CURRICULUM VITAE

Srilakshmi.V Email:adln1u@r.postjobfree.com

H: No- 12-10-415/2, Mobile. 901-***-****,809-***-****

Opp: Sri Devi Nursing Home,

Namlagundu, Secunderabad-61

Objective:

To obtain a position of responsibilities that utilizes my skills and experience and keen to work in an environment where I can enrich my knowledge.

Academic Qualification

MBA(HR)

Bachelor of commerce (B .Com.).

Inter C.E.C.

S.S.C.

PROFESSIONAL Experience

GLOBAL EDUCATIONAL CONSULTANTS (GCS ABROAD)

Worked as a Receptionist cum Incharge from Dec 2019 to Dec 2020

JOB PROFILE:

Handling Incoming calls and transferring calls to the concern counselors.

Handling quaries via phone, email and general

Possibly managing office supplies such as stationery, equipment and furniture.

Receiving and dispatching deliveries

Taking and ensuring messages are passed to the appropriate staff member on a timely basis

Greeting all visitors

Diary management and management of meeting rooms.

AGK FACILITY MANAGEMENT SERVICES PVT LTD

Workedas HR-Trainer from 09 January 2017 to August 2019

JOB PROFILE:

Draw an overall or individualized training and development plan that addresses needs and expectations

Deploy a wide variety of training methods

Conduct effective induction and orientation sessions

Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them

Manage training budget

Provide opportunities for ongoing development

Resolve any specific problems and tailor training programs as necessary

Maintain a keen understanding of training trends, developments and best practices

Achievements:

Proven work experience as a training manager

Track record in designing and executing successful training programs

Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)

Excellent communication and leadership skills

Ability to plan, multi-task and manage time effectively

Strong writing and record keeping ability for reports and training manuals

Good computer and database skills

Willing to travel any where

Company Profile – Genpact

October 2011 to Dec 2016:Joined as a Process Associate in the year 2011 and was elevated asProcess Developer in 2015. Also worked as HR Scop from 2014 to December 2016.

Roles & Responsibilities as HRSpoc:

Maintaining HR Top 10 best practices.

Maintains organization staff by establishing a recruiting and interviewing program.

Conducting PHO sessions.

Buddy up program.

High impact touch point EG: Greeting on special occasions like birthdays and individual promotions etc.

Conducting Friday Fun activities on floor.

Conducting Web Chat with business leaders and HR leaders.

Conducting family connects town halls and floor outings.

Maintaining trackers on all HR metrics and report out on regular basis.

Maintaining and monitoring the compliance requirements of the process, planning, monitoring, and appraisal of employees.

Maintaining attrition tracker and controlling the attrition.

Publishing the bench report and attrition report on weekly basis.

Maintaining EWS and publishing the tracker.

Working as Process Developer in Genpact since Jan - 2015.

Working in Specialty accounting team for a customer account.

Responsibility to review the work of processing team and to correct wherever possible.

To reconcile accounts assigned me and submit on monthly basis.

To reporting on specific reports on monthly basis.

To posting journal entries after proper review and approval.

To prepare balance sheet review report on quarterly basis.

Six sigma Lean trained and tested. Provided lean idea which implemented successfully.

Responsibilities:

Payroll processing of over 2, 10,000 GE US Employees (All Business) on the issues related to Pension. Starting from the deduction on earning, proper accounting treatment into various pension accounts and repaying of the accumulated funds to the employees and dealing with core Pension benefits activities.

Working on the above activities through usage of the PeopleSoft, CRM 9.1 Web application and all MS Office application.

Processes in the Pension process are Deductions, Estimates, PRAJ, Overpayment & Defensive queries.

Analyzing and correcting the employee’s payment and making retrospective adjustment through paychecks.

Collecting back any overpayment made on the pension payment to the employee, by sending the OP letter and setting up deduction.

Acquired updated need to end payroll knowledge from Hire to Retirement to provide training to the new hires in the organization.

Interacting with Customers on the Processed before turned around time (TAT).

Handling the team and customer ad-hoc request in the absence if Manager.

Taken up remote transaction of various Payroll-Pension processes like Interest calc, Manual setup, GENRP207 reports,70.5 EE etc.) and preparing the SOPs ( Standard Operating Procedures) and process manually.

Have been main point of contact for Pension PRAJ, Estimates, Defensive queries and Overpayment) and gained utmost confidence and satisfaction of the customer, which is most vital in the business structure.

Received many appreciations from the customers for better processing with 100% accuracy without compromising with the TAT.

Validation and Updating of Employees record correctly.

Validating and solving the process issues.

Back up for customer request.

Preparing the Dashboard for monthly calls.

Initiatives:

Refresher Training: Facilitating frequent knowledge sharing sessions for the new joiners. Conducting periodical performance review for the new joiners thereby helping them to come up their learning curve.

Conducted periodical performance review for the new associates thereby helping them come up their learning curve.

Achievements:

Maintained best turnaround time of updating client requests in People soft Application.

Awarded as Key contributor in Q3’11.

Have been awarded with 6 Bronze and 4 silver awards, for my outstanding contribution.

Computer Skills:

Operating systems : Windows 95,98,2000 & XP.

Applications : Ms. Office 98, 2000 & XP (Word & Excel).

Software applications : Oracle, People soft and mainframe.

Packages : Tally 6.4

STRENGTHS:

Good communication & presentation skills.

Ability to work under pressure.

Ability to work in challenging environment.

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Personal Details:

Name : Sri Lakshmi

Husband Name : Naveen Kumar Indooru

Date of Birth : 7TH March 1983

Nationality : Indian

Marital Status : Married

Languages known : Telugu, Hindi and English

I hereby declare that all of the above information is correct to the best of my knowledge.

(SRILAKSHMI.V)

Date:

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