Jaslynn Terry, MBA

*** **** **.

Pittsburgh, PA *5235

adlmo7@r.postjobfree.com

(614) 446 - 1292

Career Objective:

To obtain a position with a growing organization which offers career growth and the ability to advance my career.

PROFESSIONAL EXPERIENCE

UPMC Pittsburgh, PA 11/2019 – Present

Claim Examiner

Analyze claims in MC400 to ensure the claim is correctly being paid or denied.

Research discrepancies in the claims using MC400 and KIP.

Access the claim using CWS.

Process a specific number of claims daily while maintaining quality.

Performance Highlights:

Achieved quality over 150% in first quarter of 2020

Achieved quality over 175% in the remainder of the year

Advocate for Diversity and Inclusion

Credentialed in claims pertaining to Covid-19 (KT)

Port Authority Pittsburgh, PA 03/2019- 11/2019

Bus Operator

Represented Port Authority as the Face.

Safely navigated buses (35-ft, 40-ft and 60-ft) through more than 22 routes and detours throughout the city of Pittsburgh.

Assisted passengers with disabilities on the bus and operated the wheel-chair lift and made sure passengers with disabilities were aware of what bus they were on and where they were going.

Provided great customer service by greeting every passenger.

Assisted passengers, operated fare box, operated various communication devices, and safely operated vehicle.

AT&T Corporate Store Pittsburgh, PA 03/2018- 03/2019

Retail Sales Consultant

Demonstrated appropriate, clear, and effective communications in all interactions to build relationships.

Identified Customer needs and developed a solution in order to get the customers the right products.

Maintained sales goals for each product by uncovering a customer’s need.

Stayed up to date on the latest technology.

Used OPUS mobile for customer facing sales.

OSA Global Pittsburgh, PA 11/2017- 03/2019

Curator in Private School Sector

Monitored various security devices to ensure there is not a breach.

Assessed breaches appropriately against company policies.

Maintained the safety and security of over 1,400 students, staff and visitors.

Curated for special events and sporting events.

Managed individually assigned tasks.

Community Support Services Akron, OH 02/2017- 11/2017

Case Manager

Managed a caseload of 20 clients suffering from various forms of mental health and substance abuse disorders.

Assisted in maintaining a healthy living by assisting the individuals with maintaining housing, benefits and finances.

Assisted clients with medication management by bringing their meds to their location and assisted in opening medication and watching them consume.

Presented any therapeutic needs of a client in meetings while team, psychiatrist and nurse are present.

Utilized the communication technologies to log minutes.

Continued education on new conditions and medications.

For the Future Group Homes Akron, OH 02/2017– 11/2017

Business Owner

Developed a business plan in 2016 to open group homes for individuals with mental health disorders

Executed the plan by painstakingly gathering materials and supplies and hired qualified staff to open a home.

Assisted with the development of website.

Built and maintained relationships outside agencies to bring in innovative ideas and more clients.

Rem Ohio Reynoldsburg, OH 06/2016- 02/2017

Program Director

Supervised over 45 staff member and five front line supervisors while overseeing seven licensed and waivered group homes, housed by individuals with developmental disabilities.

Conducted interviews, trainings, and disseminated new hire packets.

Maintained finances, organized payroll, and met monthly and weekly deadlines by delegating different tasks to the front-line supervisors.

Conducted staff meetings, filled schedules, managed call-offs, and attended upper-management meetings.

Managed continuous self-study, trainings, and partnering with more senior members of team

Used Microsoft office software to make and change schedules and prepare payroll.

Hardware/Software/Application Knowledge

Microsoft Office

VMWare

Adobe

Mac/PC

HTML/CSS

Java

SAS Analytics

Final Cut Pro/Avid

iMovie

Basic/Foundations of Analytics

DAD system

Emmy Award winning ZTV/WZIP

EDUCATION:

Treehouse Scholarship Program 10/2020-10/2021

Certification: Java

Community College of Allegheny County 10/2019-06/2021

Major: Cyber Security

Strayer University 01/2012-10/2013

Major: Master’s Business Administration (Marketing)

The University of Akron 09/2006-12/2010

Major: Communications

Certification: Manual Communication

References available upon request

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