Stephen A. Bago

Certified Six Sigma White Belt, HR Professionals

Certified BCP, University of the Philippines Small Scales and Development

#* ******* ****** **** ******** Quezon City

Contact number: +639*********

E-mail: adllvx@r.postjobfree.com

Career aim: To apply my knowledge, skills and abilities in obtaining goals of an organization as well as improve myself to become more effective and productive individual. Skills and Qualifications:

I have experience in different facets in Human Resources Management, Hiring, Developing Standards, Foster Teamwork, Management Proficiency, Managing Profitability, Promoting Process Improvement, Building Relationships, Organizational Astuteness, People Skills, Retaining Employees, Placement and Testing Development, Researcher, Social Worker and Teacher WORK EXPERIENCE:

POPEYES LOUISIANA KITCHEN INC.

(UNDER KUYA J GROUP OF RESTAURANTS)

HEAD- GENERAL HUMAN RESOUCES (PIONEER HR)

HUMAN RESOURCES DEPARTMENT

Responsible for ensuring that the overall administration, coordination, and evaluation of human resources plans and programs are realized. Therefore, their essential job responsibilities include:

Developing and administering human resources plans and procedures that relate to company personnel

Planning, organizing, and controlling the activities and actions of the HR department

Contributing to the development of HR department goals, objectives, and systems These responsibilities involve achieving the following tasks:

Implementing and revising a company’s compensation program

Creating and revising job descriptions

Conducting annual salary surveys

Developing, analysing and updating the company’s salary budget

Developing, analyzing and updating the company’s evaluation program

Developing, revising, and recommending personnel policies and procedures

Maintaining and revising the company’s handbook on policies and procedures

Performing benefits administration

Maintaining affirmative action programs

Overseeing recruitment efforts for all personnel, including writing and placing job ads

Conducting new employee orientations and employee relations counselling

Overseeing exit interviews

Maintaining department records and reports

Participating in administrative staff meetings

Maintaining company directory and other organizational charts

Recommending new policies, approaches, and procedure FRUITAS GROUP OF COMPANIES

HR MANAGER (2018)

HUMAN RESOURCES DEPARTMENT

Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

Maintains the work structure by updating job requirements and job descriptions for all positions.

Supports organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes.

Prepares employees for assignments by establishing and conducting orientation and training programs.

Manages a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; and recommending, planning, and implementing pay structure revisions.

Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counseling employees and supervisors.

Implements employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; and designing and conducting educational programs on benefit programs.

Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records, and representing the organization at hearings.

Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures.

Retains historical human resource records by designing a filing and retrieval system and keeping past and current records.

Cultivates professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Completes human resource operational requirements by scheduling and assigning employees and following up on work results.

Manages human resource staff by recruiting, selecting, orienting, and training employees.

Advances human resource staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.

Contributes to team effort by accomplishing related results as needed. PHILIPPINES-CANADA

HR Manager (2016-2018)

Pioneering HR

Human Resources & Operations Department

(TH COFFEE SERVICES PHILIPPINES CORPORATION)

ACHIEVEMENTS:

- Employee Branding

Employer Review Rankings

Company Ratings on Employer Review Sites as best as the best places to work list employee branding

- Talent Acquisition & Management Strategy

Quality of Hire, cost of hire and recruitment channels in the diversity

Strategic and Tactic goals (Retention & Attrition Rates)

Build on boarding process in all staffs and employees

Maintain Employee Engagement & Satisfaction Index

- Compensation & Benefits

Implement variable compensation mechanism for all employees and supervisor above levels

Competitive Pay, Retention, Recognize and contribute (C&B) policies and procedures

Predictive analytics, check the human capital cost

- Training & Development

Implementation of Training programs in each department with the help of each management & clear methodology with the TNA Analysis

- Strategic Succession Planning & Alignment

Plans development, Execution (Complete Manual & Documentation)

- Labor Management Relations & Promoting Safety & Health

HR Development of policies and procedures (Code of Discipline & Compliance in Government, bureau of work conditions) end to end hr process

- Organizational Development

Research (Survey Action Planning & Organizational Design) includes: job analysis & job evaluation

Culture Fit-Mission, Vision, Values of the company to be observed in 1 year onwards

Human Capital (Return of Investment)

Employee Engagement

- Career Planning & Development

Problem Analysis about communication, goal setting

Making Decisions and handling conflicts, Interpersonal competence (Informal & Formal)

Counseling-includes promotion and career path

- Performance Evaluation & Management

Developing & Implementing legally defensible appraisal systems (General Rule)

Established performance standards, set policy on when performance evaluation takes place

Review & Discuss employee performance (promotion and additional metric system)

