Customer service call center data entry

Jean Johnson

Work from home remotely

Sayre, PA

Authorized to work in the US for any employer

Work Experience

Home Health

Self employed - Sayre, PA

March 2019 to August 2020

Passed out meds documentation on the phone making appointment's and daily activities good listening skills and good at working with any level of professional Job's. Well rounded and a people person. Work well with people and being my own boss. Making up rules and putting them into action. Managing my own style

Customer Service Associate

Chumpys - Sayre, PA

May 2017 to June 2019

Worked with laptop to put orders in and figure put prices. Took phone calls and helped them in right direction. Would have good communication with people on the phone. Managed my own phone calls and how I would problem solve

Residential Assistant

Kandy Frenchs personal care home - Athens, PA

June 2010 to August 2011

cared for all ages of mental health people in a group home Housekeeping Supervisor

Hampton Inn and Hampton Inn & Suites - Sayre, PA

May 2008 to April 2010

helped the quests. cleaned the hotel rooms and lobby Direct Care Worker

Future's Community Services - Towanda, PA

May 2004 to September 2007

worked with mental retardation people of all ages

Patient Care Technician

Robert Packer Hospital - Sayre, PA

April 1998 to September 2002

worked on pulmonary unit and Dialysis unit

Education

General educational development in Leadership children and adult disabilities Mansfield University of Pennsylvania - Mansfield, PA August 2005 to August 2006

General in Nursing

Corning Community College - Corning, NY

August 2002 to January 2004

Skills

• Medical documentation (10+ years)

• microsoft office (Less than 1 year)

• Typing

• Communication skills,computer knowledge,people person,

• Good listening skills (10+ years)

• Organizational skills (10+ years)

• Contracts (10+ years)

• Management (2 years)

• Problem management (10+ years)

• Professionalism (10+ years)

• Desktop administration (5 years)

• Business consulting (2 years)

• Multi-line phone systems (10+ years)

• Data entry (2 years)

• Business Analysis

• Microsoft Excel

• Customer service

Links

https://twitter.com/WorkatHomeSolut

https://www.facebook.com/TheVirtualMoneyMakers/$30 https://www.pinterest.com/WorkatHomeSol

Assessments

Customer service — Completed

March 2021

Identifying and resolving common customer issues

Full results: Completed

Call center customer service — Completed

March 2021

Applying customer service skills in a call center setting Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I haven’t worked since August due to covid

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