Ta'Miya Dawkins
Aurora, IL *****
*************@*****.***
To secure a position with a dynamic and growing company. For potential, personal growth and professional development.
Authorized to work in the US for any employer
Work Experience
MSR 1
KCT Credit Union - Aurora, IL
July 2019 to Present
Providing members with the best service and answering there questions. Processing day to day transfers, helping members navigate through online banking and just being able to serve the member with there needs.
Customer Service Representative
Dovenmuehle Mortgage
February 2019 to June 2019
Answering inbound calls
taking payments
explaining taxes and insurance
going over escrow
problem solving
sending documents needed in a timely manner and putting In Correct work orders if needed Customer Service Representative
Speedy Cash - Aurora, IL
April 2017 to January 2019
I provide customer service, perform cash handling transactions and maintain a clean and orderly workstation.
Customer Service Representative
Scrip Company - Bolingbrook, IL
February 2015 to April 2017
I answered incoming calls and placed orders for doctors, massage therapist and chiropractors in a timely manner.
Sales/Stock Supervisor
Guess? Inc - Aurora, IL
April 2008 to June 2013
I provided customer service, created a clean and organized work environment and processed shipment in a timely manner. Also, maintained the sales floor with new and replenished product. Education
Diploma in Medical Assistant
Everest College - Aurora, IL
August 2006 to August 2007
Diploma
East Aurora High School - Aurora, IL
August 2002 to May 2006
Skills
• Customer Service
• Call Center
• Customer Care
• CSR