Curriculum Vitae

Personal Details

Surname : Phungula

First Names : Hlengiwe Ellaine

Known As : Ellaine

Residential Address : 26 Woodcastle Close

Newlands West Durban

Durban, 4000

Postal Address : Same as above

Identity Number : 821**********

Contact Number : 073-***-****

Gender : Female

Marital Status : Widowed

Nationality : SAC

Home Language : Zulu

Other Languages : English and Xhosa

Health : Excellent

Driver’s License : Code EB

Transport : Own Transport

Educational Qualifications

Last School Attended : Interfellowship Christian School

Highest Standard Passed : Matric

Subjects Passed : Zulu, English, Afrikaans, Economics,

Accounting, Business Economics

Year : 1999

Educational Skills

●Ms Office

●Fraxion

●MRI

●Internet

●Email

●Typing

●Corel Draw 8

●Ms Publisher

●Pastel Accounting (basic)

●Optimus QS

Tertiary Education

Institution Attended : SASSETA – Vishal Junkeepersad Inc. Co.

Course : Paralegal Practice NQF5

Years Attended : Currently studying

Subjects : Legal Principles & Practice, Business Principle & Practice,

Office Support & Administration, Research Methodology,

Aspect of Finance & IT

Institution Attended : SESTO

Course : FETC: Business Administration Services NQF4

Years Attended : Nov 2018 – Aug 2019

Unit Standards covered : Present information in a Report format, Comply with

Organizational Ethics, work as project team member, apply a

budget function in a business unit, Time management, Report

writing, develop administrative procedures, manage service

providers, and service provider contracts, Management of

stock and fixed assets in a business unit, manage

administration records

Institution Attended : ML Sultan Technikon

Course : Commercial Practice

Years Attended : 2000 - 2001

Subjects : Communication (Zulu, English) Computer Operating

Business Management, Financial Accounting,

Economics

Reason for Leaving : Financial constraints.

Employment History

Company name : Growthpoint Properties

Position : PA to the Head of Marketing & Marketing Assistant

Duties : Executive assistance: General Admin duties, manage the phones,

messages printers. Allocate codes to Invoices, submit & file

invoices, check paid invoices against journal. Pull proof of payment

from Nicor after every payment run of all submitted invoices. Travel

arrangements. Oversee the general marketing management,

ordering of stationery, business cards, gift wrappings. Event

Assistance: attend to all RSVP’s, ensure dietaries are captured,

manage all guest lists. Manage all marketing inboxes, print labels

for all events. Ensure branding is delivered. Manage all adhoc

promotional item orders. Manage the storeroom. Catering: Arrange

all internal catering for all Exco meetings and yearly meetings.

Brand Assistance: coordinate all board order artwork, Receiving and

distributing business card orders for all staff. Collate, file, and

submit expenses claims (credit card/petty cash/ travel receipts). Period : November 2019 – September 2020

Company name : Growthpoint Properties

Position : Receptionist

Duties : Switchboard, Interaction with clients/busy reception

Booking and coordinating meeting rooms. Taking telephone

messages, interacting with messengers, collecting and delivery

mail, General office duties. Assist with catering for meetings, metro

filling of lease documents, emailing BEE certificate to suppliers.

Period : January 2012 – September 2019 Promoted

Company name : Uniprint Web

Position : Receptionist

Duties : Switchboard, capturing invoices on Optimus QS,

Interacting with clients and Suppliers, assist with Admin for the

Division, sorting incoming & outgoing mail, assist Marketing Dept

with BEE work, requesting BEE certificates from clients and filing

them. Keep track of daily attendance. Arrange for Manager’s lunch.

Co-ordination of office events, general correspondence, faxing,

booking and co-ordination, general organizational duties, co-

ordination of management lunches, customer liaison, arranging

meetings and events, filing, memo circularization, general typing

and positing of documentation etc.

Period : January 2011 – December 2011

Company name : Prosound TDC Africa

Position : Receptionist / Sales assistant / HR Assistant

Duties : Switchboard, prepare invoices for clients using Pastel,

Keep track of all quotes and follow up with clients &

sales person. Check invoices against quotations, customer

queries, manage client database, manage key register

& logbooks prepare monthly & weekly time sheets to be sent

to Head Office, prepare payments for casual staff, order

stationery for office use, call debtors, distribute and follow

up invites for functions, type up quotations, memos, reports.

