GABRIELA J. DE LA LLANA, MBA

m. 305-***-**** e. adllre@r.postjobfree.com www.linkedin.com/in/gabriela-josephine-de-la-llana/

EDUCATION

Cornell University ILR School Ithaca, NY

May 2021 Master of Industrial & Labor Relations (MILR) – Dispute Resolution, International & Comparative Labor

Dean’s Tuition Fellowship; Panelist, “9 to 5: The History of a Movement” (Partnership with PBS and the Worker Institute, viewable on the PBS website); One (1) Research Assistantship, Department of International & Comparative Labor; Two (2) Teaching Assistantships, Department of Labor Relations, Law, and History; Director of Graduate Outreach and E-Board Member, Scheinman Conflict Resolution Club (SCRC); Outreach Coordinator and E-Board Member, Graduate Labor Organization (GLO); Volunteer Practice Interviewer, ILR Office of Career Services; Mentor for Incoming First-Years

CERTIFICATES, WORKSHOPS, & OTHER PROFESSIONAL DEVELOPMENT

The London School of Economics and Political Science (LSE) Certificate – Public Policy Analysis (3/10 Modules Complete)

Cornell University ILR School Executive Certificate – HR Transformation (January 2019)

Stanford University Professional Certificate – Energy Innovation & Emerging Technologies (January 2019)

Yale Sustainability Leadership Forum Cohort Member Megatrends of the 21st Century (October 2018)

Cornell University ILR School Professional Course, New York City, NY Human Resources & the Law (October 2017)

Florida International University, Chapman Graduate School of Business Miami, FL

2013 Master of Business Administration (MBA) – International Business Administration

NSHMBA (National Society of Hispanic MBAs) Scholar; MBA Cohort Representative (Class President)

Duke University, Trinity College of Arts & Sciences Durham, NC

2011 Bachelor of Arts (AB) – Asian & Middle Eastern Studies, Chinese Language

18 months of accelerated advanced Chinese; two consecutive study-abroad semesters in The People’s Republic of China (Beijing & Kunming); two research/independent study projects conducted entirely in Mandarin; Duke-UNC Leadership Summit Delegate (2011); Duke Martial Arts Club Vice President (2006-2007)

RECENT WORK & PROFESSIONAL EXPERIENCE

Graduate Teaching Assistant (TA) August 2020 – Present

Cornell University ILR School Department of Labor Relations, Law, and History Ithaca, NY

Fall 2020 and Spring 2021 TA for US Labor & Working Class History, a core course for the B.S. in Industrial & Labor Relations

Create content for and lead remote, online weekly discussion sections for 60+ undergraduates; guide students through coursework; grade and provide feedback on all assignments; and facilitate impactful lectures through digital learning platforms

Summer Associate May 2020 – August 2020

Bill & Melinda Gates Foundation Remote due to COVID-19

Supervised, delivered, and oversaw day-to-day operations of the summer associate/internship program, functioning as a peer leader over 47 other associates in graduate, doctorate, and law school programs across the US and UK.

Successfully nominated Foundation to WayUp’s Top 100 Internship Programs of 2020, through an especially competitive process that included thousands of applications.

Developed recommendations for the future state of the Gates Foundation Summer Associate Program, including landscaping of existing leadership curriculum programs (including Fellows and Seattle Youth Employment initiatives)

Re-examined the purpose and objectives of the Summer Associate program, drafted next steps for the Foundation, coached for alignment with the mission of growing ecosystem of dedicated public stewards.

Spanish Language Interpreter October 2019 – Present (As Needed Basis)

Cornell Law School Asylum and Convention Against Torture Appellate Clinic Ithaca, NY

Perform simultaneous interpretation for cases at the Asylum Clinic during calls with clients on an as-needed basis; confirm accuracy of translations in merit hearing recordings; flag misinterpretations or communications where applicable

Graduate Assistant (GA), Case Handler November 2019 – Present (As Needed Basis)

Cornell University Office of the Judicial Administrator Ithaca, NY

Fall 2020, Spring 2021: Act as designee from the OJA to manage all technical aspects of remote hearings, including overseeing recordings, handling witness participation, and designating break-out rooms. (Shift in responsibilities due to remote work at commencement / for the duration of the pandemic)

Spring 2020: Investigated and adjudicated alleged violations of the Code of Conduct in accordance with OJA processes, procedures, and philosophies; exercised restorative justice principles in evaluation of sanctions to produce outcomes which educate students in exercising sound judgment; conducted research on university code of conduct policies and practices for enhancement of the Cornell Code of Conduct revisions in 2020.

Graduate Research Assistant (RA) January 2020 – May 2020

Cornell University ILR School Department of International & Comparative Labor Ithaca, NY

Spring semester RA for the 2020 cycle, assisting supervisor on projects including but not limited to the Cornell Farmworker program, survey administration, database search under the National Archives, and transcription/translation of farmworker interviews for family court proceedings.

NLRB Winter Intern (Legal) January 2020

National Labor Relations Board, Region 13 Chicago, IL

Shadowed primary components of NLRB attorney role: investigating unfair labor practice charges, elections, and hearings.

Observed the first union election at a cannabis company in the state of IL.

Prepared and presented final investigative report on a closed case pertaining to NLRA Section 8(a)(1) and 8(a)(3) violations.

