Personal Information

ID Number: 890********** Contact Number: 081-*******

Alternative Contact

Nationality: South African

Location: Milnerton, Cape Town Date of Birth: 17 Sep 1989

Gender: Male Race: Coloured

Highest Education: Degree Notice Period: Immediate

Disability: No

Email Address: adljqt@r.postjobfree.com

Profile Summary

My CV might show that I have work many places, but I did contractual work and now looking for something more permanent. I am experienced in lead Generator, liaise between directors, sales, and creative teams to distribute, and collate information, and provide cohesive support across the company in an open and efficient way. I prepare all project requirements and develop all associated projects and leads for various investments. I participate in periodic meetings and maintain all colleagues for productions, training, and plan appropriate various strategies on the sales floor. I also provide training to various new employees and assist with expert knowledge on all marketing processes. I help in marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

Experience

Compliance Officer / Administrator Western Cape Foundation for Community Work NGO March 2020 to Present Contract ended

Duties & Responsibilities:

[Reason for leaving: Contract Ended] I assisted the administration of the Organisation with making sure they were compliant with COVID-19 regulations. I was also assigned as project administrator for specials projects (for Food parcels and PPE) and Conditional Grant. I was managing the organization’s Vehicle Fleet as part of my work. I also worked on the organisations Marketing and social media as part of my KPA. As a project administrator it was my responsibility for helping with many of the duties surrounding project management. I had a wide-ranging array of tasks, from staying in touch with contractors, scheduling appointments, procuring supplies, visiting worksites, and helping to prepare reports. My duties at the organisation are diverse. They range from the mundane to critical tasks that are fundamental to the project’s success. As the project administrator is typically asked of me to do to do the following: Make phone calls, keep track of budgets and project expenditures, help to set up project meetings, Handle the minute-taking at meetings, organize venues, assist with planning, Keep the project calendar up to date, Administrative duties, Track projects, offer suggestions to improve efficiencies, maintain compliance regulations, assess employee performance, and Hire contractors

Media and Marketing Manager Crew Bar and MCQP Hospitality May 2019 to Present part - time

Duties & Responsibilities:

One of my main responsibilities is to oversee all marketing and communication matters. My other responsibility for the job is to make design decisions, catering, and giveaways for the industry trade fair. I provide marketing consultancy for specific campaigns and liaises with internal stakeholders. I maintained and updated company website and all social media outlets. I must have the ability to read and react to other people on different projects/events safely and efficiently. Finally, I prepare and write all communications for the company, for example, company announcements.

Media and Marketing Acting Officer Al-Fitrah Foundation NGO sector January 2018 to January 2019 Temporary Contract Retrenched

Duties & Responsibilities:

[Reason for leaving: RETRENCHMENT] I am a Media and Marketing Acting officer for Al-Fitrah Foundation. I work on their psycho-spiritual Support programmes, I help develop and execute marketing strategies for the Organisation. This can include online and print publicity, email campaigns, setting up for programme for the events, media communications and targeted campaigns aimed at a specific segment of the public. I Write, edit, and proofread marketing material for use in different channels. I Oversee and update the website. I coordinate with outside agencies, for example designers, to produce marketing material such as stationery and web pages. I analyze the impact of marketing campaigns and prepare measurement reports. I create, maintaining and updating information on the organization's website and OHS database. I combined marketing and social media management skills to architect and enhance company social media presences, including interacting with beneficiaries, promoting organisations vision and mission, interactive and engaging content on all social media channels, and expanding opportunities for the awareness for the Organisation. I work with a creative writing consultant to create innovative social media campaigns. I am also the PR officer for the Organisation, so I monitor publicity and conduct research to find out the concerns and expectations of the organization’s beneficiaries, organisations stakeholders, and organisations requirements. I then report and explain the findings to management and to the Board. I need to also relay researching, writing, and distributing press releases to targeted media for the Organisation. Another part of my duties is to prepare and supervise the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films, and multimedia programmes related to the organization. I also prepare and organize events including press conferences, exhibitions, open days, and press tours. I manage and the updating of information and engaging with users on social media sites such as Instagram, Twitter, YouTube, WhatsApp, and Facebook.

