Qualified F&I, Sales Manager Sales Executive
Resume:
Surname & Full names
Reynecke, Letitia Violet
Skills
Signio
Seriti
Pastel. Quickbooks
Microsoft Office Advanced (Excel, Word, Outlook, Power Point)
Corel Draw, Adobe, Pastel & Sage
Oracle, SQL
Syspro, SAP,
Power BI
Qlik Sense & Qlik View
SQL
Supervising
Business Process Reengineering & Automation
Staff Training
Business Intelligence Reporting Development (Incl. Big Data)
Share Point Development
Personal Details
SA Identity & Passport Nos:
Date of birth:
20 October 1963
Gender:
Female
Nationality:
South African
E – Mail Addresses:
adlkca@r.postjobfree.com
Criminal Record:
None
Contact Number:
Residential Address
Plot 4, Phianna, Kameeldrift-West, Pretoria. 0665
Drivers Licence
B
Marital Status
Divorced
Dependents
None
To Start Work
ASAP (not working now)
Salary
R18 000 Basic + commission and perks
Formal Education
Date
Institution
Qualification Gained
2018
Alcari
Fais 1, 2 & 3.
NQF L4
150 Credits
RE5
1997
Rand Arikaans University
Business Management Diploma
1979
Hoërskool Pretoria-West, Pretoria, SA
NQF4
Various IT Courses
Various F&I COB
Sort Term Insurance
Product Courses on Fuel Online
Computer Literacy
Seriti
Signio
Microsoft Office: Word, Access, Xcel, Power Point & Publisher
Corel: Draw & Photo Paint
Adobe: Photoshop, Premier Pro CC, CS6
Pastel
Website & Dashboard Development Software
SQL Views, Power BI, Qlik Sense, Qlik View & Share Point
Languages
Afrikaans - First Language – Read / Write / Speak
English - Second Language – Read / Write / Speak
References
Mr. Frans Erasmus Director
Mrs. Delrie Ferreira
Group F&I Manager
Westvaal Motor Holdings (Pty) Ltd.
Nelspruit, South Africa
Cell: +27-82-873-****
Employment History and Experience
Organisation:
Wesvaal Motor Holdings (Pty) Ltd – Westvaal Jacaranda, Gezina & Welkom
Description:
General Motors Dealership
Period:
May 2016 - Feb 2020 (3yrs)
Role:
F&I, Sales Manager (New & Used), Sales Executive
Rationale:
Dealership closed down. General Motors Left SA
Job Experience:
●20-50 Units per month. F&I
●Average of 3 FinanciaI products per deal. (VAPS)
●Commission earned every month between R20000 – R35000.
●Offering vehicle financing and insurance to customers and providing them with a thorough
explanation of aftermarket products and extended warranties and a complete explanation of
manufacturer and dealership service procedures and policies.
●Processing financing and leasing deals accurately and securing approval through financial sources
to secure approval and through the proper corporate channels. (Signio, Seriti)
●Creating and maintaining a program with the sales department that will ensure all new sales are
referred to the F&I department.
●Training and providing the sales team with information on finance and lease programs and the
benefits of the dealership’s financing and extended service programs.
●Closing most of the deals the sales people can’t close because I have been in the motor industry
since 1982 started as a Sales Executive Used & New Vehicles, fleet, Used Manager, Branch
Manager and left the company as an F&I, for this reason I do know a dealership from a-z and I can
get difficult deals approved as well.
●Monitor and report on progress against operational plan and make adjustment where required
●Resolve problems with the necessary discretion and guidelines
●Plan and organize sales outputs through assigning sales priorities and continuously reviewing and
adapting targets and quality to achieve objectives and goals
●Ensure vehicle stock is managed in accordance with company policies
●Initiate and structure sales deals to ensure maximum profits of vehicles sales are achieved
●Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act
(CPA) and others
●Maintaining content on digital and social media platforms in accordance with OEM and
organisational standards.
