PERSONAL RESUME OF DEAN BATTIATO

Apr ****-Mar *020: Business owner of “The Rose Man” Imported and sold Ecuadoran roses directly to customers of bars, restaurants, and other public gatherings in the metro Omaha area, Lincoln & Fremont NE.

Sep 1998-Dec 1999: Membership specialist, AAA Nebraska: Contacted recently past members of AAA to determine why they lapsed on their AAA membership and to persuade them to renew membership. Worked on salary plus bonus. Bonus was based on percentage of conversion of renewed memberships to number of people actually contacted. Reached top bonus of $3 an hour after having a conversion rate of 50% or higher.

Mar 1997-Sep 1998: Telemarketing representative, Globe Marketing Contacted bank customers from bank list to sign them up for credit card memberships and programs

Sep 1996-Mar 1997: Telemarketing representative, Omaha World Herald Sold OWH newspaper subscriptions to residents of Lincoln NE

May 1996-Sep 1996: Hotel reservationist, Utell International, booked national and international hotel reservations on the phone

Apr 1995-Dec 1995: Hotel reservationist, Radisson Hotels International, booked national hotel reservations on the phone

Apr 1994-Apr 1995: Reservationist, Watts Telemarketing, booked truck rental reservations for Ryder Trucks International on the phone

Apr 1993- Apr 1994: Insurance Clerk, Sitel Corporation, reviewed and monitored taped telemarketing transactions to insure proper sales procedures were followed in each transaction

Apr 1992-Apr 1993: Telemarketing agent, West Telemarketing, conducted inbound sales transactions on the phone

Jun 1992-Sep 1992: Telemarketing agent, Cox Cable, sold cable television subscriptions and upgrades to customer base, also sold digital cable radio, music subscription service to Cox customer base, received top sales for 13 subscriptions sold within a week

Sep 1991-Jan 1992: Phone agent, Info USA, contacted business firms across the United States verifying business information such as number of employees, phone number, physical address, etc.

Nov 1990-Sep 1991: Telemarketing agent, Idelman Telemarketing, contacted customers to sell them magazine subscriptions of Time Magazine and Newsweek Magazine

May 1989-Nov 1990: Telemarketing agent, Omaha World Herald, sold newspaper subscriptions of Omaha World Herald to population base in Lincoln NE

Dec 1988-May 1989: Telemarketing agent, TMI Corporation, sold credit card programs to bank base of customers

Aug 1985-Dec 1988: Phone agent and supervisor, National Research Corporation, conducted market research interviews over the phone for hospitals and hospital corporations to physicians and managers of health care corporations on various topics relating to health care. Also conducted market research interviews for consumer market research including Pizza Hut and Home Depot. Supervised co-worker performance on all projects, supervised work performance and day to day logistics and reported to project managers.

Sep 1982-Mar 1985: Insurance sales agent for A.L. Williams Inc. converted whole life insurance policies to term life insurance policies

May 1982-Aug 1982: Sales agent for KBRX Radio, O’Neill NE, sold radio advertising to business firms in O’Neill, Neleigh, Cambridge, Brunswick NE

Jan 1982-May 1982: Sales agent, news reporter, KAOL/KMZU Radio, Carrollton MO, sold radio advertising in Carrollton, Lexington, Marshall, Chilicothe, Richmond, and Excelsior Springs MO, also covered news and did live news broadcasts on KAOL/KMZU radio on weekends.

Education: Attended University of Nebraska Lincoln NE from August 1977 to August 1981, received BA Degree, Broadcast Journalism

Attended Fremont Sr. High School Fremont Nebraska, Diploma 1977

Dean Battiato

505 South 16th St.

Apt 701

Omaha NE 68102

402-***-****

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