Arun Luthra

**** ** *********

MONTRÉAL QC H*N *M1

(M) 438-***-****(E) adlmv0@r.postjobfree.com

Summary

Customer service professional dedicated to effective team management and customer satisfaction

Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.

Highlights

+7 Years’ Experience in Sales, Customer Service and Clients Handling

LINGUISTICS - fluent in English, Hindi, Punjabi and Urdu

Team Player

Management of remote

Class 1 Driving license

Experience

04/2018-03/2020 Clients Handling Manger – In Fas Gas

12/2015-12/2017 Asst Manger – In USCAN Bizworld Corp

01/2010- 09/2013 Delivery and Collection Agent – In Ten Star

03/2007 – 11/2009 Customer Representative – In RBC Bank

Education

2005 Master’s in business administrator From AISE University

(International Credential Assessment by Canadian govt )

2000 Bachelor of Arts – From Punjab University, Chandigarh, Punjab, INDIA

Personal Information

Gender – Male

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