Executive Training

CURRICULUM VITAE

TARUN KHURANA E-MAIL: adlmnt@r.postjobfree.com

PHONE: +91-901*******

OBJECTIVE:

Intend to build a career with leading organisation of hi-tech environment with dedicated and committed people, which will help me to explore myself fully and to achieve self realisation and accomplishment of organisation goals. PROFFESSIONAL EXPERIENCE:

IGT Solutions: - July 2019 to March 2021 as Auxiliary Trainer

Concentrix Daksh :- Sept 2017 to April 2019 as a Process Associate

Morgenstern Global Solutions :- Sept 2015 to April 2017 as Customer Service Executive

Job Roles as Auxiliary Trainer:-

Training New Hire Batches. Trained 6 batches while working in IGT

Rolling out process Knowledge Checks for all LOB’s and maintaining compliance report

Training need identification refreshers

Cross Skilling the agents for different LOBs and different work types

Update sharing with the entire team and maintaining Acknowledgement and Compliance report

Modification of Training Curriculum basis the new updates received in the process.

Preparing presentations for Monthly Business Reviews. Achievement in Concentrix:

Got rewarded as Shining Star for maintaining good CSAT. Achievement in IGT:

Got rewarded as Young Talent basis the good performance in Training department.

ACADEMIC QUALIFICATIONS:

YEAR COURSE NAME OF BOARD / UNIVERSITY

2018 B.COM Punjab Technical University

2015 12th CBSE

2013 10th CBSE

CORE MANAGEMENT COMPENTENCIES:

• Willing to learn and adapt new challenges. I have good communication skill and strong interpersonal skill, which provide me the ability to interact with end users.

• I am self motivated, quick learner and a good team player.

• I have excellent work ethics and I am team oriented with strong analytical and logical qualities.

HOBBIES:

• Travelling

• Cricket

PERSONAL DETAILS:

DOB: 15/07/1997

Father’s Name: Late Shri Vishwajeet Khurana

E-mail: adlmnt@r.postjobfree.com

Phone: +91-901*******

Contact this candidate