●Manage, monitor and report on budget variances and provide solutions
●Plan, manage and monitor processes to ensure customer service excellence
●Provide advice and support to customer with regard to their requirements in order to achieve and
maintain set customer service excellence standards
●Manage CRM processes and procedures
Organisation:
Wesvaal Motor Holdings (Pty) Ltd – Westvaal Gezina
Description:
Dealership
Period:
Apr 2013 - Aug 2014 (1yr 6m)
Role:
Sales Executive
Rationale:
Divorced moved
Job Experience:
●Sold 6-8 units per month
●GP average R15000-R20000 per unit
●Understand cars by studying their features and capabilities, as well as comparing and contrasting
competitive models
●Develop buyers by keeping good rapport with previous and new customers; also by suggesting
trade-ins; respond to inquiries; recommend sales campaigns and promotions
●Qualify buyers by understanding their interests and requirements; matching requirements and
interests to various models, etc.
●Close sales by overcoming objection(s); complete sales or purchase contracts; explain provisions;
offer services, warranties and financing; collect payment and deliver automobile
●Figure out customer’s needs by listening and asking questions
●Perform walk-around with new and old customer and demonstrate features of suitable vehicles
●Establish and maintain follow-up system, which encourages repeat business cum referrals
●Participates in sales meetings and training provided by the dealership and manufacturers
Organisation:
Mc Carthy Motors Mastercars Wonderboom
Description:
Dealership
Period:
May 2012 to June 2013 (13 months)
Role:
Sales Executive Used Cars
Rationale:
Westvaal is in my blood went back to Westvaal
Job Experience:
●Understand cars by studying their features and capabilities, as well as comparing and contrasting
competitive models
●Develop buyers by keeping good rapport with previous and new customers; also by suggesting
trade-ins; respond to inquiries; recommend sales campaigns and promotions
●Qualify buyers by understanding their interests and requirements; matching requirements and
interests to various models, etc.
●Close sales by overcoming objection(s); complete sales or purchase contracts; explain provisions;
offer services, warranties and financing; collect payment and deliver automobile
●Update own job knowledge by participating in educational opportunities, attending seminars and
reading professional publications
●Figure out customer’s needs by listening and asking questions
●Perform walk-around with new and old customer and demonstrate features of suitable vehicles
●Ensure that customers understand the vehicle’s operating features, paperwork and warranty
●Establish and maintain follow-up system, which encourages repeat business cum referrals
●Report to the sales manager regarding reviews, analyses, objectives, and planned activities
●Participates in sales meetings and training provided by the dealership and manufacturers
●Sold 6-8 units per month
●GP average R15000-R20000 per unit
Organisation:
Williams Hunt Pretoria & Midrand
Description:
Dealership
Period:
Sept 2011 - April 2012 (3 years)
Role:
Sales Executive New Used Trucks & Busses
Rationale
Mc Carthy offered good opportunity
Job Experience:
●Selling New Vehicles as well as Trucks and busses
●Understand cars by studying their features and capabilities, as well as comparing and contrasting
competitive models
●Develop buyers by keeping good rapport with previous and new customers; also by suggesting
trade-ins; respond to inquiries; recommend sales campaigns and promotions
●Qualify buyers by understanding their interests and requirements; matching requirements and
interests to various models, etc.
●Close sales by overcoming objection(s); complete sales or purchase contracts; explain provisions;
offer services, warranties and financing; collect payment and deliver
●Sold 5 and 7 units per month
●GP average R300,000-R400,0000 per unit
●
Organisation:
Wesvaal Motor Holdings (Pty) Ltd – Westvaal Polokwane
Description:
Dealership
Period:
July 2006 - April 2009 (3 years)
Role:
Sales Executive
Rationale
Better offer from Williams Hunt
Job Experience:
●Designing truck bodies and truck weight distribution on TransSolve Software according to
application
●Order truck bodies according to application
●Understand cars by studying their features and capabilities, as well as comparing and contrasting
competitive models
●Develop buyers by keeping good rapport with previous and new customers; also by suggesting
trade-ins; respond to inquiries; recommend sales campaigns and promotions
●Qualify buyers by understanding their interests and requirements; matching requirements and
interests to various models, etc.
