Patrick Quigley
adlly1@r.postjobfree.com
Phone: 717-***-****
Career Objective: A recent graduate seeking to obtain a position wherein I will learn, be challenged, and have the opportunity to excel and grow in a first class organization.
Education
Bachelors of Science in Business Administration, concentration in Marketing and minor in Education
Shepherd University, West Virginia, graduated December 2018
Professional Experience
The Hertz Corporation, Gettysburg, PA October 2019 – April 2020, June 2020 - Current
Branch Supervisor
Manager Trainee > Manager Associate 1 > Manager Associate 2 > Branch Supervisor
Oversee Gettysburg, Chambersburg, Hanover, and Lebanon, PA offices as well as Taneytown location in Maryland
Demonstrated on daily basis the ability to multi-task, while supporting the mission of helping the company is to be the most customer focused, cost efficient vehicle and equipment rental/leasing company in every market the company serves.
Completely customer focused – ensured each customer had a positive experience with company.
Contributes daily to the company’s ability to grow and meet sales and customer services goals
Continually searching/considering new innovative ideas to help increase individual sales goals
Consistently exceeds company standards of cleanliness of not only personal appearance, but work area and vehicles on display for renting.
Proficient in speaking and the writing of the English language.
Possess a valid driver’s license and driving record is in good standing with no traffic violations.
Demonstrated the proficient ability to read and understand driving directions, following/reading maps.
Possess the ability to safely drive various types of vehicles.
Aldi Foods, Camp Hill, PA April 2020 – June 2020
Temporary Store Associate (During Covid-19)
Assists management in achieving store appearance and maintenance standards.
Identifies and rectifies hazards and/or equipment in need of maintenance to provide a safe environment.
Assists management in achieving payroll and total loss goals
Assists customers with problems or concerns, and contacts management as appropriate regarding customers with problems or concerns.
Provides feedback to management on all products, inventory losses, scanning errors, and general issues that could impact productivity.
Processes customer purchases, performs general cleaning duties, and stocks shelves and displays neatly to maximize visibility and sales.
Participates in taking store inventory counts according to guidelines.
Complies with all established company policies and procedures.
Collaborates with team members and communicates relevant information to direct leader.
Upholds the security and confidentially of documents and data within area of responsibility.
Other duties as assigned
Harpers Ferry Merchants Association, West Virginia August 2018 - December 2018
Marketing Associate
Worked with senior management and multiple members of the Association
Helped to direct and coordinate marketing activities and policies to promote the various products and services of the Christmas/Holidays events--assisted with brand awareness, advertising, through multi avenues, websites, social media and traditional, to ensure event was well attended
Provided prompt and courteous service to the customers
Karn’s Foods, Lemoyne, Pa July 2015 - April 2018
Produce Clerk (Part time through College)
Performed loading and unloading of products up from pallets up to 6 feet high
Performed lifting and loading of cases onto stock carts and moving
Identified products visually and read displayed information and signs and removed poor quality or expired products from counters as necessary--ensured only fresh produce was displayed
Received orders from customers verbally over the telephone; ensured orders were filled correctly and accurately, with highest accuracy on team--received numerous customer praise comment cards
Performed preparation of food products for display in cases, including cut fruit and salad bar
Greeted and provided outstanding service to customers needing assistance on a daily basis
oAlways represented the values of the store to customers, as well as communicated and interacted with other people in a professional and courteous manner
Resolved issues with dissatisfied customers as well as handle other potentially difficult situations
Prepared platters and other special request from customers on daily basis
Worked independently, perform clean up, sweeping, and sanitization of workstation
Maintained safe work environment! Reported any unsafe working condition immediately to the supervisor and provided suggestions/solutions to resolve any issues
Wendy’s, Camp Hill, PA November 2012 - July 2015
Crew Member (Part time through High School)
Pleasantly and courteously interacted with customers, both in store and drive through
Promptly and empathetically handled all guest concerns/complaints
Worked well independently and also worked well with other team members
Dependable--reports to each shift on time and ready to work
Volunteered and crossed trained into food preparation--when short staffed, could move smoothly between the various duties in the store with no issues or concerns
Inspected and cleaned food preparation areas to ensure safe and sanitary food handling
Trusted employee--inspected equipment, kitchen appliances and works areas to ensure all health inspections were prepared for and passed
Susquenita (Duncannon, PA) High School Assistant Varsity Baseball Coach January 2017 - Present
Pitching coach--teams earned run average dramatically decreased over the past two seasons
Assisted in the coaching of the baseball program encompassing approximately 30 players
Made recommendations to the head coach regarding practice routines, coaching techniques to improve the performance of each individual player
Helped to Organize off season and weekly practice plans for teams
Communicated with young players to help them achieve a better knowledge of the game of baseball
Worked with players in one on one setting outside of practice to improve their skills
Other Skills:
Proficient using Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Leadership
Ability to comprehend
Analytical thinking and planning
Customer service skills
Patience
Coaching and teamwork skills
Decision making
Time management
Excellent oral & written communication skills
Organizational skills
Conflict resolution
References available upon request