Leading and directing the human resource team to deliver a comprehensive HR service to the business

Employee relations, including managing absence, disciplinary, grievances and sickness

Measuring employee satisfaction and identifying areas that require improvement

Performance management: coaching managers on performance management issues and processes

Learning and development: providing guidance on development for managers and their teams

Training: Implementing the training and development agenda; identify areas that need attention and improvement

Recruitment and retention: managing talent and succession planning; taking overall responsibility for recruitment activity and campaigns

Reward advice and supporting employees on company benefits

Policy and procedures implementation of new HR policies, procedures and processes

In conjunction with the Head of HR, ensuring all company policies and procedures are up to date in line with current employment law. Ensuring line managers are up to date with changes to any policies

Working with senior managers, coaching them and advising on all people issues

Dealing with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills

Crafting of business and people solutions

Managing HR budgets

Conducting Seminars and Training with Corporation and Operations Employees Human Resources Account Management & Development Manager

(2013-2016) Promoted

Human Resources and Account Development Department Proserve-Philippine Long Distance Telephone Company Inc.

-Recruitment & Placement

-Testing and Assessment

-Implementation of policies and procedures

-Training and Development

-Employee Engagement

-Research and Development

-Reports to the Director of HR, President/General Manager

-People Management

Develop and implement HR strategies and initiatives aligned with the overall business strategy

Support current and future business needs through the development, engagement, motivation and preservation of human capital

Develop and monitor overall HR strategies, systems, tactics and procedures across the organization

Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.

Report to management and provide decision support through HR metrics

Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits.

Consults legal counsel to ensure that policies comply with Department of Labor and Employment.

Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.

Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.

Writes and delivers presentations to corporate officers regarding human resources policies and practices.

Recruits, interviews, tests, and selects employees to fill vacant positions.

Plans and conducts new employee orientation to foster positive attitude toward Company goals.

Keeps records of benefits plans participation such as insurance and pensionplan, personnel transactions such as hires, promotions, transfers, performancereviews, and terminations, and employee statistics for government reporting.

Coordinates management training in interviewing, hiring, terminations,promotions, performance review, safety, and sexual harassment.

Administers performance review program to ensure effectiveness, compliance,and equity within organization. Administers salary administration program toensure compliance and equity within organization.

Administers benefits programs such as life, health, and dental insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.

Investigates accidents and prepares reports for insurance carrier.Coordinates Safety Committee meetings and acts as Safety Director.

Doing Fieldworks:

-Luzon, Visayas and Mindanao

Human Resources Account Management & Development Lead

(2013) Promoted

Human Resources and Account Development Department Proserve-Philippine Long Distance Telephone Company Inc.

Managing the accounts in PLDT Human Resources Management & PLDT Management Home Services Group

Managing Talent pools and succession planning, taking the responsibility for recruitment activity and campaigns internal &External.

Placement and Selection process of applicants

Plan and Conducts New Employee Orientation

Conducts Psychological Exams to Employees

Analyze and conducts training needs to design employee learning and development, language training and health safety programs.

Responsible for preserving the employer-employee relationship

Provides support to payroll and benefits department

Performs Administrative activities in Department

Acts as a marketing representative

Endorses company services and credibility to new clients

Manages and develops account management plans to meet clients’ goals and objectives

Attends to Human Resources change and endorsement requests

Maintains records and reports on different accounts

Visits client office for meetings and other office transactions

Sustains strong customer relationships with customers, prospects and partners

Develops plans on dealing and encouraging prospective clients to avail company services

Organizes account meetings for presentation and explanation of agendas

Provides qualified applicants to clients through abiding from the given qualifications

Develops effective business presentations and programs according to the client needs

Assists branch operations specialists on handling and managing accounts

Follow-ups and makes telephone calls on prospective clients Assistant Researcher

(June, 2011-March,2013)

Research and Development Center

Colegio De San Juan De Letran- Manila-Calamba-Bataan

Conduct literature reviews

Collect and analyze data

Prepare materials for submission to granting agencies and foundations

Prepare materials for UW Human Subjects Committee review

Prepare interview questions

Recruit and/or interview subjects

Maintain accurate records of interviews, safeguarding the confidentiality of subjects, as necessary

Summarize interviews

Provide ready access to all experimental data for the faculty researcher and/or supervisor

Request or acquire equipment or supplies necessary for the project

Manage and respond to project related email

Prepare, maintain, and update website materials

Supervise undergraduate students working on the research project (maintaining records on assignment completion, acting as liaison/mediator between the undergraduate students and the faculty researcher)

Attend project meetings

Attend area seminars and other meetings as necessary

Summarize project results

Prepare progress reports for the PI and funding agency

Prepare other articles, reports, and presentations Assistant Volunteer Teacher

(June, 2009-March,2013)

