ERICA RODRIGUEZ

*** * ****** ** ***. #** Costa Mesa, CA, 92627 714-***-**** adln9b@r.postjobfree.com

EXPERIENCE

EL NIGUEL, LAGUNA NIGUEL, CA

Server, Mar 2019 - Apr 2020

• Check with our guest to ensure that they are enjoying their meals and take action to correct any problems.

• Inform customers of daily specials.

• Write food orders on order slips, or sometimes memorize orders, and enter orders into computers

• *Serve food and beverages to members and serve specialty dishes at tables as required.*

• Prepare hot, cold, and mixed drinks for guest, and chill bottles of wine.

• Explain how various menu items are prepared, describing ingredients and cooking methods.

• Prepare checks and total meal costs and sales taxes.

• Collect payments from our members.

• Clean tables and counters after guest have finished dining.

• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

• Stock service areas with supplies such as coffee, food, tableware, and linens.

• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

• Fill salt, pepper, sugar, cream, condiment, and napkin containers.

• Bring wine selections to tables with appropriate glasses, and pour the wines for our members. Hostess, May 2019 - Apr 2020

• Greet guests and seat them at tables or in waiting areas.

• Escort customers to their tables.

• Provide guests with menus.

• Assign members to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.

• Speak with guest to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

• Answer telephone calls and respond to inquiries or transfer calls.

• Maintain contact with kitchen staff, management, and serving staff.

• Inspect dining and serving areas to ensure cleanliness and proper setup.

• Receive and record guest dining reservations.

• Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

• Take and prepare to-go orders.

• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.

• Provide guests with information about local areas, including giving directions.

• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.

• Inform customers of daily specials.

SOL MEXICAN COCINA, NEWPORT BEACH, CA

Server, May 2018 - Jun 2019

• Check identification of customers to verify age requirements for purchase of alcohol.

• Balance cash receipts.

• Serve wine, and bottled or draft beer.

• Clean glasses, utensils, and roll ups

• Roll silverware, set up food stations and set up dining areas to prepare for the next shift or for large parties.

• Prepare hot, cold, and mixed drinks for guest, and chill bottles of wine.

• Be able to work under loud music and maneuver through the crowd

• Be able to recommend special drinks and up-sell.

• Maintain great communication with the bartender

RUBY'S DINER, BALBOA ISLAND, CA

Server, May 2016 - Jan 2017

• Be responsible for my section of tables to greet and take their orders.

• Be able to commentate their special request as best as I can.

• Our speciality are shakes, I was responsible for making my guests special shakes.

• Serve them drinks as soon as they arrive and deliver their food to their table when it was ready

• Be able to deliver food by course.

EDUCATION

ORANGE COAST COLLEGE

COSTA MESA, CA

Associate in Arts (A.A.) Marketing Candidate (Expected graduation Sep 2022)

• Relevant Coursework: Hospitality, Bartending course

• Extracurricular Activities: Community service Soup kitchen, Internships in retail CERTIFICATIONS

• Food handlers

REFERENCES

Garrett F, Manger, El Niguel

714-***-**** - Manger

Contact this candidate