Take minutes and prepare minutes for each meeting. Do banking

in the absence of the bookkeeper. Courier services, market the

products on special at that time and admin duties. Managing

office staff attendance register, Filing and maintenance of

confidential documents, Corresponding/liaising with clients, faxing,

copying, processing mail. Compile expense statements and send

them to Head Office for payment. Assist in stores when

receiving new stock. Collect & collate monthly petrol slips attach

them to vehicle reports then send them to Head Office, make

monthly statements for clients using Pastel. Managing the

reception area

Period : October 2009 – December 2010

Company name : Afripack Packaging

Position : Receptionist / Secretarial / HR Assistant

Duties : Answering & Screening calls, SWB 4 lines&100 Extensions

Typing, Handle walk ins, Faxing, Boardroom Bookings

Travel arrangements, Courier Services, Receive incoming

Mail & distribute outgoing mail. Human resources –

Filling, Data capturing. Photocopying, Leave Queries, Maintaining

trainee personal files, Processing of Medical Aid applications,

Schedule interviews for HR Administrator. Reconstruction of

employee files to a new filling system using Tidy files software Period : Temp Aug – Oct 2009

Company name : Sun International

Position : Coordinator, Administrator

Duties : Switchboard, updating client database, client contracts, travel

arrangements, conferences coordinating.

Period : Temp May – June 2009

Company name : South African Social Security Agency

Position : Personal Assistant - Acting Regional Executive Manager

Duties : Diary Management and appointments

Filling, manage traveling arrangements. Recording of

all incoming and outgoing correspondence. Answering and

screening calls. Maintaining the office in the absence of the

AREM by making decisions and providing advices,

Ensuring that all staff are notified on time about meetings,

news and notices from the AREM; Compile the database

for the district surgeons serving district offices. Ensuring

effective and efficient communication within the AREM,

Head Office SASSA as well as with other stakeholders;

Arranging and organizing meetings as directed by the

AREM; Liaise with all District offices and Local Offices on

behalf of the AREM. Taking and typing minutes and reports

of AREM’s events; Attend to S & T and care claims for

AREM; Work as the Chief Clerk User for the Regional

Office, organizing all functions for the Office of the AREM

E.g. Mid-term Reviews, providing logistics and support,

Liaise with Premier’s Office, National Office – Social

Development. Distribution of minutes, making sure all

managers with responsibilities given submit responses

before deadline date. Co-ordination of Strategic Planning

Forum for the Region, manage & update contact list, Do

general dispatch work. Orderly and effective planning of

procurement of goods and services. Acting Manager in the

absence of the Manager: Executive Support.

Period : November 2007 – September 2008

Company name : Office of the Premier

Position : Personal Assistant – Chief Director 2010 World Cup

Duties : Diary Management: schedule appointments, To-Do lists

& schedule reminder for tasks to be completed.

Flight, Car & Accommodation bookings: send traveling

form with the correct dates & times for the trip. Establish

Itinerary for the trip, confirm with the agency if all is

Accurate. Typing memos, submissions. Quotations:

sending out specifications to suppliers, receiving

quotes in return, choosing the cheapest quote for the service

to be rendered, requesting samples or references. Emailing

& faxing. Attending and coordinating meetings, soccer

events, conferences, workshops & media briefings.

Liaising with different departments and Soccer

Stakeholders. Project / Events: Venue booking ensure it is

set up properly & a thorough checklist plan has been set up,

draw up budgets and aim to negotiate the best rates

procurement of catering, promotional material and transport

Attracting sponsors relating to that particular event.

Answering calls and providing administration for the Chief

Director.

Period : June 2006 – September 2007

Company name : Office of the Premier

Position : Receptionist

Duties : Answering calls, taking messages, handling appointments,

Typing memos & notices Travel bookings, acquiring quotations from suppliers, faxing, and handling walk ins, boardroom booking co-ordination of meetings.

Period : May 2006 – June 2006

References

Contact Person : Peace Mdakane

Company Name : Growthpoint Properties

Contact Number : 011-***-****

Contact Person : Ndumiso Matross

Company Name : Pietermaritzburg Magistrates Court

Contact Number : 033-***-**** / 078-***-****

Contact Person : Nontuthuko Mokoena – Chief Director

Company Name : Office of the Premier – Director General Division

Contact Number : 033-***-**** / 083*******

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