Engineer Software

Professional Experience

Cloud Imperium Games - Quality Assurance Software Engineer 2017-2018

Quality Assurance for balance testing guidelines while benchmarking game mechanics to ensure stability. Proficient with tracking issues using the Atlassian Jira knowledge-based articles system. Confluence analyst of technical development pipelines using system integration testing. Specialist tracking development tools Maya, 3DS Max and Motion Builder.

Zindagi Games - Quality Assurance Software Engineer / Embedded Development 2016

Performed daily testing using debug tools with multiple platforms and devices. Regression testing of the game engine and art assets created on site within house development teams. Reported with Jira to support the launch of multiple projects. Verified online functionality of holiday content game play mechanics and changes to improve user experience.

RedBox Outerwall - Digital Operations Software Engineer / Development Engineer 2014- 2015

Digital Operations exclusively on Microsoft XBOX One release with RedBox media application. Worked directly with Microsoft testing developments using resources to confirm network stability. Verified testing on critical updates and validation requests for release of the Microsoft XBOX One. Performed daily in-house Agile methodological testing using Jenkins and Visual Basics together. Communicated with all internal developers while always monitoring in-depth network performance. Tested multiple development updates to launch alongside the Windows 8.1 / PlayStation 4 release. Certificate of Excellence awarded for productivity and perfect attendance throughout the project.

GameFly - Digital Operations Software Engineer / Development Engineer 2012-2013

Built Direct2Drive technical report test cases and specs for all titles launched using the Unlimited PC application. Constructed HTTP and DNS protocols to finalize updates with network engineers for all set launch targets. Completed title information display updates for the Unlimited PC software and the Gamefly website. Membership testing for account stability using the online services for billing and technical support standards. Monitored updates using FileZilla for XMLs from developers and publishers in-house and on live networks. Provided testing verification and tracking for DRM issues with purchasing/downloading released titles.

Bento Box - Quality Assurance Software Engineer / Development Engineer 2012

Verified functionality performance compatibility of assets delivered on iOS/Android devices to release advancements of designed work. Regression testing of game engine and assets created by the development team in Russia doing daily builds to pass certification. Tested the Bento Box website with JavaScript outlining data structures to apply assets and validation finalization of quality for releases. Collaborated with artists and programmers internally onsite using OpenGL, Unity3D, Objective C, C++, C#, MEL, and Java influencing design layouts. Performed Scrums / Agile methodological testing, verify documentation of design for release on moving milestone targets.

Riot Games - Information Technology / Technical Support Software Engineer 2011

Responsible for technical standards with assigning hardware and software products for development of global utilization updating. Performance feedback testing of network development infrastructure and technically advanced environments working as administrator. Applied technically advanced hardware setup and software monitoring for tournament league competitions in direct live advancements. Supported on-site with developers for hardware/software requests to support and stabilize all new hires and global international visitors. Verified online functionality performance of assets usability for League of Legends assisting Game Master updates and tracking issues. Provided hardware and software setup support for developers on site and prepared international travel equipment requests. Wired network conference rooms for Skype with department meetings for updated hardware applied to clarify communication. Participated in overtime functions for team-based League of Legends software insight developments for growth of internal employees.

Skydance Workshop - Quality Assurance Software Engineer / Embedded Development 2010

Served as Embedded Engineer for the development of Sorcery on the PlayStation 3 exclusive with collaborated hardware release launch. Collaborated with Sony Santa Monica Studio team for scripting triggered music score events applied while adjusting for compatibility. Assisted as Technical Support in development tracking and updating multiple SCEA PlayStation database in Jira for international teams. Tested Kismet Scripting, Unreal level design, and core game system mechanics directly with developers DLC. Performed software development functionality reports with internal developers on site and assisted development of level design, boss fights, and several AI improvements meeting targeted scheduled release. Continued performance feedback testing animation development and design implementations using Jira to finalize launch certification.

MicroSkills A+ Certificate, System Administration, Networking Essentials, Networking Architecture

Activision Blizzard Entertainment - Quality Assurance Software Engineer 2005 & 2009

Completed testing developments of Marvel: Ultimate Alliance for launch of the XBOX and PlayStation 3 simultaneous console releases. Functionality Software Analyst for Call of Duty 3 and Tony Hawk's Project 8 for release with the PlayStation 3 certification requirements. Regressed issues after reports were rectified by the development team for scheduled content updates. Created test cases and test specs working with reports from development teams to resolve complex issues adding update requirements. Collaborated with Infinity Ward & Sledgehammer Studios for the worldwide release of Call of Duty MW3. Verified online performance of assets usability and playability for the XBOX 360 and PlayStation 3 consoles’ online services.

