Customer Care Specialist

Curriculum Vitae

Sheldon Samuels Jr

Belize City, Belize

Tel: 607-5277/615-7477

Email: ****************@*****.***

EDUCATION

Wesley Junior College, Yarbrough Road, Belize City

August 2016 – June 2019

Associate Degree – General Studies W/ History Major

Gwen Lizarraga High School, Antelope Street, Belize City

September 2012 – June 2016

Diploma in General Studies

VOLUNTEER EXPERIENCE

President of Belize Peer Helper’s Association – Served as President in the BPHA and provided a voice for the youths involving the choices that affect us. Reigned as President from 2015 – 2016.

Peace Work and Price Water Coopers Summer Camp – Volunteer as a big brother mentor for campers 2011 – 2012

INTEREST

Member of Wesley Junior College Basketball Team

2016-2017

Member of Gwen Lizarraga Basketball Team

2014-2016

Member of the Belama Hitters Basketball Team in the BTL Basketball Summer Tournament

2010 – 2012.

EXPERIENCE

Alta Resources - Customer Service Representative September 2020 - Present

Heritage Bank – Cashier/Customer Service Representative 2019 January – June 2020

Ready Call Center –Customer Care Representative (Technical) June 2017 – 2018 December

Transparent BPO Call Center Customer Care Representative (2017)

SKILLS

Proficient in Microsoft Office Applications.

Excellent written and verbal skills.

Great organizational skills.

Ability to adapt, multi-task and be flexible.

Very time driven and goal oriented

REFERENCE

Furnish upon request

Contact this candidate