Receptionist

DOROTHY D. PERRETTI

** **** *****, *********, ** 08510

201-***-**** mobile

******@*****.***

EDUCATION

Montclair State University, Montclair, NJ, B.A.

Major: Political Science, Minors: Paralegal Studies (ABA approved program) & Public Administration

COMPUTER SKILLS

Microsoft Office, Outlook, Word Perfect, Excel, Forcura, Quick Books, Easy Soft and Rent Cafe

PROFESSIONAL EXPERIENCE

ALLSTATE INSURANCE,

Robbinsville, NJ Sept. 2020 to present

Customer Account Representative

Collect payments, record changes to policies, monitor cancellations, trouble shoot policy's issues for clients, file claims and perform follow up claim work, billing set up & changes, collect

Obtain legal documents required for auto and home policies. Cold call marketing and warm lead contacts.

COPPERWOOD IN PRINCETON (Fountain Ridge, LLC), Princeton, NJ November 2019 to July 7, 2020

Leasing Assistant/Front Desk (downsizing due to COVID-19)

Set Up appointments for luxury apartment rental showings

Meet and greet residents and guests and responded to requests and complaints

Maintain package system and interact with delivery services (FEDEX, UPS, etc.)

Coordinate vendors for maintenance & emergency repairs

Created quarterly Copperwood newsletter (sample attached)

Prepared furnished apartments for rental

Arranged reservations for the Café/Lounge and Community Room rentals

ALOIS STAFFING, SANTA CLARA, CA (Contractor-State of NJ)

NJ Dept. of Human Services, Div. of Developmental Disabilities, Freehold, NJ April 2017 to August 2018

Senior Clerk/Receptionist (temp position)

Filing client paperwork for 33 case managers

Pull files for audits and maintain client record system

Reception duties (greet visitors, process mail, scanning/uploading,

answering switchboard)

Purging files for archives using DDD Department procedures

BROAD WAVERLY STAFFING, RED BANK, NJ – (assigned to me 7 Temporary Assignments)

Visiting Nurse Association Health Group, Toms River, NJ July, 2016 to Jan, 2017

Medical Records (temp position)

Prepare Doctor Verbal Orders for processing with Medicare –reviewing and inserting numerical data and doctor signatures on verbal orders,nurses’ face to face visits, physical therapy and hospice programs.

HUB, International, Wall, NJ January 2016 to June 2016

Medical Insurance Administrative Assistant (temp position)

Prepare employers’ health benefit demographics and presentation insurance proposals.

Create Employee Medical, Dental & Life Benefit Summaries.

Dr. Peter Hetzler, Little Silver, NJ July 2015 – October 2015

Medical Receptionist (temp position)

Answered phones and greeted patients at reception desk

Collected co-payments for in office procedures

Input patient demographics into Electronic Medical Records (EMR)

Scheduled appointments & organized documents in patients’ charts

DOROTHY D> PERRETTI

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Traub Lieberman, Red Bank, NJ May 2015 – July 2015

Legal Receptionist (temp position)

Greeted guests, answered calls and accepted special deliveries

Maintained court calendar for eight attorneys

Scanned and prepared legal documents and responsible for all outgoing and incoming mail.

Created correspondence and pleadings to court and adversaries.

Direct Success, Farmingdale, NJ February 2015 – April 2015

Pet Care Pharmaceuticals Customer Service Rep. (temp position)

Answered approximately 50 calls a day from customers in regard to rebates for pet medications

Explained the three different pet rebate programs to customers

Helped file the rebates on the website and troubleshoot program glitches.

Wrote emails to veterinarians to explain the rebate programs.

Edward Christopher, Esq. / Widman Cooney June 2014 – Dec. 2014

Legal Secretary (temp position) Ocean Township, NJ

Prepared correspondence, pleadings and motions.

Created FEDEX and UPS documents.

Answered and made outgoing calls to court personnel, case experts and other attorneys’ offices.

Prepared attorney time sheets and calendared all incoming firm mail for court docket.

Clipper Magazine, Mountville, Pa. March 2011 – November 2011

Account Executive (due to downsizing this position was eliminated)

Grew sales and promoted advertising services.

Expanded current territories in Passaic and Essex counties

Increased revenue and pre-tax dollars with Double Take Deals program

Established commercial relationships with business owners, managers and staff

Lomberg & Del Vescovo, LLC, Hackensack, NJ October 2009 – August, 2010

Family Law Assistant

Maintained attorney calendar and created correspondence, pleadings and case information statements

Drafted requests for default, early settlement panel statements, consent orders and property settlement agreements

Prepared subpoenas, deposition notices, wills and power of attorney

Wilentz, Goldman & Spitzer, Woodbridge, NJ November. 2007 - June, 2008

Family Law Paralegal (resigned to assist a family member)

Maintained calendar, created correspondence, pleadings and case information statements

Obtained discovery from clients, banks, brokerage and insurance firms

Arranged appraisals of clients’ personal assets and prepared subpoenas to financial institutions.

Prepared files for depositions, implemented settlement agreements and assisted trial preparations.

Interviewed clients to collect answers and documents for pleadings, interrogatories and discovery requests.

Master P’s Restoration, LLC. June 1989 to March 2011

Account Executive (part-time sales for family renovation business)

Increased volume of sales by 10% for home renovation program

Prepared and created contractsfor high end luxury renovations in Montclair, NJ

PROFESSIONAL AFFILIATIONS

President, 1988 & 1991 and Membership Chair 1987, LAANJ, (a/k/a Paralegal Association of New Jersey)

VOLUNTEER EXPERIENCE (Board Memberships)

Advisory Board Member, The Salvation Army, Montclair Citadel, Montclair, NJ 2005 to 2013

Provide Montclair programming and administrative expertise for effective operation of the organization. Capital Campaign Committee and Community Outreach Committee overseeing 10 public fund-raising events a year.

President, Northeast PTA, Upper Montclair, NJ 2000 to 2002

Oversaw fund raising program resulting in $25,000 revenue for school programs. Membership- 200% increase in one year. Conducted monthly meetings supervising 10 Board members. Acted as primary liaison for problem solving between faculty and parents. Assisted in post September 11th security awareness programs and procedures.

Member & Provisional Chair, Junior League of Montclair-Newark, NJ 1992-Present

2016 Outstanding Sustainer Award – Fostering Hope Program – adoption program involving teens at risk and homeless in Essex County and mentoring executive board members for community awareness programming.

State of NJ Life Insurance Producer License (obtained April 22, 2013 - currently not active)

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