Service Food

Highly efficient and customer-oriented Food and Beverage professional with 10 years of experience in food and hospitality environments in renowned Five star Properties like Taj Mahal Palace, St. Regis India. Background includes Food and Beverage Service, Restaurants, Bars with Front and Back-of the house operations.

Proficient in handling the customers from the diverse cultures and backgrounds, and at the same time making them comfortable in the space.

Recognized for achieving and maintaining the operational excellence in the assigned area.

Excellent communication skills with the knowledge of professional work ethics and restaurant culture.

Well versed with the different varieties of cuisines and providing the excellent recommendation to the guests upon request. Excellent interpersonal skills and politeness to handle the complaints of the customers tactfully.

Customer Service

Point of Sale (POS) operations Inventory Control

Profit And Loss Dynamic

Fast Learner Strong Work Ethic Staff Scheduling

All Aspects Budget Management Creative Revenue

Client Relations Problem Solving Scheduling

Time Management

Guest Satisfaction And Employee Safety

Staff Training

PROFESSIONAL SUMMARY

SKILLS

Ritesh Sambrekar

Mobile: +91-910******* Email: adljob@r.postjobfree.com Cruise Manager – Angriya Sea Eagle Ltd Cruises Mumbai (First Domestic Cruise) 05/2018 – Present

Supervised 6+ supervisors with an additional 80+ employees combined in their departments.

Scheduled staff appropriately to business volume to provide maximum quality services at minimum expense. Hired, trained and scheduled all operational staff.

Conducted daily inventory checks and restocked to maintain optimal inventory needs.

Manage entire team to provide stellar dining experiences to high-profile patrons.

Oversee administrative tasks, including booking, training, equipment and food ordering, maintenance, and other needs as they arise.

Maintain communication with management staff of hotel and corporate directors.

Prepare annual and monthly budgets, cost analysis, employee performance reviews, and additional quarterly reports. Interact daily with hotel and dining guests to promote brand and accept feedback.

Assists with managing the delivery and measurement of guest service within assigned departments consistent with the Company’s core service standards and brand attributes.

Monitored compliance with local, state and federal health and safety standards and conducted self-audit inspections.

Trained staff on proper policy, procedures, and rules for the use of equipment used in the restaurant, housekeeping, maintenance, front desk, and back office.

Communicated job duties and agency policies to employees in order to provide excellent service.

Consulted with guests to determine objectives and requirements for events and provided guidance to employees to ensure quality guest services for banquets, conferences, meetings and catered events.

Supervised all procurement/inventory activities for lodging facilities, restaurant, and gift shop operations. Steward/Barista – Bakemart Gourmet, Dubai 02/2017 05/2018

Storing and requisitioning of all required materials and managing its clean and safe stock inventory for future deliveries.

Taking orders, making different types of teas and coffees with art, serving food, taking inventories etc. Food and Beverage Service Team Lead (Yuka Japanese Restaurant) – St. Regis, Mumbai 01/2016 – 05/2016

Organized special events in the restaurant, including receptions, promotions and corporate luncheons. Stock management, crockery and glassware

Making of cocktails and mocktails Supervising guest orders and follow-up

Making duty roasters, Conducting Various Training for staff.

Overseas day to day Lunch & Dinner Operations.

Develop a well designed and motivating evaluation program. EXPERIENCE

Name: Ritesh Prabhakar Sambrekar

Date of Birth: 12 July 1988

Nationality: Indian

Marital Status: Married

Languages Known: English, Hindi, Marathi, Kannada

Passport Number: L6154131

Present Address: CCB 44 Mahadwar Road, Cross No 3rd Belgaum, Karnataka India Pin: 590001

Linkedln Profile: https:/www.linkedin.com/in/ritesh-sambrekar-a89268129 Bar Steward – Taj Mahal Palace, Mumbai (Worked In All the Restaurants) 05/2011 – 11/2015

Have been a part of food and beverage service teams for conferences held at Antilia Mumbai, which is one of world's most expensive residence and residence of Mr. Mukesh Ambani.

Supervision of side stations tables etc. at Coffee shop and Bar Handling guest orders and follow-ups.

Correctly received orders, processed payments and responded appropriately to guest concerns. Promoted, coordinated and executed events such as weddings and corporate meetings.

Built professional relationships with guests and provided exceptional customer service throughout the dining experience. Worked in a fast-paced environment waiting tables and simultaneously tending bar

Strictly followed work schedule and attendance.

Undergone various training programs at Taj Palace like Grey Goose, Beyond the Bar, Remy Martin The Heart of cognac Training, Bacardi Fix your Mix session-2013 IIAS School of Hotel Management, Goa – B.Sc In Hotel Managment (2007 – 2010)

Undergone internship at Kohinoor Continental (All Major Departments)at Andheri Mumbai for 6 months. Food and Beverage Associate – Sankam Residency, Belgaum 11/2010-11/2011

Restaurant station handling.

Taking food and Beverage Orders, Room services Making of Cocktails and Mocktails

Handling inventories for smooth operations. Breakage control.

Handling accounts procedures.

Briefing of the restaurant service team.

Preparing month end reports & presentations.

EDUCATION

PERSONAL PROFILE

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