Manager Branch
Resume:
Curriculum Vitae
Of
Helen Swanepoel
Contact No (cell) 084*******
2
Personal Details
Surname: Swanepoel
Names: Helen Edith
Date of birth: 4 October 1972
I.D: 721***-****-***
Sex: Female
Marital Status: Single
Dependents: Two sons aged 24 & 20 years old
(Father Deceased Oct 2013)
Nationality: South African
Home Language: English/Afrikaans
Residential Address: 206 Clarina Court
407 Frikkie Meyer Boulevard
Vanderbijlpark
1911
Cell phone number: 084-***-****
Health: Excellent
Drivers: Code 10
Religion: Christian
Criminal Offences: None
Computer Literacy: Microsoft Word, Excel & Outlook 3
Education
Highest standard pass: Matric/Grade 12
Year: 1990
Subjects passed: Afrikaans HG
English HG
Business Economics HG
Economy HG
History HG
Biology SG
Employment History
Company name: Truworths Ltd, Carletonville
Position Held: Administrator
Responsibilities: Debit/Credit of Clients
Date Started: 05/12/1990-30/02/1991
Reason for leaving: Part time position
Contact Person: Mrs. Meisie Barnard (Branch Manager)
Company name: Department of Home Affairs
Position Held: Administrator
Responsibilities: Receiving and routing of applications For identity documents, birth, marriage
and death certificates for immigrants and
South African citizens
Date Started: 08/03/1991- 30/05/1993
Reason for leaving: Relocated back to Carletonville Contact Person: Mrs. Hannelie Pieterse
4
Company name: Absa Bank Head Office Selby
Position Held: Administrator
Responsibilities: ATM Balancing
Saswitch/Multinet
Communication on the In-House National
Communication system to Head Office &
Various financial institutions
Date Started: 01/06/1993– 30/06/1996
Reason for leaving: Job offer with better benefits Contact Person: Mrs. Christine Walters (Supervisor)
Company name: Gillis, Botha & Briel Attornys
Position Held: Debt Collector
Responsibilities: Tracing, collecting of outstanding Money, Customer enquiries.
Date Started: 01/07/1996 – 01/12/2006
Reason for leaving: Company closed down
Contact Person: Mrs. Sian Thomas
5
Company name: Panasonic Business Systems
Position Held: Administrator
Responsibilities: General office Admin, Filing,
Telephonic collections, Record all incoming
Payments & Control of cash Recon
Date Started: 02/01/2007- 31/08/2008
Reason for leaving: Better Job Offer
Contact Person: Mrs. Tania Hibbert (Branh Manager)
Company name: A&R Engineering and Mining
Position Held: Branch Administrator
Responsibilities: Administrative Support- Type letters, Reports, quotations, and other documents
Responsible for all month end closing procedures
Receive, check and Match invoices,
Goods received, follow up on queries
Reconciling of orders against creditor
invoices and statements. Maintaining personal
records of employees regarding wages, leave,
training, etc. Manage office documents between
branch and head office. Filing/record keeping, sort files. Internal/external customer liaison, coordinate functions, braais and company meetings
Date Started: 01/09/2008-27/02/2009
Reason for leaving: Relocated to Alberton
Contact Person: Mr Paddy Mc Gee
6
Company name: Care Line Trading
Position Held: Broker Assistant
Responsibilities: Enquiries relating to Chronic, authorizations, claims and new business. Assist on outstanding requirements on new and processed applications, statistics &
cancellations
Date Started: 01/03/2009- 31/05/2011
Reason for leaving: Accepted Position with Better benefits Contact Person: Mrs. Vanessa Henderson
Company name: Finbond Group Limited
Middle Street, Parys
Position Held: Branch Manager
Responsibilities: Continuously managed and monitored the Branch performance with regards to the following:
New Business Loan Advances
Interest revenue
Fee Income
Branch Expenses
Age Analysis
Provisions and Impairments
Business Compliance
Management
Ensured implementation of and compliance with
internal policy as determined by executive
management ensured NCA compliance in respect of
lending policy and display requirements ensured
adherence to collections policies and procedures by all branch staff. Investigated and reported noncompliance to area manager monitored potential fraud in braches and report suspicious activities to area managers. Ensured timely and accurate reporting on branch and with branches. Ensured that the sun of branch
daily/Monthly are 100% accurate and are balanced
every day. Managed and reported maintenance
requirements of company hardware and software.
Sales & Marketing management. Developed
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implement sales and marketing plans. Measured plan effectiveness and implemented correct actions where required. Actively focused on Marketing and cross sell of non-loan products. Drive community participation activities. People Management managed, motivated
and monitored branch personnel and their
performance. Ensured active 360 degree
communication between branches and area managers.
Decision making and problem solving in branches.
Manage staff training. Requirements and facilitated training. Recommended to area managers. Staff
movement including, promotions, appointments, and
salary adjustments.
Date Started: 01/06/2011- 31/12/2011
Reason for leaving: Opportunity to gain more.
Company name: Meditrust Brokerage
Position held: Health Care Advisor
Responsibilities: Marketing and selling of the following Medical Aid Schemes:
Discovery,
Medihelp,
Fedhealth,
Spectramed,
Bonitas,
Medshield,
Compcare,
Topmed,
Resolution,
Bestmed &
Turnberrry Gap Cover.
Date started: 02/01/2012 – current
Reason for leaving: Require fixed monthly income.
Contact Person: Mrs. Rene Coetzee (CEO)
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Skills and Awards obtained
Award received for excellent service obtained from Department of Home Affairs on 31/03/1992 Certificate in Personnel Management- Subjects passed: Personal Management 1
Management 1
Industrial Law 1
Business Communication
Organizational Behavior
Industrial Relations 1
First Level regulatory for representatives 25/07/2011- Result 72%
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