LISA R. BENTON

** ****** ****** #*, **********, RI 02904 563-***-**** adln1i@r.postjobfree.com

MANAGEMENT SPECIALIST

Dynamic, Results-Driven Management Professional with an impeccable track record of success delivering critical leadership, hiring and retention, and producing consistent profitable results. More than 10 years experience driving strategic growth and product visibility in the retail and customer service industries. Highly competitive, passionate, persuasive and articulate, able to achieve results and overcome unique challenges. Specialized experience in recruiting, human resources, customer service, and team management.

CORE COMPETENCIES

Compensation Administration – Employee Relations – Conflict Resolution Brand Building & Management – Social Media Marketing Staff Recruitment, Development & Retention– StrategicAlliance Building Retention Strategies - Team Leadership, Motivation & Development PROFESSIONAL EXPERIENCE

J. Crew, Wrentham, MA 2014-present

American multi-brand, multi-channel, specialty retailer HR Manager/Campus Recruiter

● Promote a high-energy, fun atmosphere to encompass J.Crew Values

● Build team rapport by recognizing each individual team member and their unique talents.

● Provide effective mentoring and leadership to help associates understand their strengths and weaknesses in pursuit of all professional goals.

● Educate 20+ associates on how to assess customer’s needs and recommend the correct products to create excellent customer experiences.

● Able to multi-task and prioritize ongoing tasks in a fast-paced environment.

● Perform management functions of staff hiring, development,discipline, and performance reviews.

● Provide input and reports regularly for the requests that have been assigned in terms of productivity, shrink, and employee retention.

● Attend local job fairs/campus visits for a variety of recruitment activities. Coldwater Creek, Newport, RI 2012– 2014

Brick and mortar retailer and catalog of women’s apparel,accessories and home decor Assistant Manager

Lisa R. Benton

Results-focused Management Professional

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● At all times, kept the store organized, clean, and attractive to customers.

● Supervised employees, delegating tasks, managing staff problems, and designing work schedules.

● Completed store opening and closing procedures multiple times per week.

● Maintained an overall management style that follows company best practices.

● Hired, trained and developed new employees.

Texas A&M University-Corpus Christi, Corpus Christi, TX 2005-2009 Proudly providing a solid academic offering of morethan 80 of the most popular degree programs Program Coordinator

● Planned and coordinated all Aquatic and Sport Club programs and activities.

● Monitored project budgets and tracked expenditures/transactions

● Participated in new facility developmental meetings for the Recreation/Athletics center and University Beach Ramp projects.

● Programmed and organized special events for the campus community.

● Conducted monthly meetings and relevant trainings for continuing education.

● Implemented community outreach programs such as monthly CPR/First Aid certification courses. EDUCATION

Bachelor of Arts, Leisure, Youth and Human Services University of Northern Iowa