RENATO ESCOBAR

Miami, Fl 786-***-**** adlktf@r.postjobfree.com

. TRAVEL SPECIALIST

- TICKETING AGENT-

International and domestic Travel Itineraries

Ticketing and exchanges

High-End Luxury Travel

Team Leadership

Quality Control / Assurance

Mentorship

Customer Service

Problem Resolution

·An experienced travel specialist with over 15 years of working in both the corporate and leisure travel/ tourism industry.

· Highly skilled in ticketing, fares and rates within the GDS system matched with various expense reduction techniques.

·A creative, driven and enthusiastic travel expert who likes to take initiate and seek out new challenges.

·Professional that excels in leveraging a deep expertise in travel operations as well as an extensive knowledge of domestic and international destinations.

Software

Amadeus Microsoft Suite CRM Lotus 1-2-3 Patheo

Languages

English Spanish

Experience

TICKETING AGENT TOTAL TRAVEL AMRINE SEP 2019 – AUG-2020

·Utilizes strong Amadeus skillset to fare the lowest fares

·Acts as quality control reviewing records for errors and alternative options

·Maintains excellent relationship with major airlines representatives, effectively communicates.

·Leads team members and seeks creative and out of box solutions for escalated air concerns

·Issues air tickets, processes exchanges and refunds within Amadeus

·Using several administration new information for close reservations, refunds and trainings for different airlines

TICKETING AGENT SILVERSEA CRUISES MAY 2016- ONGOING

·Utilizes strong Amadeus skillset to fare the lowest fares

·Acts as quality control reviewing records for errors and alternative options

·Maintains excellent relationship with major airlines representatives, effectively communicates.

·Leads team members and seeks creative and out of box solutions for escalated air concerns

·Issues air tickets, processes exchanges and refunds within Amadeus

INDEPENDENT CONSULTANT TRAVEL BY RENATO MAY 2011-MAY 2016

·Responsible for all travel sales including but not limited to: Airlines, package deals, hotel, car rentals and cruises.

·Worked with corporate accounts and leisure sales

·Actioned special requests by the level of urgency: Last minute changes, upgrades and cancellations

TRAVEL AGENT NUEVO MUNDO TRAVEL MAR 2002-MAY 2011

·Worked on corporate accounts for all travel needs

·Responsible for updating new contracts and commissions for both regional and major airlines

·Worked on special reservation with AMEX in 2 x 1 by request, upgrades et

·Handled travel requests for hit T.V show Amazing Race in South America

EDUCATION

Business Of Science Business Administration University Inca Garcilazo De La Vega

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