Manager Management

A. O. “SKIP” WAKEMAN

**********@***.*** · 678-***-****

Objective:

Position where leadership strengths, entrepreneurial and turn-around skills coupled with creative thinking and a bias toward action that will significantly impact positive organizational growth, foster employee and customer enthusiasm, and maximize financial performance.

Professional Profile:

Skilled in strategic planning of business processes and financial improvement through Supply/Value Chain Management, Performance Based Logistics, Operations Management, Customer Service and Project Management in extremely competitive markets. Demonstrated strategic vision created significant stakeholder value within operational units. Highly developed ability to simultaneously manage a wide variety of competitive, geographically spread operational business units.

Personal qualities: Focused leader who sets performance standards and operating practices to exceed the expectations of shareholders and customers. Creative and proven strategist, innovator, change agent, and problem solver. Attracts and motivates high performance senior teams that consistently turns concepts into successful solutions.

Employment History, Skills and Achievements:

General Dynamics, 2003 – 2008 (Retirement)

Manager, Specialty Engineering - Performance Based Logistics (PBL), Logistics Engineering, Reliability, Safety, Training, and Documentation.

Established PBL,Logistics Engineering, Safety, RAM-T, Training and Technical Documentation organization for a major defense provider supplying aerospace and ground operations advanced mission computers systems.

Ryder Integrated Logistics, Atlanta, Georgia, 2000 – 2003

Director, Aerospace and Airline Services (Business Development, Solutions Design and Implementation)

Created the start-up and go-to-market strategies for entry into major vertical markets.

Developed marketing plans and all marketing collateral.

Designed and sold operational solution for the outsourcing of supply chain operations of a major international carrier which resulted in $20+ million annual revenues.

Provided intellectual capitol for enhancement of a logistics application for a major MRO software suite.

BAX Global Logistics, Atlanta, Georgia, 1995 – 2000

Director, Client Operations, (Business Development, Solutions Design and Implementation) 1995 – 2000

Designed and sold operational solution for the outsourcing of supply chain operations of a major international carrier which resulted in high margin on $40+ million annual revenues.

Established implementation by Project Management. All implementations were completed on time and within budget.

Directed the selection, adaptation and integration of a new suite of software including Warehouse Management, Maintenance Management, Financial Management, Purchasing and Transportation.

Director, Global Aerospace Supply Chain Management, 1998 – 2000 (concurrent position)

Formulated operational plans for warehousing, transportation, and supply chain improvement using consultative sales, collaboration and project management. Reduced distribution costs by $1 million on a $3.5 million transportation budget.

Director, Material Management (Warehousing Operations), 1997 – 1998 (concurrent position)

Reduced fixed cost warehouse staffing over 50%.

Designed and developed an operational Logistics Support Center and three unique warehousing designs for global implementation to support multiple regional supply chain operations. Concepts adopted by three major aerospace corporations and one national economic development agency.

Developed and implemented procedures for the elimination of 4,000 repairable spares backlog. Reduced restart costs by over one million dollars.

Selected warehouse management system for global integration used on a company global wide basis.

Director of Logistics, Air Transport International, 1998 – 1999 (concurrent position)

Performed the logistics due-diligence requirements for acquisition of a cargo/passenger airline.

Developed procedures and restarted logistics operations, for a newly acquired Part 121/135 Airline coming out of Chapter 11. Restarted full logistics operations two days after acquisition.

Directed the inventory planning, demand planning, purchasing, warehousing and distribution of operational materials and spares parts.

SITA (Societe International de Telecommunications Aeronautiques), Atlanta, Georgia, 1993 – 1995

Manager, North American Technical Sales Group (Business Development and Solutions Design)

Manager, Western Hemisphere Maintenance Services Support Group (concurrent position)

Developed implementation by Project Management. All implementations completed on time,within budget.

First Financial Management Corporation, Atlanta, Georgia, 1988 – 1993

Director of Business Operations (Network Operations and Solutions Design)

Formulated plans, served as the driving force and technical expert for the contracting of commercial long distance telephone service throughout the United States.

Directed daily operations of the telecommunications network including service problem resolution, service planning and design with retail customer billing of $2.5 million per month at 15% margins.

Directed requirements for the new telecommunications network, creating the largest Sprint commercial account.

Director of Industry Support (Solutions Design and Implementation)

Implemented project planning and management within the corporation. Developed training and installation schedule for new and after market customers.

Established technical support group for distributed systems, telephone customer service, product training, user product documentation, product testing/quality assurance, project planning/management and on-site installation with annual business unit multi-million dollar budget and P&L responsibilities. Built a technical support staff into a 7 by 24 technical support and implementation staff of 106.

Vice President of Conversions Management and Training (Solution Designs and Implementation)

Developed implementation by Project Management. All implementations completed on time, within budget. Referable implementations went from 0 to 100%.

Head of Operations / Manager of Production (Data Center Operations)

Led five operational sections with four mid-level managers and technical/operational staff supporting operations of three-mainframe computers and communications system servicing over 300 customers.

Assumed operational responsibilities of a Data Center in lieu of the Division President. Raised Center reliability from 88.3% to 99.3%.

United States Marine Corps, 1967 – 1988

Logistics Operations, Supply Operations and Armor Officer (Solutions Design, Implementation and Execution)

Decorated a number of times for leadership, performance of duty and heroism under fire.

Managed capital asset inventory for over 9,000 end items, valued at $148+ million with zero record errors.

Managed repair parts inventory control for 286,000 part numbers with value of $258 million without any errors.

Management ranged from managing 11 mid-level managers and 157 item managers to 378 operational personnel.

Local efforts were converted to a nationwide United States Marine Corps program converting from AT&T to Sprint and MCI. Efforts resulted in an annual cost savings of 28% or $43 million dollars.

Education/Training and Computer Applications Knowledge:

Bachelor of Science – University of Central Missouri

Graduate work – Masters Degree program in Public Administration

Senior/Executive Management Training – Business management and material management training

Professional Selling Skills Training/Professional Sales Coaching Training – Learning International

Total Quality Management (TQM)

MS Word, MS Project, Excel, Power Point, Lotus Notes

Professional Associations:

Council of Logistics Management (CSCPM)

Supply-Chain Council

Thought Leadership:

Author –“How is Your Supply Chain… Beyond Economical Repair?” – 2001 – An Internal Supply Chain white paper

Quoted – Global Logistics & Supply Chain Strategies – July 2000 – “Vanguard: A Big Job for a Small Airline”

Overhaul and Maintenance Magazine – April 2002 – lead article “Supply Chain Management”

Recognized as Industry Expert – Who’s Who in Third Party Logistics - 2002 by Richard Armstrong (under company heading of Ryder)

Conference Speaker Topics –

Aviation Logistics Management

Supply Chain Management

E -Transportation Management

Supply Chain Management and Technology

A Third Party Logistics Company View of Collaborative Logistics

Logistics Support Center Operations in Taiwan

Singapore Regional Logistics Support Issues

Countries of Operational Background:

United States United Kingdom Netherlands

Germany South Africa Dubai (UAE)

Singapore Japan Australia

New Zealand Malaysia Canada

Peoples Republic of China (PRC) Hong Kong (SAR) Republic of China (Taiwan)

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