Social Welfare & Community Department

Philippine Evangelical Ministries Philippines-South Korea Partnership

Maintained a safe play environment by emphasizing and maintaining cleanliness and organization

Organized and engaged in recreational activities such as games and puzzles

Encouraged curiosity, exploration, and problem-solving appropriate to children's developmental levels

Drafted lesson plans and submitted them for review and feedback in a timely manner

Organized small groups of children while transitioning to and from outdoor play

Fostered oral language development and critical thinking skills during literacy discussion Educational background:

University of Santo Tomas (UST)

Espana Boulevard Manila Candidate for Master of Arts in Psychology(Cum Laude) 2016-2021

Subjects Taken:

St. Thomas & Critical Thinking

Statistics

Industrial Organizational Psychology

Ethics in Corporate Governance

Managerial Psychology

Psychology of Industrial Relations

Group Dynamics

Consumer Behavior in Psychology and Advertising

Advanced Theories of Personality

Development of Psychological Thought

Organizational Development

Advanced Research Method in Psychology

Colegio de San Juan de Letran

Muralla St., Intramuros Manila Bachelor of Science major in Psychology 2009-2013

Seminars Attended:

Job Evaluation (Basis for Sound Wage Administration) November 5,2016

University of Santo Tomas, TARC

The Multi Dimensional Development of the Human Person on the Bio-Psycho Perspective & Socio Spiritual Perspective

September 10,2016

University of Santo Tomas, TARC

10th HR& Training Congress Success Essentials of People Management Engage-Synergize-Perform (10 modules)

(People-Purpose-Passion)

August 17-18,2016

Function Rooms 2 & 3 of SMX Convention Center,Mall of Asia Complex Pasay City Lean Six Sigma for HR & L& D Professionals

Philippine Society for Training & Development Foundation Inc. partnership with De La Salle College of Business and Administration

Certified Six Sigma White Belt

September 22,2016

RCBC Plaza Makati

HR 101 & 201

Powermaxx Consulting Group Inc.

June 30,2016

RCBC Plaza Makati

People and Labor Relations Forum: Labor and Safety Works! Managing Health, Safety Environment and Labor Law Regulatory Compliance(10 modules) July 24,2015

SGV Hall of AIM Conference Center, Benavidez corner Trasierra Streets, Legaspi Village Makati City Philippines

3rd Employee Fringe and Welfare Benefits

Latest Updates and HR’s Role in Compliance of DOLE, SSS, PHILHEALTH and PAG-IBIG REQUIREMENTS

(10 modules)

July 23,2015

SGV Hall of AIM Conference Center, Benavidez corner Transierra Streets, Legaspi Village Makati City Philippines

Effective Job Evaluation and Job Analysis, Writing Effective Descriptions

(Developed by Flor M. Glinogo, Ph.D.)

(5 modules)

October 10,2014

SGV Hall, AIM Conference Center, Benavidez corner Trasierra Streets, Legaspi Village, Makati City Philippines

Guest Speaker in Seminars:

Career Development Seminar

November 18,2014

Mapua Insitute of Technology (Makati Campus)

Recruitment: Hiring the right person

May 6,2014

3rd floor Northridge Plaza #12 Congressional Avenue Quezon City, Proserve Multi Resources Specialists Inc.

Grace Christian College

March 26,2014

Grace Avenue Quezon City

Human Resource Development Management Training Program February 7,2014

Training Company, Polytechnic University of the Philippines Career Choices, Putting into Pieces Together

January 17,2014

3rd floor Northridge Plaza #12 Congressional Avenue Quezon City, Proserve Multi Resources Specialists Inc.

Recruitment: Hiring the Right Person

July 31,2013

AVR Barsam Hall, Trinity University of Asia E Rodriguez Sr. Blvd. Quezon City Personal Data:

Status: Single

Age: 25

Birthday: November 28, 1992

Achievements/Affiliated:

Best Thesis & Best Presentor in Social Psychology, Presented in Letran & University of Santo Thomas

Deans Lister- 1st sem to 2nd Sem (1st Year College-4th Year College) Academic Awardee- Elementary to Highschool

Leadership Awardee-Elementary to College

Member of UST Graduate School Volleyball Team

Member of Psychological Association of the Philippines Member of Philippine Management Association of the Philippines Published Research:

Social Psychology:

“Ano kaba talaga kuya? A phenomenological study of self-confessed bisexuals among college Students”.

Industrial Psychology:

“Perception of Organizational Politics and Organizational Commitment among Higher Education”.

“Work motivation of Millineals”.

Character Reference available upon request

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