Store Manager Sales

MARVIN ROBERTSON

424-***-**** adlk6f@r.postjobfree.com

Results-driven and outgoing professional with over 14 years’ experience driving sales, revenue and profitability. Talent for bringing organizational strategies to life through development and implementation of functional plans that attain revenue targets, and meet the needs of customers. Possess strong program planning, execution, monitoring, and resource balancing skills with the ability to support multiple simultaneous processes. Additionally, mastered multiple aspects of the sales process from developing leads, client management, and follow up to maintain high levels of client satisfaction and retention. Operations Management: Strong background in directing day-to-day operational units with the ability to pinpoint areas of inefficiency and streamline operational practices. Sales Development: Capable of generating and accelerating product sales via highly effectual sales strategies, client-centric services, and incentives that convert prospects into consistent customers. Organization & Communication: Able to seamlessly coordinate daily with colleagues to ease unified workflow and improvements in the execution of tasks.

Co-Manager Harris Teeter 2015 – Present

Aiding the Store Manager with store operations so as to maximize controllable profit and minimize expenses, while maintaining Harris Teeter Standards in a union free environment.

Oversee the retail store with sales ranging from $650,000 to $750,000 plus per week, while providing the overall direction, coordination, and evaluation of assigned departments.

Supervising up to 250 associates in the retail store, including interviewing, onboarding, and training new associates.

Associate Relations Manager of the store and a liaison between the associates and the district human resource specialist.

Handling the inventory counting, and shrink gains/losses. Co-Manager & Store Manager Walmart May 2006 – 2015

Awarded floor champion of the district on multiple occasions.

Received the CHKD Master Fundraising Award, for brining in over $50,000 for charity across a 3-month period.

Drove store sales of $90M to $101M annually, increased revenue and profits by establishing individual, team and store sales targets.

Championed inventory flow process management, implemented stringent measurement processes, and reduced costs year on year from $1.1 M to a current total of $650,000.

Drove the customer experience, as an advocate for continual improvement, identified areas for performance, and process enhancement, and spearheaded initiatives for increased customer satisfaction.

Built 3 neighborhood markets from the ground up, directed recruitment, and operational process implementation.

Effectively managed and analyzed financial data and budgets, processed payroll, and input overtime reduction.

Spearheaded the planning and execution of sales, merchandising and promotional initiatives, performance improvements strategies, and long-term action plans.

KEY AREAS OF EXPERTISE

Strategic Leadership Sales, Marketing & Business Development Customer Service

Category Management Strategy Formulation & Execution Planning & Organization

Continuous Improvement Stakeholder Engagement Cross-functional Collaboration CORE COMPETENCIES

PROFESSIONAL OVERVIEW

EDUCATION BACKGROUND

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MARVIN ROBERTSON 424-***-**** • adlk6f@r.postjobfree.com Associates Degree in Advertising; Strayer University Leadership & Management; Strayer Academy

Advanced Diploma; Salem High School

Certified in Food Safety

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