Salesforce Sales

MADHURI AWASTHI

Salesforce Developer

Phone: +1-617-***-****. Email: adlmn5@r.postjobfree.com https://www.linkedin.com/in/madhuri-awasthi-518995159/

Professional Summary:

Around 5+ years of total IT experience, 3 years of experience on salesforce.com, involves working on configuration, customization, and integration in Salesforce.com. 2+ Years of experience on Java/J2EE.

Expert level in understanding of Salesforce.com CRM and its Development Life Cycle.

Having a good techno-functional knowledge on different products used by Client.

Proficient with Sales Cloud, Rest-API, Soap-API, AppExchange packages and Salesforce Metadata-API.

Experience in SFDC Configurations/Customizations - as Administrator and Developer.

Experience in developing Custom Objects, Custom Fields, Page Layouts, Tabs, Field Dependencies, Relationships, Validation Rules, Workflow Rules, Approval Process and Data Management.

Extensively gathered and documented the functional requirements from all users, experts, and key personnel.

Proficient in dealing with functionalities related to Sales Cloud & Service Cloud.

Expertise at administrative tasks such as User management, creating Users, Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard.

Experienced in customizing standard objects Accounts, Contacts, opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.

Worked on Migrating from Salesforce Classic to Lightning Experience for users in the organization.

Worked on customization of Visualforce to have lightning experience for desktop and mobile applications.

Experience in building Lightning Components, Lightning Events, using Lightning Base Components, Lightning UI components and Aura Framework.

Build reusable components, and customized Salesforce1 mobile app using Lightning component framework.

Used Lightning process builder for visualizing and creating automated business processes.

Worked on customizing and development of Communities.

Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard, and Force.com Migration tool.

Experience on implementing Apex classes, Visual Force Pages, Controllers, Triggers, and working with Force.com IDE.

Experience in Analysis/Design/Development/Testing and Implementation, Client/Server Architecture.

Involved in defect resolution as part of QA testing, UAT testing and involved in resolving production issues and did post implementation support.

Have good experience in Trigger, Test Methods, and writing SOQL and SOSL queries.

Experience using Salesforce Data Migration using Data load tools; Workbench, Jitterbit Data Loader, Informatica, Apex Data Loader and Salesforce API Data Loader.

Worked on Migration tools Force.com IDE, Eclipse and have knowledge of Changeset migration code and configuration from the Dev sandbox to Production.

Extensive experience in developing Enterprise applications using Core Java and various J2EEtechnologies including Multithreading, Collections, exceptions, JSP, Servlets, JSP Custom Tags

Written Bulk API and SOAP based API code in Java for various requirements.

Education:

M.S Computer Science from Bridgewater State University USA.

Master in electronics commerce Agra university Agra

Certifications:

SALESFORCE.COM CERTIFIED ADMINISTRATOR

SALESFORCE.COM CERTIFIED PLATFORM DEVELOPER 1

Technical Skills:

SFDC Technologies

Salesforce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Custom Settings, Apex Web Services, Force.com Sites, Workflow & Approvals, Dashboards, Analytic Snapshots, Custom Objects, Apex Data Loader, SOAP, REST Services

Software Development Tools

Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer,

Data Loader, intelliJ, GitHub, Junit, Cucumber, Eclipse, Selenium intelliJ, GitHub, Junit, Cucumber, Eclipse, Selenium

Languages

Java, My SQL database, HTML, Python, PL SQL, JavaScript

Operating System

Windows XP, Windows Vista, and Window 7

Web Technologies

CSS, Web Services, HTML, JSP, JavaScript, AJAX, JQuery.

Computer Science & Software Engineering

Cryptography, Algorithms and Operating Systems Analysis, Gherkin Specifications, REST API, JSON Handling, Automated Testing, Test Driven Development, Agile framework

Work Experience:

Salesforce Developer Academic Nebula (Jan 21 -Current)

Description: Enabled and configured elements of CRM framework to manage learners’ relationship in the educational institution

Roles & Responsibilities:

Joined this organization to experience start up environment and by directly working with firm promoters

Performed the role of Salesforce.com Developer and Administrator in the organization.

Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Custom Objects to create 360 degree view of the B2C and B2B customers.

