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Manager Customer Service

Location:
Mumbai, Maharashtra, India
Salary:
300000 p a
Posted:
April 09, 2021

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Resume:

Dear Sir/Madam,

I wish to apply for the position of Cashier. My experience

with VKC Forex, Travelex India Pvt Ltd And Thomas

Cook(India)Ltd has helped me improve my skills to make prompt decisions, be punctual, be organised etc.

I am seeking an opportunity with your esteemed

organisation that will help me achieve my new career aspirations. It has been a burning desire to join a reputed organisation like yours and growing with the company. Therefore I am taking the liberty to enclose my CV for your kind perusal.

My education & experience gives me the necessary

qualification to effectively fulfill the requirements of this position. I strongly believe that you will certainly, not be disappointed by having me as a member of your efficient team. I assure you that I will not leave any stone un turned, to come up to the highest standards set up by your team. Thanking you. Yours Sincerely,

Amol Shivram Pawar.

RESUME

AMOL SHIVRAM PAWAR ADDRESS: Flat. No. 307,

Parvati Apt,

CONTACT: 913**-***** Sector 9,

Airoli,

E-MAIL: adljqo@r.postjobfree.com Navi Mumbai,

400 708.

JOB OBJECTIVE :

To utilize my prevailing knowledge & experience to ascend the corporate height with dedication, involvement and determination and also to upgrade and enhance with the fast moving industry.

WORK EXPERIENCE :

Worked with the M/s. V K C Credit & Forex Services Pvt. Ltd. under the designation of Senior Cashier from 1998 to 2004.

RESPONSIBILITIES:

Handling Cash Operations

Coordinating with Corporate Clients for Currency requirements

Co-ordination with banks for funds management.

Worked with Travelex India Pvt. Ltd. as Senior Sales Consultant (Teller) from 2004 to June 2011 at Mumbai International Airport branch which works 24x7.

Working with Thomas Cook India Ltd as

(Assistant Manager/Cashier)

From June 2011 to june 2020

RESPONSIBILITIES:

Detecting fake notes and Travellers Cheques.

Training & guiding the new staffs.

Tasks-

Forex requirement of Walk-In clients.

Try to convert walk-in clients into regular clients.

Upkeep of cash & report it to branch manager on daily basis.

Keeping track of travellers cheque stock and world travel cards.

Handling cash, cheques, travellers' cheques and foreign currencies.

Buying and selling, ensuring to up-sell at all times.

Providing exceptional customer service and building rapport with clients.

Money transfers with Money Gram.

Handling large amounts of cash including sterling and foreign banking.

Dealing with all foreign exchange enquiries.

Selling and buying currency.

Providing good customer service and encouraging repeat business.

Ordering currency, Travellers cheques.

Co-ordinating with corporate clients for their forex requirement.

Developing relation with corporate for regular business.

Follow-up for outstanding payment and clearing asap from company s books.

Work hard to achieve EBIT of branch.

Try and achieve revenue considering YTD reports.

Verifying reports on daily basis and forwarding same to reporting manager.

Procurement of currency as per branch requirement.

Resolve queries pertaining to branch.

Keeping track of travellers cheque stock and world travel cards.

Working as part of team dealing with all foreign exchange queries.

Buying and selling, ensuring to up-sell at all times.

Providing exceptional customer service and building rapport with clients.

Balancing and banking at the end of day.

PROFESSIONAL PURSUITS:

Computers

Internet

Ms Office Word

Ms Excel

Ms Outlook

Invest well Software Package

Retail Trading System Software Package

Front Office System - Software Package

Mercury FX - Software Package

PERSONAL INFORMATION

DATE OF BIRTH : 24th March 1979

ACADEMIC QUALIFICATION : Passed T.Y.B Com from Delhi Board in the year 2010

Passed H. S. C from Maharashtra Board in the

year 1998

Passed S. S. C from Maharashtra Board in the

year 1995

MARUTAL STATUS : Married

LANGUAGES KNOWN : English, Hindi, & Marathi

Sir, if I am given an opportunity to render my service I assure you that I will do my best for the satisfaction to my superior.

PLACE : Navi Mumbai

DATE:

AMOL SHIVRAM PAWAR



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