ABDUL RASHEED, M

adlmax@r.postjobfree.com

S/O A.K.Mohammedjaffer

Mobile no:-+919*********.

21A, Masthanshaibu street, Noorabath

Podanur, Coimbatore - 641023.

CAREER OBJECTIVE:

I am looking for an organization where I can gain knowledge and upgrade my skills to the best to meet the consumers, requirements and satisfaction. And also seeking a challenging, dynamic and growth-oriented and Contribute best to the Organization.

ACADEMIC TRACK RECORD:

COURSE

NAME OF THE INSTITUTION

AFFILIATION/ BOARD

YEAR OF PASSING

AGGREGATE

1

SSLC

St. Michaels Hr.Sec.School

Cbe.

State Board

2002-2003

70%

2

HSC

St. Michaels Hr.Sec.School

Cbe.

State Board

2004-2006

68 %

3

B.sc (computer science)

Texcity College

Of

Arts &Science

Bharathiar

University

2007-2009

65%

MY SKILLS:

Expert in MS Excel & Macros.

Expert in MS PowerPoint.

Innovative thinking and handle the team,

My determination to Learn.

Adaptable to any environment.

EXPERIENCE:

Experienced as a TQA (Trans Quality Assurance) in DELL International Services from 2010 to 2015(5 Years).

Worked as Senior client specialist in Access healthcare services from 2015 to 2018

Currently I am working as an Assistant team leader in Access Healthcare Service from 2018 to till.

RESPONSIBILTY HANDLED:

Managing team and familiar with the day to day activities of the accounts receivable process.

Focus and achieve the set targets and cooperate with the team members in achieving the SLA’s.

Responsible to bring about process improvements and reducing issue logs.

Responsible for ensuring the client service levels are met.

Conducting daily huddle with the team about the day performance/Completion plan.

Daily/Weekly/monthly Communication with the client & prepare quarterly reports.

Hold meetings with managers to address the issues/concerns from staff & Clients.

Ensure the team attendance/absenteeism is in line with the organizations target.

Treat all patient and client information as confidential.

Assist other team members in achieving the defined process targets.

Documentation of process specifics/rules and imparting that knowledge to the team.

ACHIVEMENTS:

On The Spot Award for outstanding and lasting contribution to ATHENARPO.

STAR BRAVO AWARD for the best production& Quality in DELL International Services.

The Maverick Award for Best team performance in Q1 2019.

PERSONAL INFORMATION:

Date of birth : 16.02.1989.

Parent Detail : A.K. Mohammed Jaffer & A. Shabhabin Nisha

Language Known : English, Tamil, Urdu & Hindi.

Marital status : Married

Hobbies : Surfing Internet, Reading Books & Bike Riding.

DECLARATION:

I hereby declare that all statements mentioned above are true to the best of my Knowledge and belief.

Place : Yours faithfully,

Date : (ABDUL RASHEED, M)

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