Sr. HR Business Partner July 2016 – August 2019

PepsiCo Miami, FL

Negotiated four (4) Collective Bargaining Agreements – 2 before graduate school (2019), and 2 within first 90 days (2016).

Initiated and executed “Learning Corner” on weekly calls for the South and Southwest FL Markets, covering and introducing topics such as coaching, development, corporate policy review, Labor Law, Negotiation Tactics, Conflict Resolution, and latest research in Mgt. Science to frontline workforce to keep them informed industry updates.

Built immediate collaborative relationship with local union, directly contributing to over 50% reduction of filed Grievances

Led local settlement of an NLRB Labor Charge for Miami, FL location, coordinating assurance of compliance certifications and employee payments as primary contact for the labor, union, and location management teams.

HR lead on high-exposure embezzlement investigation: reviewed financial statements, corresponded with local police, interviewed frontline employees and managers, and reported to the Director of Global Security, Director of Compliance, Global SVP of Global Employment Law & Human Rights, and the most senior leadership in the region. Persistence in completion of the investigation led to trial and conviction of offending former employee.

Partnered with Director of Employment Law and Global SVP of Global Employment Law & Human Rights on over one hundred investigations, employee or labor relations concerns, and terminations of salaried and frontline employees; reduced employee relations calls to HQ (Speak Ups) by over 50%.

Coached leadership through risk assessment and change management initiatives to pilot a Customer Development Senior Associate position in Ft. Myers, the first such role for Large Format Sales in the country. Rigorous advocacy resulted in alternative action to the Company’s original plan to lay off employees, resulting in approximately 10 frontline roles saved.

Functioned as Interim HR Manager for both Southwest and South FL Markets for 8 months, driving both HR Manager and Sr. HR Business Partner roles until vacant position was backfilled.

Legal Co-Lead/Co-LPO for the Southeast Region; EnAble (Employees w/ Disabilities) Employee Resource Group (ERG) Team Member; Culture Change Team Member, Annual Operating Principles (AOP)

HR Associate June 2015 – May 2016

Ford Motor Company Dearborn, MI

HR Partner for Ford’s US Marketing organization, including Marketing Communications (Tier 1, 2, 3, and Digital Marketing), Retail Marketing, and the Marketing Ford College Graduate (FCG) rotational development program, responsible for performance optimization, global support, employee development and advocacy, policy guidance, compensation planning, succession planning, promotions, personnel relations, relocation (domestic & international), conflict resolution, organizational / governance realignments, team effectiveness, and program / project management.

HR Project Manager on global digital talent /capability acceleration initiative for Ford Smart Mobility.

HR lead in the revitalization of Ford Motor Company’s Marketing Leadership Program (MLP), responsible for creating, proposing, and implementing strategy around recruitment, professional leadership development, employee retention, and other processes. “Change coach” for the People, Process, Culture, and Structure work streams.

Co-created and co-led skunkworks project optimizing internal & external recruitment for Global Corporate Strategy, including the emerging mobility business, presented directly to the Global VP of Corporate Strategy and Bill Ford.

Recruiter for Ford’s National Society of Hispanic MBAs Conference recruitment team. Coordinated Ford’s presence at the conference; screened resumes; provided guidance on the Company Web-Based Assessment; scheduled interviews at conferences with 5,000+ attendees; initiated and built initial relationship with all candidates; and organized order, shipment, and return of conference necessities.

Active member of the Ford Hispanic Network (FHN) and Ford Chinese Association (FCA).

Board member on the Global Ford Motor Company Diversity & Inclusion Awards for Marketing & Sales.

Labor Relations Representative October 2013 – June 2015

Ford Motor Company Cincinnati, OH

Supported 1,700+ hourly and skilled trade employees at Sharonville Transmission Plant.

Coached management on HR policies and led employee relations, investigations, and change management efforts.

Led enforcement of the UAW-Ford National Attendance Program per contract language, including administration of disciplinary action, the Family Medical Leave Act (FMLA), and Medical Leave.

Served as the Company point of contact with local union on all employee matters, including grievances, investigations, manpower planning, new employee orientation, and job interviews.

Acted as Plant Project Manager for implementation of six (6) countermeasures to address employee safety concerns per lowest-scoring questions on the 2013 National Safety Council Survey. Recommendations for culture progress and engagement initiatives remain in use today.

HR Graduate Intern May 2013 – August 2013

College of Learning & Development, Ford Motor Company Dearborn, MI

Revitalized and expanded the content of eleven (11) executive training programs geared towards highest leadership levels.

Created and managed database for all leadership development models in use, assessing continued relevance and eliminating inconsistencies across programs. Wrote and presented proposals for human capital development, leadership development, executive coaching, and global exposure training which set the foundation for what remains in use today.

Additional details about roles held after and during undergraduate studies available upon request

SKILLS & ACTIVITIES

Languages: Spanish (Fluent), Mandarin Chinese (Professional Proficiency), French (Limited Professional Proficiency)

Other: Microsoft Excel, Word, PowerPoint, Outlook, Teams; Minitab Statistical Software; PeopleSoft; Workday

Volunteer: Transcription/Translation at the Cornell Farmworker Program, Mock Interviewing at the Office of Career Services

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