Omolara Osemene

Houston, Texas ***** 929-***-**** adlkal@r.postjobfree.com

Fully Work Authorized No Visa Sponsorship Required

PROFESSIONAL SUMMARY

Facilities Management professional with 10+ years of experience in facilities and estate management for large-scale property development companies and financial services providers. Extensive knowledge of systems and variables comprising building and facility operations.

Key Skills:

Vendor management

Contract negotiation

Payment processing

Account reconciliation

Tenant/client relations

Technical/mechanical training

Operations management

Customer service

Data collation & analysis

Facilities maintenance

PROFESSIONAL EXPERIENCE

Amazon Fulfillment Associate; Amazon 04/2020 till date

Handling the full range of goods by Amazon and its Marketplace sellers in the US, including but not limited to: age restricted products, food (including nuts and meat) and alcohol and chemicals

Efficiently and effectively receiving and storing goods inwards following Amazon's internal processes and procedures and using radio frequency scanners

Pick customer orders ensuring a high level of quality and productivity

Accurately pack and ship customer orders to ensure we meet customers' high expectations

Accurately read instructions from a scanner

Consistently achieve targets set for the department

Adhere to safety, quality, and production standards

Facilities Manager, Diamond Bank Plc, Lagos, Nigeria 02/2013 - 01/2019

Multinational Financial Services provider with over 5K employees, now acquired by Access Bank Plc

Managed 36 branches, including oversight of budgeting process, maintenance of accurate correspondence records, and oversight of daily operations, maintenance and administration

Maintained facilities including generators, HVAC systems, CCTV system, FM 200 fire suppressant systems, vault doors, anti-robbery doors, fire extinguishers, lightning and surge arrestor installations, borehole installations and water treatment plants, network points, PABX systems and all moveable office equipment

Prepared 30+ janitorial contracts for legal unit review

Inspected 36 branches quarterly and wrote reports regarding findings for submission to Head of Facilities Management

Inspected properties to identify deficiencies, coordinated repair requests and contacted contractors for proposals

Negotiated with contractors to obtain reasonable fees for repair works

Managed and directed 10 maintenance staff, including contractors’ assignment delegation and timely completion, receiving recognition for fostering good working relationships with branches and contractors

Monitored building databases to track inventory and updated tenant/complex information

Prepared and monitored annual operating budget, consistently maintaining controls and preventing overages

Ran daily reports to assess performance of equipment and took proactive measures to ensure good condition

Mitigated risk by ensuring regulatory compliance of all health and safety issues

Managed Vendors’ retention

ADDITIONAL WORK EXPERIENCE

Estate Officer, Uacn Property Development Company Plc, Lagos, Nigeria 03/2008 - 02/2013

Strategically operates in development and management of luxury, premium & classic apartments in select cities in Nigeria

Planned and executed installation of 2 Nos Elevators and UPS for head office

·Compiled financial reports on tenants and homeowners to advise stakeholders on property status

·Inspected 4 commercial properties regularly to identify deficiencies and schedule repairs to prevent sudden breakdown of equipment

·Developed strong, professional relationships with 80+ complex tenants by initiating collaboration and delivering exemplary service and engagement

·Coordinated maintenance and repair requests with Project department and contacted contractors for bid proposals

·Monitored multiple databases to keep track of all apartment inventory

·Worked with residents (homeowners and tenants) to identify, develop and achieve community goals and objectives, including c apartment upgrades

·Prepared detailed budgets and reports of Apartment complex to residents

·Collected monthly/yearly service charge deposits and rental payments, followed up with tenants on renewal notices and notified Head of Estate Department when there was a change in existing tenants

·Managed daily activities and operations involving complex, tenants and subcontractors, maintaining top tier customer relationships and supporting continuous delivery of excellent services

·Coordinated 3 major remodeling projects in 2010, including revamp of swimming pool, construction of gazebo and holistic painting of apartment exterior

EDUCATION

Bachelor of Arts (BA), English Language 2005

Lagos State University, Lagos, Nigeria

PROFESSIONAL DEVELOPMENT/AFFILIATIONS

FMP, International Facilities Management Association, Houston, Texas 2012 - Present

Member, International Facilities Management Association, Houston, Texas 2012 – Present

Contact this candidate