/M/D Certification Achieved

Sep 2012 - Jul 2014

GCSE

South Bromsgrove High School, Worcestershire

12 Grades (B C Grades Achieved)

Sep 2009 - Jul 2012

Michael Perks - Operations Director

077********

adlnqj@r.postjobfree.com

Mettis Aerospace

PERSONAL

Name

Thomas Flight

Address

24a the square

Alvechurch B48 7LA

Phone number

075********

Email

adlnqj@r.postjobfree.com

INTERESTS

Amateur Photographer

Fishing

Cooking

WORK EXPERIENCE

EDUCATION AND QUALIFICATIONS

REFERENCES

Communication

Perseverance and Motivation

I.T Skills

Leadership

Resilience

Teamwork

Current notice period to work: 1 month

D of E Bronze Certification

D of E Silver Certification

D of E Gold Certification

SKILLS

CUSTOM SECTION

ACHIEVEMENTS



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