Co-founder The Fairytale Foundation NGO March 2017 to Present

Duties & Responsibilities:

[Still Need to Register the NPO] We are working on getting the NGO fully Registered with the City of Cape Town and Department of Social Development. The organisations provide Community services and event planning such as consultations, event day coordination, partial/full event planning, destination wedding coordination, and Cabaret Entertainment and Club events. We currently collaborate with the following institutions: Crew Bar Cape Town, Zer021 Social Club, Kat Gilardi Divas One Night Only, MCQP, Catholicare Milnerton, Reach for your Dream, Foundation for Community Work, Scalabrini Cape Town and MVT Productions.

Relationship Manager PWS - Prestige Wealth Solutions Finance Permanent Cape Town September 2014 to September 2016 contract ended

Duties & Responsibilities:

Click to edit position description Relationship Manager would primarily deal with individual customers and advise them on various financial products and services offered by our Company. Sometimes a Relationship Manager might also be required to supervise other Clienteles and Councilor who communicate with each other clients, Example Offshore Investments. A Relationship Manager is expected to have sound financial knowledge as well as thorough information about our company's various offerings to identify the need of the customer and advise him accordingly. I need to understand banking regulations, latest products and services, specific Financial markets related to our products. A Relationship Manager is required to interact with customers for most part of his/her day and so good communication and presentation skills are a prerequisite for the job. The job also requires thorough financial and sector knowledge to provide sound and reliable advice to clients. The major skills and competencies that employers look for are: • Excellent communication and listening skills • Confidence and Presentation skills • Understanding and interest in financial / banking products and markets • Ability to analyze and research information • Ability to explain complex information clearly and simply • Good sales and negotiation skills

Reason for leaving: Wanting better Opportunity as I feel that Offshore investments is not my forte

Notice Period: Immediate

Self - Employed Live Deejay Hospitality November 2007 to Present

Duties & Responsibilities:

Play the required set lists when hired for a particular function such as Birthdays and weddings; also played at events, clubs, and restaurants, etc.

Self - Employed Live Deejay Unspecified November 2007 to Present

Duties & Responsibilities:

Play the required set lists when hired for a particular function such as Birthdays and weddings; also played at events, clubs, and restaurants, etc.

Senior Call Centre Advisor Capita call-centre

April 2017 to September 2017

Duties & Responsibilities:

[Resigned: transport, Late shift hours] I was a Senior Call Centre Advisor for Capita who worked on their O2 campaign, facilitating over Consumer cellular Pay Monthly Contracts and Handsets for the UK Clients; as well coaching, 121's, and assisted with the training of newcomers. I Coordinate office activities and operations to secure efficiency and compliance to company policies. I Supervised and assisted the Team with Client queries by Identifying customers' needs, clarify information, researching the issues and provided solutions using ``scripts and procedures'' from the company, I also managed large amounts of inbound and outbound calls in a timely manner.

Call Centre Agent Webhelp call-centre August 2016 to February 2017

Duties & Responsibilities:

[Campaign Closed down] I was a Call Centre Advisor for Webhelp who worked on their Vodafone campaign, facilitating over Consumer Cellular Pay Monthly Contracts and Handsets for the UK Clients; as well coaching and assisted with the training of newcomers. I Coordinate office activities and operations to secure efficiency and compliance to company policies. I Supervised and assisted the Team with Client queries by Identifying customers' needs, clarify information, researching the issues and provided solutions using

``scripts and procedures'' from the company, I also managed large amounts of inbound and outbound calls in a timely manner. Kept records of all conversations in the company database following compliance and procedures. Attended educational seminars, meet personal/team to improve knowledge, performance level, qualitative and quantitative targets. Going the extra mile by upselling products as well as services to customers and building sustainable relationships

Co-coordinator MCQP hospitality February 2015 to September 2015 Duties & Responsibilities:

[Resigned: Management and payroll issues with no system support] As Co-coordinator/ Marketing and PR Manager, I was based at the offices of the Club Owners. I would develop marketing plans, Media, and public relations activities for promoting and advertising. I was the Media Liaison who directed the Social Media Team, creating press releases, for Posters and Social Media platforms. I had to cultivate contracts within the business, manage staff including Deejay's, Bartenders/ Performers. I monitored, analyzed, and evaluated trends by producing reports on a weekly basis allowing me to maintain a keen understanding of industry trends based on this appropriate recommendation could be made. These evaluations were used for partnerships, sponsorships, and advertising on an on-going basis I was head of Events and Marketing, who was responsible for keeping the production department organized. I planned and prepared events for the different clubs while providing office support to Upper Management, staff, facilities Management, and project team. I was called upon to provide backup support to other departments. I was the Deejay for the Clubs, but had to multitask between playing music, managing Staff, and controlling stock. Time management was a key feature. My Key features in the business were

