Michelle Bishop

**** ******** **. ******** *******, Ohio 44125 216-***-**** adllvl@r.postjobfree.com

Professional Skills

● 10+ years’ experience with Microsoft software such as Excel, Word, Outlook

● 5+ years of new hire orientation, training, and coaching employees

● 3+ years of Logistics

● Implementation and utilization of electronic and web based filing and file sharing systems

● Create and distribute visual media presentations for training and marketing

● Talent to coach and guide 20+ employees

● Investigate and report unemployment, harassment, and other compliance related concerns

● Office Management

Education

Ashford University, Clinton, Iowa

Bachelor of Arts in Organizational Management, 2009 Cuyahoga Community, College Cleveland, Ohio

Associate of Arts with a focus in Communications, 2003 Professional Experience

Educational Alternatives- Brook Park, Ohio

Transportation Coordinator

Feb 2017- Dec 2019

● Execute the safe transport of clients to and from school.

● Planning the best route for clients and drivers.

● Assist Human Resources with new hire paperwork.

● Communicating with drivers and school directors.

● Providing detailed reports on any conflicts/ incidence on vehicles.

● Training of potential drivers.

● Providing support to school directors, management and drivers. Snider-Blake, Independence, Ohio

On-Site Human Resources Representative

Dec2015- Feb 2017

● Building working relationships with customers to understand the job role and requirements.

● Review and incorporate changes to employee job requirements, including updating job descriptions.

● Pre- employment recruiting (background verifications, interviewing, applicant screening).

● Work with dealers to identify ideal candidates meeting defined job requirements.

● Process and track applications and new hire onboarding paperwork.

● Coordinate and conduct employment interviews and make hiring recommendations.

● Facilitate employee recognition program.

Reese Pharmaceutical Company, Cleveland, Ohio

Senior Quality Documentation Specialist

Oct 2011- Mar 2015

● Assisted in supervising over 20 employees within the production department.

● Educate/train new and current employees on company compliance, EEOC, ADA, along with GMP and FDA regulations.

● Collaborate with front line managers and technical staff with regard to production operations.

● Review business processes and ensure that staff adheres to current company, government, and industry procedures (SOP).

● Responsible for ensuring compliance with all required education and postings throughout the building.

Champion Staffing/Paragon Technologies, Cleveland, Ohio Human Resources Administrative Assistant

Aug 2010 - Oct 2011

● Assisted with inbound/outbound calls for various departments.

● Managed calendars for executives, scheduled and coordinated appointments.

● Created correspondence, invoices, publications, brochures and other relevant material for clients and employees.

● Distributed postal mail and electronic email throughout various departments and organizations within the company.

● Work with new hires during their 90 day probationary period to ensure are meeting goals, deadlines, and assisting with concerns.

Hertz Rental Car, Cleveland, Ohio

Assistant Branch Manager

Jan 2005 – Oct 2010

● Prepared daily reports by maintaining customer accounts and rental fleet.

● Negotiated with internal accounts and achieved competitive rates for customers.

● Resolved customer complaints/concerns with regards to inquiries and billing errors.

● Developed professional relationships with managers and employees within the organization.

● Assisted with recruiting, new hire orientation, and training.

● Supervised six employees

References available upon request

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