Luis Reyes

* ******** *******, *** ****, NY

adlnpa@r.postjobfree.com 917-***-****

EDUCATION

Baruch College – Zicklin School of Business New York, NY Bachelor of Business Administration in Economics July 2020 Minor in Operations Management

PROFESSIONAL EXPERIENCE

Community Financial Service Centers New York, NY

Customer Service Representative Mar. 2021 - Present

Managed $500,000 in physical assets, liquidated $30,000+ daily in personal and corporate checks, and conducted $40,000+ money wires globally

Reconciled reports from Digital Currency System with end-of-day bank statements in order to compute differences and predict possible discrepancies

Audited internal database to block or remove suspicious or fraudulent transaction

Revamped existing currency systems to create operationally efficient shortcuts

Collaborated with third-party vendors to verify client credentials and allocate payments to their account Vistage Worldwide NY New York, NY

Marketing Database Intern Feb. 2019 – Jun. 2019

Sourced over 150 potential corporate executive clients via LinkedIn and cold calling, with a 10% conversion rate into the company's full-time advisory services

Developed and maintained solid relationships with clients through periodic check-ins, evaluations of client needs and consistent communications of company products and offerings

Conducted competitive market analyses and pitched refined strategic offerings and expanded services

Assisted in clients' digital brand management by drafting proposals for company website redesigns QQ Marketing New York, NY

Sales Intern Aug. 2018 – Nov. 2018

Sourced leads for prospective corporate clients to target in the firm's door-to-door marketing strategy

Optimized the financial benefit to the firm's corporate clientele by performing an energy usage analysis, utilizing the SAGE platform to access several databases and forecast possible expense reductions

Pitched potential suppliers to 40+ clients, presenting the conclusions of the rate analysis process

Appointed lead for in-house mentorship and networking event, as recognition of outstanding performance LEADERSHIP & COMMUNITY SERVICE

Baruch College Varsity Basketball Team New York, NY Team Manager 2018-2019

Worked with leadership to create team strategy, focusing on identifying areas of weakness and inconsistencies in order to increase team efficiency

Established relationships with players to effectively align team strategy with individual capabilities and optimize on-court performance

Initiated individualized training for point and shooting guards to enhance and maximize their versatility Isabella Nursing Home New York, NY

Volunteer Caregiver Jan. – Feb. 2017

Assisted in event coordination and planning of weekly events for 25+ residents

Coordinated the delivery of morning and afternoon meals to residents unable to leave their room SKILLS AND INTERESTS

Languages: Fluent Spanish, Intermediate Italian (Semester abroad in Italy)

Professional Associations: Association of Latino Professionals in Finance and Accounting (ALPFA), CFA Level 1 Candidate

Technical Skills: SQL, R Software, HTML (basic), Microsoft Excel, PowerPoint and Word

Interests: Basketball, Biking, Travel Adventures, Cooking, Poetry

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