KIMBERLEY JAMES
Email: adlmrf@r.postjobfree.com Phone: 929-***-****, Location: Queens, NY 11434
SUMMARY
Recent graduate who acquires employment to apply knowledge and encounter professional growth. To obtain a position within the Culinary and Hospitality Management industry with over three years of experience in the customer service. Seeking to explore numerous opportunities within the industry to meet consumers expectation.
EXPERIENCE:
Monroe College, Financial Aid Office, New Rochelle, NY (May 2019 – April 2020)
Financial Aid Assistant
Assisted students with FAFSA (Free Application for Federal Student Aid)
Greeted Students and directed them to an available financial aid counselor
Provided Information via phone, respond to phone inquires
Filed student’s information accordingly
Advised and assisted students with financial aid applications
Received and distributed daily mail
Monroe College, Dining Room Assistant (September 2019-December 2019)
Apprenticeship
Provided hands-on leadership on signed day operations directly supervising and assisting the dining services team
Assisted with meal delivery.
Managed a staff of fifteen student intern
Worked events and ensure smooth operation.
Worked a rotating and changing schedule.
Maintenance Assistant with the environment, equipment, and utensils
Guest reported to me with any questions, comments and concerns
Perform set-up and closing side-work
Prepared coffee, tea, latte, and expressos
Greeted guest escorting them to their seats.
Monroe College Pastry Kiosk, New Rochelle, NY (September 2018 – December 2018)
Internship
Preformed Line cook duties.
Prepped ingredients for service the Pastry Kiosk and Dining Room
Prepared a variety of lunch meals for one hundred plus guest
Worked various stations such as pasta, grill, salad, and sandwiches
Expedited customer orders to ensure they received it in a timely manner
Observe various demonstration of new dishes and successfully replicated each dish to served to patrons.
Bath and Body Works, Queens, NY (December 2016- January 2017)
Customer Service Representative
Restocked products on store shelves in orders for products to be available to customers.
Responded to numerous inquiries.
Greet Customers promptly
Demonstrated use and care of merchandise
Maintained store appearance and organized displays.
Petroleum Corporation of Jamaica- MSET, Kingston, Jamaica (July 2016 – August 2017)
Administrative Assistant for the summer program
Performed administrative tasks such as organize company documents
Managed multiple phone lines and directed calls accordingly
Confirmed appointments with staff members
Clip company related article and record accordingly
Jamaica Library Service, Kingston, Jamaica (June 2016)
Library Assistant
Work according to established Library schedule and standard procedure.
Updated library spreadsheet with relevant information in relations to the company
Categorized and filed newspaper clippings.
Assisted other employees with task assigned.
Animal Care Veterinary Hospital, Kingston, Jamaica (March 2015 – May 2015)
Veterinarian Assistant (Internship)
Assisted vet with receiving animals admitted to the hospital.
Observed medical procedures performed on animals.
Cleaned veterinarian’s workstation.
Assisted with feeding animals.
James Tours & Services Limited, Kingston Jamaica (July 2015 – August 2015)
Administrative Assistant (Summer Employee)
Promoted and marketed business to acquire new clients.
Daily cash collection
Provide and collect Information via phone and email.
Create business cards and flyers.
NJ Beauty by Xpression - Kingston, Jamaica (July 2010 – August 2012)
Store Clerk (Summer Employee)
Bi-weekly stock taking
Assist with sales and marketing.
Recommended improvements for store operations
Created business cards and flyers.
VOLUNTEER ACTIVITIES
StarChefs, Brooklyn Expo Centre (October 2017)
Assisted Chefs by restocking and collecting items from storeroom.
Assist with maintenance among various workstations.
Observe various demonstration of new dishes.
St. Andrew Technical High School, Kingston, Jamaica (September 2015 - June 2017)
Teacher’s Assistant
Monitored a class of up to 30 freshmen and junior students.
Graded assignments to ensure students grasp English language coursework.
Worked under a teacher’s supervision to maintain a clean and comfortable environment.
Developed trust and understanding with student, aiding teachers and engaging students in learning activities and positive behaviors to optimize their understanding of lessons.
SKILLS
Communication, Leadership, Planning, Teamwork, Creativity, Willingness to learn, Presentation, Customer Service, Microsoft Word, Excel, and Power Point Presentation. Social Media.
EDUCATION:
Monroe College, New Rochelle, NY
BBA-Bachelor of Business Administration in Hospitality Management granted April 2020.
AAS- Associates of Applied Science in Culinary Arts granted December 2018.