Tykitta Hunter

**** ******** **** *****, ** ***** 469-***-****

PROFESSIONAL PROFILE

Customer service oriented professional with strong leadership skills; facilitates efficient workflows and communicates effectively with co-workers, patients and staff. Follows policies, procedures and guidelines to assure consistent quality. Maintains and ensures patient privacy and confidentiality.

Possesses 2+ years of healthcare industry experience

Able to communicate with others through written and verbal communication

Greenway Prime Suite EHR Microsoft Word

KEY QUALIFICATIONS

Accounting, Payroll, and Banking Systems Healthcare Law HIPAA Compliance Medical Terminology

Charting Filing Processing Co-Payments

Human Resource Management Organizational Improvements Appointment Scheduling Insurance Billing Procedures

CMS1450 UB04 CMS1500 Healthcare Claim Cycle Insurance Verification

Interpersonal Professional Communications Business Office Operations Medical Office Procedures

Medical Practice Management Systems Practice Structure Leadership & Management Anatomy & Physiology

EDUCATION

Ultimate Medical Academy Associate of Science Degree - Healthcare Management, 2018

Fully accredited, accelerated program providing instruction in healthcare management, leadership skills, business office operations, computer applications, healthcare delivery and accounting systems. Program content includes personnel management, customer service, employee benefits and adherence to healthcare laws, regulations and ethics.

RELEVANT PROFESSIONAL EXPERIENCE

CHRISTUS Trinity Mother Frances Health System - Tyler, TX 05/2017 - Present

Pre-Registration Clerk

Register patients, and handle overview of bills, statements and medical qualifications

Process billing of all payer sources (Medicaid, Medicare, HMO, PPO, and Private), and collect medical accounts

Answer telephones and direct calls to appropriate staff

Compile and record medical charts, reports, or correspondence, using typewriter or personal computer

Greet visitors, ascertain purpose of visit, and direct them to appropriate staff

Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies

Receive and route messages or documents, such as laboratory results, to appropriate staff

Schedule and confirm diagnostic appointments, surgeries, or medical consultations

Hawthorn Suites - Tyler, TX 03/2015 - 11/2016

Executive Manager

Supervised House Keeping staff

Inspected serviced rooms for quality assurance purposes and established action plans to address deficits in job duties

Completed inventory for cleaning agents and other materials associated with Housekeeping Department

Completed position interviews and selected staff members

Generated work schedules to ensure adequate coverage

ADDITIONAL PROFESSIONAL EXPERIENCE

Ameripride - Monroe, LA 09/2014 - 01/2015

Assembly Worker / Machine Operator

Accurately recorded information regarding product testing or production

Continually examined product quality to ensure adherence to quality standards

Demonstrated great team work by assisting others as needed

Ensured and maintained the flow of production at all times

Identified operation malfunctions and notified supervisor when necessary

Applebee’s Restaurant - Tyler, TX 05/2014 - 01/2015

Head Cook

Oversaw kitchen staff while on duty

Prepared food according to established guidelines

Communicated effectively with other cooks and wait staff

Upheld safety rules and followed opening and closing procedures

Kept work space clean and stocked

ICM - Houston, TX 09/2013 - 05/2014

Customer Service Representative / Call Center

Interacted with customers via inbound/outbound calls

Communicated with each customer in a clear and concise manner, handling every call professionally following established policies and procedures

Identified customer needs and provided resolutions to problems and inquiries

Entered data clearly and accurately

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