Developed Visualforce pages and automations using Workflows, Flows and Process Builder to manage student onboarding until student is signed up for courses

Set up intelligent flags on student in Contacts object to analyze potential of conversions

Set up over all academic framework with Courses, Semester, Student record types, Staff assignments, assignment rules

Leveraged and configured Salesforce labs AppExchange product Events to manage end to end Events information with event facilities, attendees, event organizers along with relevant Reports and Dashboards

Created 20+ Reports and Dashboards to support analytics

Team Player having strong consulting and techno-functional skills

Salesforce Developer John Hancock (Jan 20 – Dec 20)

Description: Worked for a major Boston based financial organization. Supporting their Sales and Service Cloud implementation with quality engineering and administration tasks

Roles & Responsibilities:

Worked on customization of Visualforce to have lightning experience for desktop and mobile applications.

Building Lightning Components, Lightning Events, using Lightning Base Components, Lightning UI components and Aura Framework.

Build reusable components, and customized Salesforce1 mobile app using Lightning component framework.

Used Lightning process builder for visualizing and creating automated business processes to manage profiles set up and permission set assignments.

Migrated consistently to Lightning from Classic in order the sales reps find Just-In-Time information about customers and prospects. Created Sales and Service consoles in Lightning to enable representations find 360 degree view of the customers

Developed Lightning Components and lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.

Lightning Process Builder and associated actions like Field Update, Email Alert and Creating a Task.

Configured and enhanced validation rules, objects, assignment rules

Created different record types to enable variation of sales processes to manage opportunities

Developed Salesforce Lightning applications using Lightning components, controllers, and events and used custom CSS in the components.

Always achieved 95%+ burn down chart during Sprint based development

Created stored procedures and triggers are created for high performance.

Implemented the requirements using Triggers based on Apex Classes

Created and used Email templates in HTML, Custom (without using Letterhead), Text and Visual force.

Interacted with the Salesforce.com premium tech support team on a regular basis.

Leveraged Data Loader to upload data in CSV files into salesforce.com and checked for the correctness of the data.

Involved in Business requirement meetings like gathering information for IT team and also analyzing the information provided by Business users.

Interfaced with Business user to update the business requirement document as well as testing document.

Developed Technical Design Document after analyzing the different scenarios.

Created page layouts, organized fields and other components on a record detail and edit pages.

Implemented a dynamic VisualForce page that displays variety of fields based on client requirements without making additional changes to code.

Migrated components to different environments using ANT, Eclipse and Change sets.

Used Dashboards and Reports to show the performance of the offices and also time taken to assign Leads.

Implemented new enhancements including creation of custom objects, workflows, email alerts and templates

Maintained and enhanced income customer real time information updates through Mulesoft integration

Maintained multiple user roles, permission sets, security, profiles and workflow rules.

Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally

Developed Flow to manage inactive users through rule-based checks and keep System Admin informed

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Dashboards, Reports, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services

Salesforce Admin & Developer Bridgewater State University (Jan 19 – Dec 19)

Description: Enabled fundamental elements of CRM framework to manage learners’ relationship in the educational institution

Roles & Responsibilities:

Performed the role of Salesforce.com Developer and Administrator in the organization.

Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and custom objects.

Created multiple custom objects to manage academic information for students including courses, semester, GPA, recommended courses

Created automated processes to set up staff profiles with required permission sets

Created end to end process with Lead, Opportunity and Account objects with supported Page layouts to manage student enrollment with different record types for full time and part time students

Implemented validation rules in Lead and Contact object to reduce duplicate records

Set up and configured Knowledge object along with workflow and Page layouts to enable article creation for different record types

Configured email communication platform for staff members within Sales Cloud to send emails

Configured Event object to manage on campus events

Created, configured and managed Reports and Dashboards to support student enrollment, staff activities and academic information quantitative analysis. Supported 40+ reports with ongoing enhancements.

Team Player having strong consulting and techno-functional skills

Java Developer and Tester PurpleSweetBox (Jan 2015 – Nov 2017)

Worked with Co-founders to launch the Wordstock App. It was an off-line vocabulary learning app for GRE/GMAT/SAT tests and has different ways of learning - such as memorizing words by images, mnemonics, phrasing, etc.

Worked as a web developer using java servlets.

Application development using J2EE Architecture.

Development of Java business components using the Struts framework.

Involved in writing SQL queries for the application in Oracle.

Coordinating with QA for testing

Developed User Manual and Installation Manual

Tracked project delivery commitments and ensure the adherence to schedule

Involved in developing UI components using HTML and CSS framework

Created Data models and ER diagrams

Gathered requirements and developed Functional Requirements Specification (FRS)

Created technical specification including Class designs along with User Interface design and Sequence diagrams

Designed and developed various Web forms using HTML, CSS and JavaScript.

Used oracle11g as backend database using Windows OS. Involved in development of Stored Procedures

Contact this candidate