Resume

Sales, administration, office support, customer care

Location:

Johannesburg, Gauteng, South Africa

Salary:

Posted:

April 10, 2021

Contact this candidate

Resume:

Curriculum Vitae of Celesthé Lynn Chrizelda

Contact Details:

Cell Number: 065-***-**** Email address: adlkzp@r.postjobfree.com Postal and Physical Address: The Metropolitan, Cnr. Tudhope & Alexandra Street, Berea, Johannesburg,2198 Personal Information

Name/s : Celesthé Lynn Chrizelda

Surname : Saulse

Identity Number : 810**********

Nationality : South African

Languages : Afrikaans & English (Fluent in both)

Race : Coloured

Marital Status : Single

Gender : Female

Dependants : One

Health Status : Good

Religion : Christian

Qualities and Interests

Qualities : Responsible, Reliable, Adaptable, Ambitious Interests : Reading, Art, Creating jewelry and clothing Goals : To play a valuable role, building genuine relationships, and making difference. Motto : ‘’The day you stop learning is the day you stop growing’’ Education Details

Highest Grade Past : Matric

Year Matriculated : 1998

School where matriculated : Bertram Senior Secondary School Subjects : English, Afrikaans, Biology, History, Business Economics and Needlework Course : Business Fashion Diploma

Year : 2000

Institution : Birnam Business College

Work related Training Completed

Performance Management Workshop – Unitrans Internal training (Presented By:Karabo Mothibi) VIP Bim Report Manager Training – Softline VIP

Skills Development Facilitators Qualification - HRD Training and Consultants Microsoft Excel 2003 Beginners to Advanced – Triple T Training Presentation Skills Programme – Nimico Training

Creditors Workshop – Unitrans Inhouse (Presented By: Alta Koen) Skills Development Processes Information Session - Internal training(TETA ) Talent Dynamics – 6 Degrees Group

Setting Standards for Telephone and Sales Success – 6 Degrees Group Microsoft Licensing Solutions Specialist Lite – Microsoft Online training Microsoft Licensing Solutions Specialist – Microsoft Online training Microsoft Licensing Solutions Expert – Microsoft Online training Employment History

January 2002 - June 2004

Company : Birnam Business College

Position : Receptionist

Duties included

Switchboard operation and call screening.

Capturing and reporting on staff attendance and staff billable hours.

Assisting clients with course information brochures.

Receiving and circulating internal mail.

Assisting with student information filing.

Record keeping and reporting of staff telephone bills.

Assisting on regular basis with sorting out student course material files.

Recording of the internal sales representitive’s progress by noting calls from potential students. 25 August 2004 – 28 June 2006

Company : Triton Express

Position : Receptionist/Admin Clerk

Duties included

Switchboard operation and call screening .

Assisting clients with collection bookings .

Capturing and reporting on vehicle fuel usage.

Record and capturing of fuel slips .

Sending and receiving internal mail.

Coordinating boardroom bookings .

Record keeping and reporting of staff telephone bills . 01 July 2006 – 24 August 2008

Company : Pivot Transport

Position : Receptionist/Admin Clerk

Duties Included

Switchboard operation and call screening .

Personal filing of driver documents and attendance registers.

Sending out invoices and statements for clients .

Assisting with recovering funds from C.O.D. Clients .

Record keeping of C.O.D. Clients documentation on soft and hard copies.

Capturing waybills on Freight ware system.

Arranging and reporting on training for drivers.

Record keeping of driver training and costs .

Record keeping and reporting of staff telephone bills .

Coordinating boardroom bookings .

25 August 2008 – 29 October 2010

Company : Unitrans Freight and Logistics

Position : Training and Development Administrator

Duties Included

Planning, coordinating and following through on training requests on all levels.

Marketing training events on a regular basis and ensuring execution of training.

Making logistical and accommodation arrangements for meetings and training events.

Capturing training invoices on CS3 system and arranging payments to outsourced providers.

Record keeping of all training related evidence for WSP and ATR purposes.

Coordinating quarterly training committee meetings, taking minutes and circulating minutes.

Working with the stakeholders on training plans and needs analysis exercises at all levels.

Assisting the Training Manager with WSP and ATR of the company and liasing with the SETA’s.

Managing the Learning Management System to ensure that all training is captured.

Assisting the Training Manager with recovery of skills levies and reporting on all skills levy payments.

Distributing training certificates to the attendees and the recordkeeping of evidence.

Ensuring good working relations with outsourced training providers and training venues.

The updating of Employee Induction Packs with the input of various role players.

Coordination of special projects like Employee Wellness Projects and HIV Aids Awareness drives. 10 May 2011 – 31 August 2012

Company : Mustek Limited

Position : Customer Service Administrator

Duties Included

Switchboard operation and call screening for the Service department .

Assisting clients with warranty checks or any service related requests.

Sending service quotations to customers.

● Creating and sending Pro Forma invoices to clients.

● Electronic filing of communication and documents to external clients and technicians.

● Electronic and manual filing of Pro Forma invoices and technical letters to clients.

● Informing clients when repaired units are ready.

Following up on service quotations sent to clients.

Updating the system with the progress on service jobs.

Completing weekly statistics on calls received, correspondence, quotes sent, jobs completed etc.

Assisting clients with general service related requests. 01 September 2012 – 12 October 2014

Company : Mustek Limited

Position : Sales Administrator

Duties Included

Placing orders for clients and arranging delivery of orders.

Assisting clients with quotations, negotiating pricing and following up on progress.

Replying to large volumes of sales emails and taking large volumes of sales calls.

Providing support to Sales Executives and following up on open orders and stock ETA’s.

Distributing promotions and product information to clients and meeting monthly targets.

Assisting clients with POD’s,Proforma invoices,serial number reports,returns and credits.

Building customer relationships, delivering on promises and finding solutions.

Attending product training and completing monthly online product related training.

Communicating product changes,pricing changes and finance related changes to clients.

Staying up to date with market trends and meeting sales targets. 13 October 2014 – 23 January 2015

Company : Mustek Limited

Position : Product Administrator (Point of Sales Products) Duties Included

Providing administrative support to the POS Product Manager and POS Product Specialist.

Placing orders with local and international suppliers and assisting them with queries.

Communicating stock ETA,delays,product changes,pricing changes to internal staff.

Assisting internal staff and clients with product information and solutions.

Managing demo products and ensuring that information and progress is updated.

Following up on open orders from internal staff and ensuring that orders are distributed.

Distributing promotions and product information to internal staff and external clients.

Assisting clients with invoices, credit returns and swap out of goods. 07 April 2015– 22 June 2015

Company : UDM International

Position : Telesales Agent(Temporary)

Duties Included

Telemarketing products to large volumes of clients.

Direct selling, Negotiating and closing sales orders.

Meeting daily sales targets and daily productivity targets.

Updating administration with regards to sales orders and commission claims. 03 August 2015- 23 March 2021