Events Co-Ordinator MCQP hospitality January 2015 to September 2015

Duties & Responsibilities:

[Resigned: Management and payroll issues with no system support] I planned and prepared events for the different clubs while providing office support to Upper Management, staff, facilities management, and project team. I monitored, analyses and evaluated trends by producing reports weekly allowing me to maintain a keen understanding of industry trends based on these appropriate recommendations could be made. These evaluations were used for partnerships, sponsorships, and advertising on an on-going basis I was head of Events and Marketing, who was responsible for keeping the production department organized

Production Support & Business Development executive Kinetic Events Event Management za January 2014 to August 2014 Contract ended

Duties & Responsibilities:

I help and Support the Production team of Kinetic Events, in terms of Speakers Acquisition Invitations and Events Management. I handle International and Local Events and attend to the following tasks, and particularly to deliver high quality events and conferences for the Company: To deliver high quality international and local events. To research and analyze the feasibility of developing potential conference topics into Business Platform events. To communicate by phone and email with key industry figures to determine the validity of proposed topic, sub-themes, timing, and location. To write the conference program, invite speakers, liaise with speakers to ensure attendance, organize, or assist in the organizing of the event, and to attend to all matters relating to and/or ancillary to the successful conducting of the event. 5. In liaison with the Sales, Production and Marketing Divisions, support the marketing of sponsorship opportunities for events of the Company and supervising the work of sales and marketing staff 6. Liaising with marketing officers to organize event marketing, promotion, publicity, sales, and related campaigns 7. Liaising with speakers throughout the conference production cycle 8. Assisting with direct sales for attendance to prospective delegates and for potential sponsors, when required. 9. Assist in any logistics planning

High End Marketing Agent CG Consulting Call-Centre April 2012 to March 2013

Duties & Responsibilities:

I dealt Purely with Business-to-Business Lead Generation and Marketing for the ICT and IT Industry in Africa and middle East. I created hot leads and generated Business Development for other businesses to help them get in the fore front of ICT and IT Business solutions.

Notice Period: Immediate

Former Owner Geekabyte Unspecified January 2005 to March 2014 Duties & Responsibilities:

[Sold the business] I was required to deal with several tasks and oversee work done by the employees of the store. My job includes Legal, Financial and Administrative duties. I handled invoices, quotes, wages, payroll, stock, and stock control to the main wholesalers. I created a filing system for records, reports as well as receipts while learning how to manage employees and duties. I also trained clients in basic computer literacy, created, and maintain a social media presence/platform for the store.

Direct Marketing Manager Legal and Tax Unspecified za February 2012 to April 2012

Duties & Responsibilities:

Was the Direct Marketing Manager. Generate Hot Customer Leads for Legal Purpose. Showcased what we did at different venues and exhibitions. Created opportunities and showcased different legal policies and packages

Notice Period: Immediate

Personal Assistant Old Mutual Unspecified December 2011 to January 2012

Duties & Responsibilities:

My Duties at the company consisted of Office activities and Mid-Management Operations such as administrative support, managing dairies and sorting out paperwork. I was required to do minutes taking and documenting, writing reports and organizational skills. I also created, maintained, and archived databases with clientele information. I was trained in personal financing and in a range of policies and schemes to present to clients. Using this knowledge, I communicated with internal staff, Current policy holders and prospective ones.