●Close sales by overcoming objection(s); complete sales or purchase contracts; explain provisions;
offer services, warranties and financing; collect payment and deliver
●Sold 8-10 units per month
●GP average R165000-R200000 per unit
●
Organisation:
Master Designs
Description:
Design, Advertising & Promotion
Period:
April 1999 – June 2006 (6yrs)
Roles:
Managing Director
Rationale:
Business contracts ended and was not enough income any longer
Job Experience:
●My own business Developing, Design & Maintain Websites.
●Management
●Bookkeeping, Management
●Graphic Designs
●Advertising, Marketing & Promotions
●It Specialist
●Sales
●Business Consulting
- The Automation of Processes
- Creating Business Intelligence Reporting
- Syspro Administrator
- SQL View Development
- Qlik Sense & Qlik View Development & Reporting
- Power BI Development & Reporting
Organisation:
Denel Aviation
Description:
Aviation
Period:
June 1995 – June 1997 (2yrs)
Roles:
IT Specialist & Technical Supervisor
Rationale:
Contract ended
Job Experience:
●Administration of network. – Oricle, SQL
●Management of workforce including the development process of Reference Information System.
●Training of software programs and technical support.
●Manage absences and timekeeping and ensure all data is communicated.
●Operational Management: ensure strict communications are kept between the Technical
Supervisor and the operations department.
●Operational Management: Ensure risk assessments and method statements (RAMS) are
maintained for all tasks, regularly reviewed, communicated to and understood by all
Operatives/Labourers within the Technical Supervisors area of responsibility.
Organisation:
Xcel Management & Engineering
Description:
IT Management and Engineering
Period:
March 1994 – May 1995 (2yrs)
Roles:
Technical Supervisor
Rationale:
Resigned – Denel Aviation offered me R10000 pm more.
Job Experience:
●Management of workforce at specific client sites including the development of contract delivery to
the customer. Ensuring a high level of client satisfaction is delivered and suitable level of staff are
supplied for individual tasks.
●Operational Management: ensure strict communications are kept between the Technical
Supervisor and the operations department.
●Operational Management: Ensure risk assessments and method statements (RAMS) are
maintained for all tasks, regularly reviewed, communicated to and understood by all
Operatives/Labourers within the Technical Supervisors area of responsibility.
Organisation:
Stewarts & Lloyds Pretoria
Description:
Steel & Irrigation distributor
Period:
Nov 1987 to Aug 1993 (6 years)
Role:
Creditors & Cashbook Clerk
Rationale:
Resigned Remarried and Moved
Job Experience:
●Capture of Debtors Master Data.
●Process invoices / credit notes / GRV’s
●Administering Debtors / Debt collection
●Maintain accurate records of debtors accounts
●Preparation / reconciliation of documents for processing
●Reporting
Organisation:
Auto Parts Pretoria-West
Description:
Parts Distributor
Period:
June 1981 to January 1986 (5 years)
Role:
Assistant Accountant
Rationale:
Business Owner died and the business closed down
Job Experience:
●Pay supplier invoices in a timely manner
●Take all reasonable discounts on supplier invoices
●Pay any debt as it comes due for payment
●Ensure that receivables are collected promptly
●Record cash receipts and make bank deposits
●Conduct periodic reconciliations of all accounts to ensure their accuracy
●Maintain the petty cash fund
●Issue financial statements
●Assemble information for external auditors for the annual audit
●Maintain an orderly accounting filing system
●Follow accounting policies and procedures
Organisation:
SAPD - Central
Description:
Police Department
Period:
December 1979 to March 1981 (2 years)
Role:
Typist
Rationale:
My first baby was born
Job Experience:
●Typing criminal records
I am a 57-year old F&I Business Manager, New & Used Sales Manager, Business Intelligence Analyst, Database Administrator, Enterprise Resource Planning & IT Specialist and Website Developer & Design, Graphic Designer, Reference Information System Administrator, Admin, HR, Salaries & Wages, Finance and many more... from Pretoria.
I am a driven, presentable achiever with excellent communication and interpersonal skills
I have “Real Life” experience which is solid and I have been exposed to many areas of a business.
I am self-motivated and like to get things done in a diligent and professional manner.
I pay a lot of attention to detail and to problem solving. Through all my experience I am used to working under pressure and prioritizing my tasks.
As a creative thinker I can work as part of a team but also independently.
Contact this candidate