Manager Assistant

Curriculum Vitae

Personal details

Full name: Londeka Banda

Gender: Female

Age: 20

Address: ** ******* ***** ********* ***** 4091

ID Number: 000**********

Contact Number: 068*******

Email Address: **************@*****.***

Professional Summary

An adaptable and responsible soon to be graduate seeking to increase skills and eager to learn. My 3-year diploma in hospitality management has provided me with a proper background and enabled me to develop customer focus, handling pressure and tolerating stress, multitasking and prioritizing. In short, I am reliable, fast learner and able to work well both on my own initiative and as part of a team.

Academic History

Secondary education

Durban North College (2013- 2017)

Obtained Bachelor’s Degree Pass

Tertiary education

International Hotel School (Westville campus)

3-year Diploma in Hospitality Management (2018-2020) Work experience

1. Splendid inn Pinetown Premier: Food and Beverage Duration: 3 months

2. The Oceanic Hotel: Kitchen (Chef)

Duration: 3 months

3. Onomo Hotel: Housekeeping Duration: 3 months

4. Protea Hotel by Marriott Durban Edward: Reception Duration: 3 months

5. Splendid inn Pinetown premier: Housekeeping

Duration: 6 months

Duties, skills and abilities

Food and beverage server

Splendid inn Pinetown Premier Hotel / May – July 2018

• Providing excellent customer service

• Resetting tables

• Communicate orders with kitchen staff.

• Upsell food and beverages.

• Teamwork

• Good memory

• Multi-tasking

Assistant cook

The oceanic hotel / October – December 2018

• Collect order items for head chef.

• Clean as you go.

• Clean kitchen appliances and utensils

• Prepare ingredients.

• Store and dispose food.

• Flexibility

• Good communication skills

• Making orders

Assistant housekeeper

Onomo hotel / May – July 2019 and Premier Hotel / August – January 2020-2021

• Inspect guestrooms.

• Assist housekeepers in cleaning rooms.

• Working fast

• Check vacant rooms.

• Update room statuses

• Shadow the executive housekeeper

• Time keeping

• Report room problems

Receptionist

Protea hotel Durban Edward / October – December 2020

• Check-in and check-out guests

• Prepare for arrivals and departures.

• Complete DB checklist

• Conduct pit check.

• Guest interaction

• Telephone etiquette

• Handle guest complaints

• Switchboard

• Good computer skills

• Fast learner

• Listening skills

• Time management

References

1. Sipho Tembe

Food and Beverage Manager (Oceanic Hotel)

Tel: 031-***-****

2. Happiness Ngwane

Executive Housekeeper (Onomo Hotel)

Cell: 073-***-****

3. Anchen Gardiner

Front Office Manager (Protea Hotel Edward)

Tel: 074-***-****

4. Ettalize Maclean

General Manager (Pinetown Premier)

Tel: 031-***-****

Contact this candidate