Executive Back Office

RESUME

MALATHY S

E-mail Id: ***********@*****.***

Mobile: +91-984*******

Ayapakkam (near Ambattur), Chennai -77.

CAREER OBJECTIVE

Self-motivated and energetic team player looking for a challenging position to contribute my skills and knowledge and to grow along with the company.

WORK EXPERIENCE

Designation: Accounts Executive (Accounts Payable) Company Name: Wood Field Interior Pvt. Ltd.

Location: Chennai - India.

Working period: Nov 2018 - Feb 2020 (1.3 Years)

Job Profile:

Verifying of invoices and checking of prices, quantities and they have been filed properly.

Handling all telephone enquiries related to accounts payable issues.

Documenting all payable transactions.

Managing invoice payment processing for business operations.

Performed and posted daily outgoing wire/ACH payments used proper Cash Accounts.

Daily monitoring Bank & Cash Book.

Designation: Senior Customer Service Executive (CMO-Barclays Bank UK) Company Name: Intelenet (Serco) Global Services Pvt Ltd (MNC BPO) Location: Chennai - India.

Working period: June 2015 – June 2018 (3 Years)

Job Profile:

Worked as an SME & WFM for CLM Pooling & BICEPS Ops.

Handled Larger & Medium business client queries / requests precisely.

Effectively met all service level targets.

Performed internal quality checks for the cases.

Mentored new associate in the team on their OJT.

Updating the process guidelines in SOP for the team.

Preparation / Checking the POD (Proof Of Deposits) sheets for the GBP, USD & EUR currencies.

Conducting Buzz session for a new scenario and sharing the best practices.

Emphasize accomplishment over work duties (SOD & EOD). Achievements:

On boarded to Onshore for a Pilot BICEPS Process project training in London (UK) for a month and successfully executed the process in India.

Designation: Process Associate (Accounts Payable)

Company Name: IQ Back Office (BPO) Pvt. Ltd. (USA Project) Location: Chennai - India.

Working period: Feb 2012 - Aug 2012 (6 Months)

Job Profile:

Creating invoice using client software application.

Processing Accounts Payable bills/ invoices.

Verifying the assigned invoice cases and released to payments.

Allocation of work to the all associates with by using application.

Handling customer queries via emails & calls.

Designation: Accountant & Insurance TPA Co-ordinator Company Name: Aditya Hospital Pvt. Ltd

Location: Chennai – India

Job Duration: Oct 2008 - Aug 2011 (3.2 Years)

Job Profile:

Effectively managing payroll for all the staffs as well as doctors.

Helping & clarifying the accounts/ bank ledger details with an internal auditor.

General entries updated for accounts payable and accounts receivable.

Managing sales and purchase register.

Preparation of balance sheet for analyzing an annual turnover.

Providing customer service by dealing with insurance related enquiries.

Managing the emerging risks identification & reviewing improve claims & approvals process.

Effectively managing cashless insurance online.

COMPUTER SKILLS

o PGDCA (Post Graduate Diploma in Computer Application) o Tally – 9.0

ACADEMIC PROFILE

COURSE /

DEGREE

INSTITUTION UNIVERSITY

YEAR OF

PASSING

Marks in

%

MBA

(Finance)

Distance Education Madras University 2009 - 2011 60% M.COM Sri Parasakthi College for Women M.S. University 2004 - 2006 72% B.COM S. Chattanaatha Karayalar College M.S. University 2001 – 2004 59% H.S.C St. Joseph’s Girls Hr.Sec School Board Examination 1999 – 2001 85% S.S.L.C St. Joseph’s Girls Hr.Sec School Board Examination 1998 – 1999 80% PERSONAL PROFILE

Profile Status: Female - 36 Years

Marital Status: Married

Languages Known: English, Malayalam and Tamil

Current Location: Chennai, India.

DECLARATION

I feel confident that I will be able to equip myself to the post with utmost courtesy and diplomacy; I hereby declare that the information above is true and correct to the best of my knowledge and belief. Place : Chennai Yours Sincerely,

Date : Malathy S

Contact this candidate