Census Field Worker Statistics South Africa Unspecified za October 2011 to January 2012

Duties & Responsibilities:

Interface with diverse Clients, Doing Survey work, Data Capturing, Knowledge of map Reading, knowledge of fieldworkers and Confidentiality act, Skills in communication,

Notice Period: Immediate

Field Worker Statistics of South Africa Government & Parastatals Contract Cape Town October 2011 to January 2012

Duties & Responsibilities:

Collecting Data from Different households in different areas Interfacing with Divers People Knowledge of Map and Site Reading Knowledge of Field workers and the confidentiality Act of South Africa Communication with different People Data Capturing is a Must

Salary: R150.00+ Per Hour

Reason for leaving: Contract Ended

Retail Sales Vodacom & MTN Unspecified May 2011 to December 2011

Duties & Responsibilities:

I needed to interface with diverse range of Cliental from business to personal. By doing so I brought in new cliental and contracts. I handled customer accounts and private information. Being trained in mobile operating systems gave me a high knowledge of mobile electronics which I presented to potential clients. I created, edited, maintained, and archived the Database with technical repairs information for the business. I also had to check the ``Receiving and delivering'' orders for the store.

Sales Agent Old Mutual Unspecified za March 2011 to October 2011

Duties & Responsibilities:

Interface with diverse range of Clients. Creating new clientele and contracts Well trained in financing and range of policies and plans Knowledge of accredited Old Mutual Products and Schemes. Knowledge of Old Mutual benefits and plans. Skills in communication towards clientele Computer literate. Knowledge of data capturing. Statistics of South Africa, Cape Town Central; Interface with diverse range of Clients. Doing Survey work Well trained in Data Capturing and listing Knowledge of Map Reading and map listing.

Knowledge of fieldworker duties and Confidentiality act. Skills in communication towards clientele Great People skills and building rapport Knowledge of data capturing.

Notice Period: Immediate

Sales Steward Maverick MTN Stores Retail Permanent Cape Town December 2010 to February 2011

Duties & Responsibilities:

Interfacing with Clients Data Capturing is a Must\ Contract Knowledge Cellular Knowledge Communication Skills Keeping Customer Happy Selling new and Upgrading existing Clients

Salary: R4 000.00+ Per Month

Reason for leaving: Pay of Commission was too little for work that had to be put out

Sales Consultant 3G Data Vodacom Store Retail Permanent Cape Town July 2010 to December 2010

Duties & Responsibilities:

interface with Range of Clients Sell New and Existing Contracts or upgrades knowledge of Cold Selling knowledge of Customer Experience knowledge of stock taking computer Literate

Salary: R4 000.00+ Per Month

Reason for leaving became too far to travel at the time and looked for work closer to home

Sales consultant Vodacom Unspecified za July 2010 to December 2010

Duties & Responsibilities:

better opportunity) Interface with diverse range of Clients. Creating new cliental and contracts Well trained in blackberry and 3G setups Customer service trained. Knowledge of cellphones, laptops, and outlook.

Knowledge of clients and database. Skills in stocktaking Computer literate. Reason for leaving: Better Opportunity.

Duties & Responsibilities:

REFERRENCES:

Foundation for Community Work (Head Administrator: Amanda Peterson: +27-83-543-****)

Zero21 Social Club, Cape Town (Owner/Manager: Roberto de Faria +27-71-760-****)

MCQP Owner (CBD) (Owner: Egon Klein: +27-21-461-****)

Crew Bar Club, De Waterkant, Cape Town (Senior Manager: Ezra Williams: +27-84-316-****)

PWS, Cape Town Central (Regional Managing Partner: Mike Yuille: +27-72-564-****)

I.T. Assistant Director (Fr. Stan Botha: +27-21-551-****)

GENERAL Activities and Rewards:

Holy Cross Spirit award: 2002

Primary school Prefect: 2002

Deputy Head Prefect and RCL: 2006/2007

Troop leader and Deputy Scout leader: 2006 -2011

Miss Congeniality for Miss Drag South Africa 2017

Miss Gay Western Cape Finalist 2016/2018

Education

Business Communications

Business Associates and Media development

Diploma (NQF level 5)

Internationally recognised

New Southern Hampshire University In progress

Competition: June 2021

Bachelor of Technology (BTech) Degree

Information Technology University of Cape Town 2015

Incomplete: 1 Subject outstanding

Information Communication Management

Information Technology

Northlink College 2010

MSCE and ACDL

Northlink College 2009

N3 Engineering Matric certificate

Mechanical Engineering

Oude Molen Technical High School 2007

Languages

English

Spoken Ability: Fluent

Written Ability: Advance

Afrikaans

Spoken Ability: Advanced

Written Ability: Good

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