Service Customer
Resume:
I am an honest hard-working self-motivated individual with a great
appetite for learning and acquiring new skills. I am a quick learner and a proven analytical and problem-solving ability.
February 2017 to April 2018
Cashier Checkers Hyper, Durban, South Africa
• Maximised customer satisfaction by assisting customers complete Purchase locate items and sign up for reward programs.
• Bagged up purchased items properly to prevent delicate products from breakage.
• Worked closely with front-end to assist customers. Worked overtime shifts during busy periods or times of unexpected High volume
May 2018 to February 2020
Lead Barista Seattle Coffee Company, Durban, South Africa
• Organised service and seating areas.
• Greeted and connected with every customer, recommending drinks And pastries.
• Provided customers with details such as coffee blends and Preparation descriptions.
• Cleaned and sanitised work areas, utensils, and equipment.
• Ordered, received, and stocked supplies and retail products.
• Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees, and teas.
• Described menu items to customers and suggested products based on stated preferences/that might appeal to them
• Customer service.
• Received and accurately processed customer payments.
• Maintained highest standards of conduct and service. EDUCATION
2015
Grade 11
Bhekisisa High School, Durban
CONTACT
F134 Senzakahle Road,
Inanda, 4309, South Africa
Mobile
adll8o@r.postjobfree.com
SKILLS
• Product displays
• Up-selling
• Calm under pressure
• Cooperative team player
• Team player
• Active listener
• Handling credit
transactions
• Solid problem solver
• Coffee expertise
• Strong leadership
capabilities
• Time management
• Detail orientated
• POS system operation
• Safe food handling
practices
• Cash register operation
• Customer service
• Multitasking
• Teamwork and
collaboration
THEMBEKA NONHLANHLA
SIKHAKHANE
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