SUMMARY

SKILLS

EXPERIENCE

DAWN

ESPOSITO

adlm43@r.postjobfree.com

845-***-****

Poughkeepsie, NY 12601

Driven Operations Associate promoting a 20+ year career handling customer service responsibilities successfully. A self-motivated professional known for prioritizing tasks and having excellent time management skills. Ready for a new position that involves various duties in a fast-paced setting.

• Administrative operations

• Helpdesk operations

• Scanner operations

• Shipping and receiving operations

• Operations assistance

• Computer operations

OPERATIONS ASSOCIATE 01/2014 to 03/2020

National Securities Corporation - Poughkeepsie, NY Provided clerical support to all team members to improve office efficiency and enhance productivity.

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Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

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• Received and processed client funds.

• Operated mail processing equipment and manually sorted mail. Kept office records organized and supplies well-stocked for optimal team performance.

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• Scanned and filed forms, reports, correspondence and receipts. Earned good attendance record and built reputation for being on time and ready to work.

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OPERATIONS ASSOCIATE 01/2009 to 01/2014

Gilman Ciocia, Inc - Poughkeepsie, NY

Company was acquired by National Securities Corporation - They took me on in same capacity.

Provided clerical support to all team members to improve office efficiency and enhance productivity.

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Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

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• Received and processed client funds.

• Operated mail processing equipment and manually sorted mail. Kept office records organized and supplies well-stocked for optimal team performance.

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• Scanned and filed forms, reports, correspondence and receipts. Earned good attendance record and built reputation for being on time and ready to work.

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STOCK TRADER/OPERATIONS ASSOCIATE 03/1997 to 11/2006 Prime Capital Services - Poughkeepsie, NY

Monitored and tracked securities transactions, fund transfers, margin accounts and option trading.

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• Delivered prompt, accurate and excellent customer service.

• Maintained confidentiality of bank records and client information.

• Examined checks for identification and endorsement.

• Organized files, developed spreadsheets, faxed reports and scanned documents.

• Offered diverse clerical support to office team members, including managing EDUCATION AND

TRAINING

Company merged with Gilman Ciocia, Inc.

correspondence, answering telephone calls and tracking documentation. Oceanside High School - Oceanside, NY

GED

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