Electronic Arts - Embedded Engineer / Floor Lead / Technical Requirements 2007-2008

Responsible for technical and performance standards on all iOS, Android, Windows Mobile, RIM, and BREW platforms each simultaneously. Promoted to CDMA Floor Lead in charge of leading testers and document with all defects updating injected software advancements. Managed discovered issues during phases of developments with Jira, DevTrack, and DevTest confirming in reports for all productions. Directly communicated with all off site development teams, production coordinators, and marketing staff. Rehired as a Quality Assurance Analyst at EALA for Mercenaries 2 on the PC / PlayStation 3 / XBOX 360. Promoted to Embedded Engineer, working directly with development at Pandemic Studios in Westwood, CA covering all aspects of testing.

Vivendi Universal - Quality Assurance Software Engineer / Technical Requirements 2006

Tested software development implementations of assets while supplying functionality reports with Bugzilla focused on daily operations. Functionality software analyst reviewing milestone updates for Time Shift on the XBOX 360 for launch with day one patch release. Reported test result defects, while generating test case analyst procedures of corrective actions. Promoted to XBOX certification and acknowledged as a valued team member for multiple software releases.

Midway Home Entertainment - Quality Assurance Software Engineer / Project Lead Assistant 1999 & 2004

Interacted with developers to provide accuracy of test cases to achieve software finalization and certification of multiple projects. Monitored assets using integration tools for documented issues and corrective results completed while supporting as a project lead. In house and off site network testing of Unreal Tournament III, Area 51, Blitz: The League, & Mortal Kombat for publishing release dates. Rehired and promoted to project lead assistant for L.A. Rush to be launched on the XBOX 360 / Sony PlayStation2.

Square Enix - Technical Support Software Engineer / Customer Service / Game Master 2004

Square Enix Technical Support for connection with PC / PlayStation PlayOnline networks of Final Fantasy XI server stability. Successfully launched the PlayOnline software support for the PlayStation Internal Hard Disk Drive bundle included with subscription. Technical and billing support for Final Fantasy XI Expansion Packs Chains of Promethea and Rise of Zilart focused on helping player issues. Contributed all network patching and client concerns while providing the best customer service possible resulting in mutual understanding. Coordinated reports notification of current issues with SQL Server.

Sony Online Entertainment - Quality Assurance Software Engineer / Technical Support 2003

Reported test cases offering important contributions finalizing development of all projects to carry out confirmation results. Customer Service representative for account information access regarding billing for game accounts working to assist support of release. Worked on generating test cases and reports on Champions: Return to Arms development for the Sony PlayStation updates and patches. Functionality software analyst tester on Everquest: Untold Legends for launch of the Sony PlayStation Portable handheld device features. In game support representative updating email petitions and in game.

Sony Computer Entertainment America - Quality Assurance Software Engineer 2002

Prepared support setup and launched the online support team for engineers of the Sony PlayStation Network Ethernet modem. Monitored live network connectivity while enhancing database with information of Sony PlayStation exclusive in house AAA titles. Tested functionality and usability of PlayStation proprietary product hardware and firmware developments making updates to tasks. Exchanged updates related to online network operations and infrastructure related engineering issues. Online moderator for PlayStation online software projects, securing chat in game environments to make friendly atmospheres. Took responsibility for maintenance and operations of the PlayStation 2 online network SQL Servers.

Interplay - Quality Assurance Software Engineer / Localization Specialist Software Engineer 2001

Involved redesigning applied creative gaming design directly alongside developers and designers while keeping focused on planned goals. Was recognized as top performer and key contributor for finalization of all projects developed and produced during years of service. Worked on-site with internal and external based engineers updating quality control standards around the clock to build pipelines. Overtime testing of software titles for the stability of a gold submission build to Microsoft, Sony, and Nintendo.

MicroSkills A+ Certificate, System Administration, Networking Essentials, Networking Architecture

ERIC ANTHONY PIETRO

ERIC ANTHONY PIETRO

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